Amazing customer service, AMAZING! After missing a unit out of an order I out together, the sales team managed to get it included in the same delivery, if you deal with a lot of orders you'll kno... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is my second review of Cosmo; the first was in 2022. This time ordered completely online 20 JCC downlights late on a Sunday. Goods arrived around midday Tuesday. Can't get better than this... Voir plus
Amazing customer service. I ordered the wrong colour sockets and they sorted it out before they were sent out and sent me other colours they did. Professional, honest and trustworthy. Thank you so muc... Voir plus
Cosmos Electrical Services Ltd, Excellent from quote, customer contact, prompt arrival on date specified, extensive works carried, no mess, professional from start to finish. I had power supplied to m... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
CosmoElectrical is an online electrical wholesaler that specialises in premium LED lighting, accessories, smart products, building tools, electric vehicle chargers and more recently, diversified into Hallyu consumer goods such as skin care and K-Pop albums and merchandise from South Korea. We buy in bulk from high quality international manufacturers and pass on all these purchasing savings to you the customer! So whether you are a highly qualified electrician or an end-user, you'll be sure to find exactly what you need at our shop.
Coordonnées de contact
London, Royaume-Uni
- customerservice@cosmoelectrical.com
- cosmoelectrical.com
4,8
Excellent
269 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The items where very reasonably priced…
The items where very reasonably priced and delivery was pretty quick too
27 avril 2024
Fast delivery at great prices
Fast delivery at great prices. All packaged exceptionally well.
29 avril 2024
Nowt to complain about!
Good prices and unlike others did what they were contracted to do, supplied what was ordered in a timely manner.
28 avril 2024
It was easy to order the product very easy to orderI…
It was easy to order the product I wanted and delivered the goods without any issues
29 avril 2024
Excellent service and prices
Really good company. I have used them lots of times. I have also had them send invoices directly to my clients, so they can order their own materials on jobs. They are very good at that and have a smooth and easy to use email / payment link system.
Their customer service is also great. Last weekend I placed an order which I later realised was for the wrong item. I needed IP65 downlights and mistakenly ordered IP20 versions from the same range. Cosmo didn’t have the IP65 I needed listed on their website but I sent them a message requesting to either cancel or swap for the ones I needed. They promptly replied and advised they could order them in for me. I also wanted an additional one, they sent me a link to pay for the difference (which was very fair in price). They said it would delay dispatch by a couple of days, which was totally understandable but in the end they were dispatched the next working day.
22 avril 2024
Avis spontané
First Class Service - First Class Products
First Class Service - First Class Products
Excellent web site - Very Prompt Delivery - Perfect product.
26 mars 2024
Excellent customer service and delivery
26 mars 2024
Good description of item Good description of item - promt Communication
Good description of item - promt Communication - delivery on time - item as described - great service 👌 would definitely use again.
28 février 2024
Had a problem trying to set charger up…
Had a problem trying to set charger up without WiFi and although speaking to sales rather than tech was as helpful as possible.Ended up managing to set it up but had to use WiFi.
29 février 2024
Great price for great value
Great price for great value, great value for great price. Strongly recommended. Delivery in time.
28 février 2024
Faultless, top marks goes to Cosmoelectrical
Top marks to this company! I'd not heard of them before and with a £300 order I was a little hesitant so I read the Trustpilot reviews. I can confirm they are great, really helpful on "chat" and my order came within 24hrs( and free delivery!) so very impressed. Just had all the fittings installed and everything is absolutely fine. Well done and keep up the good service
1 février 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.