Coverfox Insurance Broking Pvt. Ltd Avis 

I feel sorry to write this because I have been using Coverfox services for the past few years and had a decent experience till the latest one.
3 months back I contacted Coverfox as my insurance broker seeking help with alternate options to port my medical insurance and also communicating on my behalf with my medical insurer as I traveled abroad and didn't have any means to reach them directly to respond to a claim that I had submitted while in India.
On my request for alternate options to port, my point of contact whom I had spoken to looped in a couple more folks on email and then stopped responding. So, after a few weeks of follow up when I never got a response, I stopped the mail trail. By then my medical insurance had lapsed and I lost out on the opportunity to continue to be insured.
I still kept following up on the other issue where I needed Coverfox help to reach out to my insurer on my behalf. 2 months of follow up and I never got a response to my query if my concern was passed on to the insurer. Meanwhile, my claim was rejected. Fed up, I sought escalation details. It took 2 weeks of follow up just to get the escalation contact.
Then started my next battle to get a proper response from the escalation contact who is an Associate Manager at Coverfox. From his first response I realized that he wasn't interested in fixing the issues but rather keen on a cover up and pushing the dirt under the carpet. His responses were always vague, and after a month of follow up with him I sought the next level of escalation and 2 weeks of follow up for that resulted him responding that he was the highest level of escalation!
Since then I have written to Grievance@Coverfox a week back and haven't got any response.
In summary, Coverfox isn't what it used to be. when you realize that they aren't even keen in selling a product, then expecting them to represent you is a long shot.
Based on the response or rather lack of it, I get this feeling that the firm is on the downturn.
So, beware and don't waste your time engaging them.

It was great Experience overall. Thank you team.

Good company

The experience was great. The company is doing well.

I had a seamless and positive experience. Their platform is user friendly, making it easy to compare different insurance options across various categories such as health, motor, and life insurance. What i particularly appreciate is prompt customer service.

I know job knowledge

Awesome broking

I made booking through coverfox and it is best.

Good customer care service

Must be a fraudulent. Cause i am getting offers for positing 5star.

Nice
Acha laga jakar

its policies are very impressive

Excellent service

Very Good company, I m Very much happy with services.