Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
L'entreprise a répondu
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Voir plus
L'entreprise a répondu
* unprofessional * Inexperienced staff * No communication * Lack of knowledge in the industry * No skill in the workplace * Don't know how to call customers back And I could go on and on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Courtier d'assurances
- Assurance auto
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance commerciale
- Agence d'assurance
- Compagnie d'assurance de taxi
Écrit par l'entreprise
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Coordonnées de contact
Field House, Station Approach, CM20 2FB, Harlow, Royaume-Uni
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I like your service and you have good…
I like your service and you have good communication skill
7 avril 2026
Réponse : CoverMy
Thank you for your kind feedback! We’re delighted to hear you were happy with our service and communication. We truly appreciate you taking the time to share your experience.
Réponse : CoverMy
Thank you for your feedback! We’re really pleased to hear you found the service good and helpful. We truly appreciate you taking the time to leave a review.
Réponse : CoverMy
Thank you for your feedback. We’re sorry to hear you feel this way, as this is not the level of service we aim to provide.
We would appreciate the opportunity to understand what went wrong and how we can improve. Please contact our Customer Engagement Team with further details so we can look into this for you.
Chris was extremely helpful throughout…
Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service was excellent and I felt supported from start to finish. I would definitely recommend CoverMy, especially if you get the chance to deal with Chris.
31 mars 2026
Réponse : CoverMy
Thank you for your fantastic feedback! We’re delighted to hear the team provided such helpful and clear support throughout the process, making everything easy and stress-free for you. We’ll be sure to pass on your kind words.
It’s great to know you felt supported from start to finish, and we truly appreciate your recommendation.
Non-fault Clame is fault Clame counts.
Non-fault Clame is fault Clame counts.
It’s big mistake. It’s not fair.This is not good service.
24 mars 2026
Réponse : CoverMy
Thank you for your feedback. We’re sorry to hear you feel this way and understand your concerns.
Non-fault claims can still be recorded on the CUE (Claims and Underwriting Exchange) database and may be taken into account by underwriters when assessing risk, even if you were not at fault. How this impacts your premium or policy is determined by the insurer’s underwriting criteria.
In addition, if there are three or more fault claims recorded within the last year, this may fall outside of the underwriter’s acceptance criteria. In these situations, the insurer may be unable to offer or continue cover.
As part of the CUE check process, if you believe any claims have been recorded incorrectly, you can provide supporting evidence and we can request that the underwriter reviews this.
As a broker, we do not make underwriting decisions and must follow the insurer’s criteria and final decision. However, we are here to support you through the process and can assist in raising any queries or reviews on your behalf.
If you would like us to look into this further, please contact our Customer Engagement Team and we will be happy to help.
Very easy and straight forward very…
Very easy and straight forward very happy with the price.
Thank you
2 avril 2026
Réponse : CoverMy
Thank you for your lovely feedback! We’re really pleased to hear you found everything easy and straightforward, and that you were happy with the price. We truly appreciate you taking the time to share your experience.
The person I spoke to under name of Mr…
The person I spoke to under name of Mr Jack he was speaking to me nice and very polite and very friendly and helpful I think the company to have like this stuff and service everyone like to get there insurance with them .
2 avril 2026
Réponse : CoverMy
Thank you for your wonderful feedback! We’re delighted to hear that Jack provided such polite, friendly, and helpful service, we’ll be sure to pass on your kind words to him. It’s great to know this made such a positive impression, and we truly appreciate your recommendation.
Réponse : CoverMy
Thank you for your fantastic feedback! We’re delighted to hear you received excellent service and competitive pricing. We truly appreciate you taking the time to share your experience.
I’m happy with convert
5 mars 2026
Réponse : CoverMy
Thank you for your feedback! We’re really pleased to hear you’re happy with your cover. We truly appreciate you taking the time to share your experience.
Réponse : CoverMy
Thank you for your excellent review! We’re delighted to hear you were happy with the service and truly appreciate you taking the time to share your feedback.
Réponse : CoverMy
Thank you for your great feedback! We’re delighted to hear you found the service quick and easy without any hassle. We truly appreciate you taking the time to share your experience.
It was easy to renew my insurance and…
It was easy to renew my insurance and it didn't take long.i am happy with gentle man that renewed my insurance.
31 mars 2026
Réponse : CoverMy
Thank you for your kind feedback! We’re really pleased to hear your renewal was quick and easy, and that you were happy with the service provided. We truly appreciate you taking the time to share your experience.
When everything is so expensive CoverMy…
When everything is so expensive CoverMy car gives me lovely deals on my car insurance
It’s my first time hope in future they provide me more good deals many thanks
23 mars 2026
Réponse : CoverMy
Thank you for your lovely feedback! We’re delighted to hear you were happy with the deal you received, especially with rising costs. It’s great to have you with us for the first time, and we look forward to continuing to provide you with great value in the future. Many thanks for choosing us!
Shocking service
Shocking. When I broke down and needed recovery they couldn’t have been less helpful.
I paid for another company to collect me.
22 octobre 2025
Avis spontané
Réponse : CoverMy
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating and stressful this must have been.
Breakdown services are provided by a separate company to CoverMy, and unfortunately we do not hold the specific details regarding the breakdown attendance or why a recovery agent was not dispatched. We appreciate how disappointing this situation has been, especially as you had to source an alternative company.
If you would like support in addressing this with the breakdown provider, we are more than happy to help. Please contact our Customer Engagement Team, and we can provide you with the relevant details so you can reach out to the correct team directly.
We’re sorry again for your experience and appreciate you bringing this to our attention.
Réponse : CoverMy
Thank you for your feedback! We’re glad to hear our service met your expectations. We truly appreciate you taking the time to share your experience.
That’s very nice and very kind thank goodness for the opportunity
I am very happy with this insurance
19 mars 2026
Réponse : CoverMy
Thank you for your lovely feedback! We’re so pleased to hear you’re happy with your insurance and really appreciate you taking the time to share your experience. We’re glad we could provide a positive experience for you.
Unfortunately not good
Unfortunately not good, I have been trying to get in touch all day yesterday but now answer.
19 mars 2026
Réponse : CoverMy
Thank you for your feedback. We’re very sorry to hear you’ve had difficulty getting in touch and understand how frustrating this must be.
Please contact our Customer Engagement Team directly, and we will ensure someone is available to assist you as quickly as possible. We appreciate your patience and are committed to resolving your query.
Réponse : CoverMy
Thank you for your review! We’re so pleased to hear you were happy with everything. We really appreciate you taking the time to share your feedback.
very helpful ALways good to speak to a…
very helpful ALways good to speak to a real person
12 mars 2026
Réponse : CoverMy
Thank you for your kind feedback! We’re really pleased to hear you found our team helpful and that you value being able to speak to a real person. We truly appreciate you taking the time to share your experience.
Réponse : CoverMy
Hi, thank you for your lovely feedback! We’re delighted to hear you received excellent customer service and found the advice helpful. We truly appreciate you taking the time to share your experience.
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