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Cox & Kings Avis 

1 204
TrustScore 4.5 sur 5

4,3

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Noté 2 sur 5 étoiles

Not much wonder about the wonders of ancient crete tour. More like a school trip than a holiday. Hotels and transfers okay. Not enough time to appreciate the ancient sites, very long winded ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a fabulous trip to Peru with Cox and Kings. The organisation of the trip from start to finish was excellent. The information provided, the hotels, destinations, tour manager and local guide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a great group trip 'Across the Southern Caucasus'. Starting in Azerbaijan, then Georgia and finally Armenia. Although there were 17 on the trip it felt like less and each country provided differe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bianca was so patient and helpful. She organised our recent trip to south of Spain. Everything was perfect. She listened to where I wanted to go and all hotels and guided tours were exactly what we... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.


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4,3

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(1 204)

64 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thought I'd take a different slant on…

Thought I'd take a different slant on my review this time & give my experience from my first phone call to Cox & Kings to arrange a revisit to India.
I'm known to be a tad precise & v patient Galina listened carefully to my brief/requirements. After checking dates for room availability she then checked the business class upgrade for VS & gave respective supplements. Before I'd asked, she was then checking BA as an alternative & this did offer a saving.
Questions were answered regarding extentions, transfers, quality of hotels & visas. Also an opinion BA v
VS ?
I will say I'm a retired travel agent of some 45+yrs experience & extremely picky with my own travel arrangements. I know Cox & Kings from these years & I have to say, Galina is a fine ambassador for your company! I very much appreciate the time you spent with me today.
I'm off to India!

17 septembre 2025
Avis spontané
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Réponse de Cox & Kings

Dear Joan Platt,

Thank you for sharing your feedback following your recent booking with us.

Your feedback has been shared with Galina and her superiors and I am glad you had such a smooth process booking your trip with us and the information provided upon booking.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Excellent all-round experience

The trip was really well organised. The itinerary gave us a good taste of the main points of interest without
fatigue. Hotels were excellent and the sampling of wines, olive oil, focaccia and mozzarella were a good balance to the sightseeing tours. Our guide was also very helpful and informative

3 septembre 2025
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Réponse de Cox & Kings

Dear Mrs Elstein,

Thank you for taking the time to share your comments with us following your trip and I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Trip of a lifetime!

Thank you Cox & Kings for organising our dream safari trip to Kenya. It was perfect. Our safari guide, Joseph was brilliant. He was knowledgeable, informed, patient, funny and great company and nothing was too much trouble. We saw so many fantastic sights, amazing animals, and met many wonderful people. Every camp/resort was unique and beautiful with wonderful accommodation, lovely staff and fantastic food.
We would definitely recommend Cox & Kings and will return for our next adventure.

30 août 2025
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Réponse de Cox & Kings

Dear Mrs Freeman,

Thank you for sharing your feedback, following your recent trip to Kenya with us.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 3 sur 5 étoiles

Package tours were decent

Package tours were decent, but communication was a bit delayed.

28 août 2025
Avis spontané
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Réponse de Cox & Kings

Dear Marie Schwarzova,

Thank you for sharing your feedback with us. We regret that certain aspects of the service received from ourselves fell below expectations and for any disappointment that this caused.

We would like to thank you for booking with Cox & Kings and I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Fantastic trip

Fantastic trip , arranged by Coxandkings, “The heart of Ancient Greece “ ,we travelled in Mid June. Weather was all sunny ,warm , only about two hours much needed refreshing rain in Olympia at the last leg of the trip.It was a group travel.
Collection at Athens airport and departure arranged skilfully , porter with his cart carried all the group’s baggage .
Guide who had a PhD in Ancient Greek history, driver took excellent care for us. Coach was comfortable with enough leg space and drinking water bottles always avialble.
The country was picturesque with
Olive tree forests , grape vines ,mountains covered with trees , and houses one or two storied with red tile roofs dotted the countryside, Even in the main city Athens no skyscrapers to obstruct the sky view.
Itinerary was arranged perfectly with mixture of ancient history, culture and religion.
All interesting places of history book were there for us to see,
Acropolis, Parthenon, Corinth Canal,Mycenae and Epidarus, Nafpion lovely town with its hill, Picturesque Byzantine town of Monemvasia,Mystras with its eight hundred stone stairs down, Olympia with its museum, main site and running track, Delphi site of a million and half olive tree forest, in Delphi museum, temple of Apollo, ruins of sanctuary of Athena, Pythian festival stadium,nearby mountain village Arachova, truffle hunting in oak forest of Kalembaka then to the Eastern Orthodox monestries on world famous Meteora rocks.
We also had Greek wine testing stop , olive Museum,and a trip to olive farm with demonstration of olive oil making .there was an olive tree a thousand years old .
Hotels were magnificent, splendid Kinsterna hotel in Monemvasia with its beautiful garden ,grape vines and excellent breakfast,,hotel Amalia in Delphi with its smiling ready to help staffs in dining, and Divani Meteora hotel with excellent view of the Meteora rock.
Many full boards ,some half board ,welcome dinner and farewell drinks
At stops on the way coffee was available and English being second language in the country had no language barrier.
Good value for money

13 juin 2025
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Réponse de Cox & Kings

Dear Mr Bhattacharyya,

Thank you for sharing your feedback, following your recent trip to Greece with us.

I am glad you had such an enjoyable trip and look forward to welcoming you on another Cox and Kings holiday soon.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland



Noté 5 sur 5 étoiles

Memroble Trip.

Very well organised tour with excellent guides.
Peru was scenic, cultural and people were very nice and helpful.

11 juin 2025
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Réponse de Cox & Kings

Dear Lina,

Thank you for sharing your comments, following your recent trip to Peru, I am glad you had such an enjoyable trip.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Thanks Cox and Kings

Thank you Cox and Kings our time in Peru was wonderful. Although extremely tiring - there was so much included - we came away with many memories and a sense of real achievement. We were well looked after with very good quality hotels. The trip planned to ensure that everything worked smoothly. e.g. we were exposed to the higher altitudes gradually to minimise risk of altitude sickness. Many fantastic sights and scenery, with Machuu Picchu being awe inspiring.
All guides were very knowledgeable and friendly

11 juin 2025
Avis spontané
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Réponse de Cox & Kings

Dear Nicholas,

Thank you for sharing your feedback with us, following your recent trip to Peru.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where due.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Excellent

My enquiry was dealt with efficiently and quickly that resulted in me booking my holiday immediately

26 juin 2025
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Réponse de Cox & Kings

Dear Mr Davis,

Thank you for taking the time to share your comments with us following your recent booking. I do hope you have a wonderful holiday.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Great Peru Tour

A most enjoyable Peru tour with Cox &Kings. Well balanced itinerary delivered very efficiently. Great selection of hotels. The local tour leader and guides were good.

22 juin 2025
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Réponse de Cox & Kings

Dear Mr Richardson,

Thank you for sharing your feedback with us, following your recent trip to Peru.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Southern Caucasas June 2025

I throughly enjoyed the trip. All 3 countries were interesting to visit. The guides very good particularly Sally our guide in Gerogia who was excellent. A busy programme with lots to see. A lot of walking including steps involved. Good group of travellers.



Nice travelling group, everybody got on which helped make the trip go so well.

20 juin 2025
Avis spontané
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Réponse de Cox & Kings

Dear Mr Bean,

Thank you for sharing your feedback with us, following your recent trip to.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 1 sur 5 étoiles

Just called Cox & Kings for a quote for…

Just called Cox & Kings for a quote for a holiday to India, firstly the lady miscalculated my holiday days as she was looking at a different month, she told me there wasn't a 28th March ?!!

Then she said she couldn't help as we're going to a wedding and we had our own accommodation booked for 5 days. They won't look at anything under 7 days accommodation (ours was 6 days needing extra hotels etc), we could have extended the holiday by a day but at this point she'd been so uninterested and abrasive that I'll go with Audley who were really lovely and super flexible. They have also arranged a driver and day trips when we are at the wedding accommodation. Very disappointed, lost a customer forever.

4 juillet 2025
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Réponse de Cox & Kings

Dear Ms Ellis,

Thank you for taking the time to share your feedback with us and please accept my apologies that you were unhappy with our service on this occasion.

I am sincerely sorry that you felt the Sales Consultant was uninterested and abrasive. Having listened to the call I accept that the dates were confused at the time, however, I found the consultant to be clear and precise and apologetic when it was realised that you wanted to use our services for accommodation only for a short period, which sadly we cannot offer due to internal company policy.

Nonetheless, I shared the call with our Sales Manager so that the content can be reviewed to improve communication in the future and I would like to thank you for raising this with us.

I apologise again for any disappointment in the service received on this occasion and I would like to wish you an enjoyable trip to India.

With warm regards
Emma Pugh
Guest Relations & Compliance Manager
Cox & Kings UK

Noté 5 sur 5 étoiles

Very well organised holiday and good group size

Excellent trip that really covered all aspects of Peru so that you felt immersed in the culture and sights of the country - and not just Machu Picchu.
A very well planned itinerary led us gently through the acclimitisation so that we could cope with 14,000 ft levels at points. It was essential for me to visit Machu Picchu a second day and not feel rushed or short-changed with a quick 2hr visit then moving on (as most tour companies do), so this itinerary from Cox & Kings is perfect. I also liked the choice of extension options and being able to do Paracas and the Nazca Lines. Why go all the way to Peru and not do everything?!
Finally, the tour guides were excellent as was the accommodation.

11 juin 2025
Avis spontané
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Réponse de Cox & Kings

Dear Ms Reid,

Thank you for sharing your feedback with us, following your recent trip to Peru, I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

We enjoyed a very well organised and…

We enjoyed a very well organised and enjoyable holiday with Cox and Kings, and, on returning Katy from Customer Services exceeded all expectations with an issue that was favourably resolved for us. We will most certainly be returning customers, and have recommended the company to friends.

27 juin 2025
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Réponse de Cox & Kings

Dear Mrs Williams,

Thank you for sharing your comments.

I am pleased we were able to assist and resolve any issues following your trip.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Excellent itinary with very interesting…

Excellent itinary with very interesting sights. Excellent and helpful guide. Very good driver. Good hotels.

16 juin 2025
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Réponse de Cox & Kings

Dear Mr Overton,

Thank you for sharing your feedback with us, following your recent trip.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Excellent holiday experience

7 juin 2025
Avis spontané
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Réponse de Cox & Kings

Dear Mr Berger,

Thank you for sharing your comments.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Exhausting but worth it!

Overall, an excellent trip. Our tour guide, Mario, was brilliant. He really looked after us and went above and beyond. Heavy touring schedule; lots of walking, lots of coach travel (thanks also to our driver). The first hotel was great. The second hotel, not so much, which was very disappointing. In terms of what you see v value for money = outstanding.

7 mai 2025
Avis spontané
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Réponse de Cox & Kings

Dear Rachael,

Thank you for sharing your feedback with us, following your recent trip.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

I could speak to someone who gave me…

I could speak to someone who gave me her name and discussed the holiday before I booked. Later I had a query and how nice it was to ask for the person who could answer my question immediately.

3 juin 2025
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Réponse de Cox & Kings

Dear Mrs Butler,

Thank you for taking the time to share your comments with us following your recent booking.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Amazing Trip

We've just come back from an amazing trip to Uzbekistan and Tajikistan including driving the Pamir Highway organised by Ovidiu David at Cox & Kings. Ovidiu was helpful, professional and dealt with all our requirements (and many changes!) with skill and patience.

27 mai 2025
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Réponse de Cox & Kings

Dear Mr Constant,

Thank you for sharing your feedback, following your recent trip with us.

We would like to thank you for booking with Cox & Kings and I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 5 sur 5 étoiles

Booking was smooth and well informed

Booking was smooth and well informed. Timescales and promises met

5 juin 2025
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Réponse de Cox & Kings

Good afternoon,

Thank you for taking the time to share your comments with us following your recent booking.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Noté 4 sur 5 étoiles

Cox and Kings offer a reliable and…

Cox and Kings offer a reliable and trusted service at good value

18 novembre 2024
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Réponse de Cox & Kings

Good afternoon,

Thank you for taking the time to share your comments with us.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

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