Great customer care each time I call. Jennifer was very helpful when I thought I couldn't afford the payment she worked with me and pushed off my payment and lowered it for me. I'm on a limited inc... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
My check engine light came on. I had a Veri Scan performed, we discovered I have an EVAP issue. I had multiple questions so I called, spoke with Ms. Nicole. She was knowledgeable answered my quest... Voir plus
L'entreprise a répondu
The representative made sure she explained that the 3 digit number on the back of my credit was not required when I called to update my new card with them. I was surprisingly pleased to know that.
L'entreprise a répondu
I had a great experience with the Nivole on the service team. She was friendly, patient, and truly focused on helping resolve my issue. From the moment I reached out, she listened carefully and made... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
CoverageX is a trusted nationwide provider of affordable auto and home service contracts, designed to protect consumers from the high cost of unexpected repairs. We help thousands of drivers and homeowners each month secure reliable protection through flexible, low-cost plans backed by top-rated customer service. Whether you're dealing with a vehicle breakdown, appliance failure, or a major system repair, CoverageX gives you access to discounted repair rates, 24/7 roadside assistance, towing, rental car coverage, and a network of certified repair facilities across the U.S. What sets CoverageX apart is our commitment to transparency and simplicity. There are no high-pressure sales tactics, hidden fees, or confusing terms — just straightforward protection you can trust. Our easy-to-use online platform at www.buy.coveragex.com allows you to instantly view pricing, compare plan options, and purchase your policy entirely online. In just a few minutes, you can get a personalized quote and activate coverage without ever speaking to an agent (unless you want to). We believe buying protection for your car or home should be just as easy as ordering groceries — and now it is. We also offer: Nationwide coverage for most vehicles and home systems Customizable monthly payment plans In-house claims and support teams based in the U.S. A growing network of verified repair centers and part suppliers Special pricing for seniors, military, and first responders At CoverageX, our mission is to give everyday people peace of mind, real savings, and control over their repair costs. Read real customer reviews and see why more Americans are choosing CoverageX to protect what matters most.
CoverageX Service Contracts
Lowest Price Coverage Guarntee
Skip the call centers. Get real protection in minutes.
CoverageX lets you quote and buy vehicle or home repair coverage 100% online. Affordable plans, 24/7 roadside, and zero hidden fees. Visit buy.coveragex.com to get covered today.
Coordonnées de contact
14255 49th Street North, 33762, Clearwater, Etats-Unis
- 1-800-258-3413
- customerrelations@coveragex.com
- coveragex.com
4,5
Excellent
135 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The customer service representative
The customer service representative; Frank, helped me with my questions and concerns promptly. That was an easy process, to get my Military Discount added, reducing my monthly payments. Thank you!!!
9 mars 2026
Avis spontané
Réponse : CoverageX
Anthony, thank you for this great feedback! We will be sure to share it with Frank. He takes great pride in his customer service skills and we are happy you had a positive experience with him. Thank you for your service and we will be here to help when you need us.
I called to make corrections to…monthly payment amount
I called to make corrections to document, related to payment amount, how that payment would be processed, and other general questions. Liz answered all of those question and was helpful in explaining how to get the mobile app.
4 mars 2026
Avis spontané
Réponse : CoverageX
Thank you for taking the time to share your experience. We’re glad Liz was able to assist you with your payment questions and help guide you through the mobile app. Providing clear and helpful support is very important to us, and we appreciate your feedback!
Cris did a great job helping me and I…
Cris did a great job helping me and I would recommend him to my friends for coverage
5 mars 2026
Avis spontané
Réponse : CoverageX
Thank you for the kind review! We’re happy to hear Cris was able to help and provide a great experience. Your recommendation means a lot to us, and we appreciate you trusting CoverageX for your coverage.
Nicole Severin was awesome help!!!
4 mars 2026
Avis spontané
Réponse : CoverageX
Thank you for the kind words! We’re glad Nicole Severin was able to assist you and provide a great experience. We truly appreciate your feedback and your support of CoverageX.
Since I've initially signed up for…
Since I've initially signed up for service, the customer representatives have been superb, they are clear, concise and have answered all my questions. This morning, I had the pleasure of speaking with Nicole S. She was able to help with my inquiry. If they are all like her, you'll continue to have my business. TYVM
4 mars 2026
Avis spontané
Réponse : CoverageX
Thank you for your thoughtful review! We’re glad Nicole was able to answer your questions and provide clear support. We appreciate your trust in CoverageX and look forward to continuing to serve you.
Elizabeth W
Elizabeth W. did a great job of caring for me by phone. She answered all my questions and immediately sent me a copy of my policy.
3 mars 2026
Avis spontané
Réponse : CoverageX
Thank you for your review! We’re happy to hear Elizabeth was able to assist you and provide the information you needed. We appreciate your feedback and look forward to being here when you need us.
Gaylyn Leach was super helpful and…
Gaylyn Leach was super helpful and attentive! She was thorough and answered all of my questions! I’m truly thankful for my coverage with this company! Thank you all!
2 mars 2026
Avis spontané
Réponse : CoverageX
Eric, thank you for the 5-star review and for recognizing Gaylyn. We’re so glad she was able to provide thorough and attentive service while answering all of your questions.
We truly appreciate your trust in CoverageX and are grateful to have you as part of our coverage family. If you ever need anything, we’re always here to help.
Réponse : CoverageX
Jay, thank you for your review. We’re glad Nicole was able to help and make things easier for you! We’ll be sure to share your feedback with her.
If there’s anything we could have done to make your experience a full 5-star one, please don’t hesitate to let us know. We’re always here to help.
car insurance
Even though I have never heard of them, they seem friendly and knowledgeable, but we will see if they are honest if I ever have to file a claim.
27 février 2026
Avis spontané
Réponse : CoverageX
Bob, thank you for your honest feedback. We understand that trust is earned, especially when it comes to coverage and claims. Our goal is always to be clear, transparent, and responsive when our customers need us most.
If you ever do have to file a claim, our team will be here to guide you through the process step by step. In the meantime, if there is anything we can do to make this a 5-star experience please do not hesitate to let out team know directly at customerrelations@coveragex.com.
We appreciate the opportunity to serve you.
Over all best 💯 friendly professional…
Over all best 💯 friendly professional claims people I would recommend them for any ones warranty needs me and my wife had our best experience with them after only having our warranty for 3 months they never changed words with us and paying for fixing our 2019 Tacoma for burnt exhaust valve 62,200 Dollars they're are a very professional claims people
26 février 2026
Avis spontané
Réponse : CoverageX
Danny, thank you for the incredible review and for trusting us with your 2019 Tacoma.
We’re glad our claims team was able to step in quickly and handle the repair professionally. Providing real support when it matters most is exactly what we strive for.
We truly appreciate the recommendation and are grateful for the opportunity to serve you and your wife.
Decided to accept extended warranty…
Decided to accept extended warranty policy with CoverageX and had the pleasure of interacting with Gaylyn to complete the process. She was very informative and professional throughout. Gaylyn, thank you - job well done.
24 février 2026
Avis spontané
Réponse : CoverageX
Thank you for choosing CoverageX and for taking the time to share your experience. We’re glad Gaylyn was informative and professional throughout the process. We’ll be sure to pass along your kind words.
We appreciate your trust and are here whenever you need us.
17 stars!!!!!
24 février 2026
Avis spontané
Réponse : CoverageX
We really appreciate your support and are glad you had such a positive experience with our team.
BUYERS BEWARD
The staff was very nice, however I do have my reasons for such a low score. I was contacted by Coverage X via telemarketer. Since I am 70 years old and a widow, this coverage looked like a good deal, this was on November 16th, 2025. I found out days later, that due to poor health, I could not drive anylonger and contact Coverage X for a refund. I kept getting the runaround about my refund, to the point where staff acted determined to help me, only to go invisable! Here it is almost the end of February and I still didn't receive my refund!
18 novembre 2025
Avis spontané
Réponse : CoverageX
Ms. Wilson-Castle, we’re very sorry to read this. This is not the level of service we aim to provide. We would like to personally review your case and ensure this matter is resolved promptly.
A dedicated member of our Customer Relations team will be reaching out directly to ensure this is resolved to your satisfaction.
We appreciate you bringing this to our attention.
She was awesome very good n…
She was awesome very good n knowledgeable about what I asked n she abated all questions thank you so much
16 février 2026
Avis spontané
Réponse : CoverageX
Jenn, thank you so much for your kind words! We’re glad to hear she was knowledgeable and able to answer all of your questions clearly.
We really appreciate you taking the time to share your experience and are always here if you need anything.
Both representatives I spoke with were…
Both representatives I spoke with were very down to earth people and very knowledgeable about their products.
20 février 2026
Avis spontané
Réponse : CoverageX
Darlene, thank you so much for your kind words and 5-star review. We’re glad to hear that both representatives were knowledgeable and easy to work with because that’s exactly the experience we strive to provide.
We appreciate you taking the time to share your feedback and are always here if you need anything moving forward.
Mike and Haley were very professional
Mike and Haley were very professional, patient and knowledgeable. Very pleasant experience!
17 février 2026
Avis spontané
Réponse : CoverageX
Susan, thank you so much for your kind words! We’re happy to hear that Mike and Haley provided a professional, patient, and knowledgeable experience.
We truly appreciate you taking the time to share your feedback and will be sure to pass your compliments along to them. If you ever need anything, our team is always here to help.
Réponse : CoverageX
Hi James, we appreciate the kind words. Providing professional, efficient service while staying accommodating to our customers is exactly what we strive for.
Thank you for choosing CoverageX. We’re always here if you need us.
THE WORST COMPANY ITS A SCAMMMMMMMM
14 février 2026
Avis spontané
Réponse : CoverageX
Hi Bill,
We take feedback seriously and would genuinely like the opportunity to understand what led you to feel this way. At this time, we’re unable to locate a contract or account under your name in our system.
If you’ve had a policy with CoverageX, please send us a private message or email customerrelations@coveragex.com with your full name, phone number, and contract number so we can review the details and address any concerns promptly.
CoverageX is a legitimate vehicle service contract provider, and we stand behind our agreements and our customers. We’re more than willing to look into this and provide clarity once we’re able to verify the account information.
Welcome call from Nicole
Nicole was super helpful. She started off the call with a thank you for choosing CoverageX and explained the reason for her call. She did a great job verifying my email, we also went over verifying the VIN and mileage. Nicole was very cheerful and make me feel very welcome.
12 février 2026
Avis spontané
Réponse : CoverageX
Hi Terry. Thank you so much for taking the time to share this! We’re glad Nicole made your welcome call such a positive experience and took the time to clearly walk through everything with you. Verifying details like your VIN, mileage, and contact information is an important part of making sure your coverage is set up accurately and securely from the start.
We appreciate you choosing CoverageX and are always here if you need anything down the road!
The timing was perfect and the…
The timing was perfect and the accommodation appreciated.
9 février 2026
Avis spontané
Réponse : CoverageX
Hi Ilona, thank you for sharing this! We’re glad the timing worked out perfectly and that we were able to accommodate your needs. We truly appreciate you choosing CoverageX and are always here if you need anything in the future. We would love to earn that 5th star.
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