I should like to ask G P who did a review on Splendours of Central America in April 2026 how was their experience in getting a visa for Honduras? C & K should make it clear that the Honduran embassy N... Voir plus
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Lisez les avis des autres
We had a fabulous trip to Peru with Cox and Kings. The organisation of the trip from start to finish was excellent. The information provided, the hotels, destinations, tour manager and local guide... Voir plus
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Bianca was so patient and helpful. She organised our recent trip to south of Spain. Everything was perfect. She listened to where I wanted to go and all hotels and guided tours were exactly what we... Voir plus
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Such a great group trip 'Across the Southern Caucasus'. Starting in Azerbaijan, then Georgia and finally Armenia. Although there were 17 on the trip it felt like less and each country provided differe... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.
Coordonnées de contact
80 Strand, WC2R 0RL, London, Royaume-Uni
- coxandkingstravel.com
4,3
Excellent
1 k avis
Aucun historique récent de demande d’avis
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Something to look forward to
It’s difficult to give a full review of the service, given that we have booked in January for a holiday in December. We were looking for a suitable celebration of our 30th wedding anniversary, thirty years that has included a fair bit of travel and Patagonia seemed a good choice. Finding a holiday that fully reflected our aspirations was the challenge, one which Cox and Kings’ Patagonia: Untouched Wilderness tour addressed, and some.
The process was very straightforward. It’s quite unusual for us to do a tour, we usually book our own flights, accommodation, transport etc, but an organised tour with a small group makes sense in such a huge country. We are really looking forward to it.
28 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr Grant,
Thank you for taking the time to share your comments with us following your recent booking to Patagonia. I am glad you had such a smooth process booking your trip with us
We would like to thank you for booking with Cox & Kings on this occasion.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
• Patagonia
• Many days were spent just traveling between cities via air – please consider adding a couple of more days for the vacation to compensate for the days lost in travel.
• The hotel in Torres del Paine National Park did not meet the high standards of Cox and Kings
• Add a Goodbye Dinner at the end of the trip – We only had a Fairwell Drink. Should be more for spending almost 14 days – 24/7 with the same people.
• Add more included dinners to the trip, many evenings the group was left to our own devices.
31 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr Berg,
Thank you for taking the time to share your comments with us following your trip to South America.
We regret that certain aspects of your reservation and the service received from ourselves fell below your expectations and for any disappointment that this caused. Your comments have been noted and passed to the relevant department for their reference, however, should you wish the matter to be reviewed further please email guestrelations@coxandkings.co.uk and a member of the team will then investigate your claim.
We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.
We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Bianca was very helpful & friendly
Bianca was very helpful regarding our trip. Bianca talked to us about the trip, our requested extras & our passport validity. Beyond the expected.
1 février 2025
Avis spontané
Réponse de Cox & Kings
Dear Mrs Hammond,
Thank you for taking the time to share your feedback with us following your recent booking. Your comments have been shared with the relevant team members including Bianca.
We would like to thank you for booking with Cox & Kings on this occasion.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
quick and easy booking process!
I knew where I wanted to go and I found the booking process easy and trouble free. Neil Davis was very helpful and pleasant.
27 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Ms Baxter,
Thank you for taking the time to share your comments with us following your recent booking. I hope you have a wonderful time in Turkey.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Very helpful
Very helpful especially as I initially made an error regarding my flights and this was rectified when I called.
11 février 2025
Avis spontané
Réponse de Cox & Kings
Dear Mrs Shaw,
Thank you for taking the time to share your comments with us following your recent booking. I am glad any problems were resolved swiftly.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Costa Rica is a delight
A recent trip to Costa Rica was a real delight. Under the care of an Excellent guide, providing not only comprehensive information about the wildlife but also an insight into the real Costa Rica. The hotels were well chosen for comfort and variety. The trip included a range of excursions which kept the group busy. The tour included a family, couples and solo travellers. The trip was well organised with good information to prepare in advance of travel. Very good value for the cost and I would travel again with Cox & Kings
31 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Miss Rigelsford,
Thank you for taking the time to share your comments with us following your trip to Costa Rica, I am glad you had such an enjoyable trip.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Costa Rica Experience
Overall, I would rate this tour as one of best I’ve been on (8th). And would rate it 10/10, with the only proviso being the guest has to have a moderate level of fitness. We were blessed with good weather throughout, which often meant very hot/humid. As one or two in group had difficulty with hilly trails the guide chose easier ones (good for him as we still saw a cross section of wildlife, birds, reptiles, flora and fauna).
The guide, Jorge, was very good and flexible when offering options, The driver Stefan was very safe and courteous.
Food, without exception was excellent and good choices (often buffet for b/fast and lunch but menu available for evening) – also good range of drinks available. Service at every stop was always helpful and with a smile.
Tour is based on eco-system etc so in CR lodges will be in hotel grounds (outdoor walk to your cabin) but only to be expected – iguana in dining room, coatimundi on your patio, insect spray needed in evening. We are wildlife tourists!
I flew out from London with KLM out and AirFrance back. The other guests were very critical of route using United Airways (2 were sick after in-flight meal) .
4 février 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr Morgan,
Thank you for sharing your feedback with us, following your recent trip and I am glad you had such an enjoyable time.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Solid
Solid, experienced team with meticuluos backoffice prep work and bookings. Timely and reliable logistics on the ground. Choice of hotels is one area of improvement but overall had a good trip with them in Panama and Costa Rica. Especially the tour guide and the driver in Costa Rica were top notch, we couldn't have asked for a better duo.
1 février 2025
Avis spontané
Réponse de Cox & Kings
Dear Ms Erdivan,
Thank you for taking the time to share your comments following your trip to Panama and Costa Rica. I am glad you had such an enjoyable trip.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Réponse de Cox & Kings
Dear Mrs Johnson,
Thank you for taking the time to share your comments with us following your recent booking. I am glad you had such a smooth process booking your trip with us.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Great Tour
Well conceived tour. The scope and pace of itinerary was nicely judged. Wonderful country and outstanding guide/tour manager.
25 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr O'Reilly,
Thank you for sharing your feedback with us, following your recent trip to Chile.
I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback
I do hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Passage through Rajasthan
We had a wonderful escorted tour of Rajasthan that far exceeded our expectations. The level of organisation was second to none and we felt very well looked after both before the trip and throughout
23 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Dr Rogers,
Thank you for sharing your feedback with us, following your recent trip to India. I am glad you had such an enjoyable trip.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Splendid Splendours Tour to South America
Just returned from a cracking tour of South America organised by Cox & Kings. A neatly-paced, small group canter around Chile, Argentina and Brazil, taking in all the important sights at the end of the world and one of the seven wonders of the world. Transportation, hospitality and guiding all smooth and effective. Indeed a couple of the guides were truly world class. One hotel was below par, but the 6 others more than made up for it.
9 février 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr Coward,
Thank you for taking the time to share your comments with us following your trip to South America. I am glad you had such an enjoyable trip.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Great tour of Patagonia
Great tour , well planned and organised well worth a visit. Top class Tour manager in Sandra if you have her on your tour you will be looked after from start to finish, she made the tour go smoothly all flight/hotel/trip bookings all taken care of before hand.
16 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr Barrett,
Thank you for sharing your feedback, following your recent trip to Patagonia with us.
I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.
I do hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Excellent tour of Costa Rica.
Well organised programme packed full of interesting experiences, with a superb tour leader, which gave us a real feeling for the beauty and variety of Costa Rica. As a group we bonded really well and we enjoyed many memorable experiences which we will remember for a long time.
23 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr Trice,
Thank you for taking the time to share your comments with us following your trip to Costa Rica. I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback.
We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Costa Rica Trip. Excellent organisation
Excellent organisation. Everything went to plan. Our guide’s vast knowledge of wild life made the holiday. We saw 101 species of birds and many reptiles and mammals. I would definitely travel with Cox and Kings again.
16 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Mrs Hayes,
Thank you for sharing your feedback with us, following your recent trip to Costa Rica.
I am glad you had such an enjoyable trip. We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Excellent trips
I’ve been away with C&K twice in the past few years and already got another trip planned this year.
The standard of trip, the hotels and guides are always very good. I really enjoy the itinerary’s which takes the hassle out of booking each element myself.
The group sizes are always just right, for me too. Travelling on your own can be daunting. But I am so pleased I did, I’ve visited places I’d never have gone to alone. Peru & Jordan, with Mexico to come.
1 octobre 2024
Avis spontané
Réponse de Cox & Kings
Dear Mr Wiffen,
Thank you for sharing your feedback with us.
I am glad you have had such enjoyable trips and I do hope that you enjoy your time in Mexico.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Excellent customer service
6 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Ms Parry,
Thank you for sharing your comments.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Called the yesterday was told they were…
Called the yesterday was told they were very busy and that I should have to wait a week
20 janvier 2025
Avis spontané
Réponse de Cox & Kings
Dear Mr Grosvenor,
I am sincerely sorry that you have had a negative experience when trying to call us. I have asked or Sales Manager to review all calls inbound so we can establish what has happened here, however, we have been unable to locate your call.
Could you please contact me urgently - epugh@abercrombiekent.co.uk with your details so I can investigate this further.
Many Thanks in advance
Emma Pugh
Guest Relations & Compliance Manager
Excellent tour of South America highlights
Our trip was a combination of the small group Splendours of Chile trip followed by a private tour through Argentina and Brazil. Paula, our guide in Chile, was superb and everything went very smoothly. The sights we saw from the desert down to Patagonia were amazing and Paula's knowledge and enthusiasm really added to the whole experience.
The rest of our trip was very well organised with helpful, friendly guides meeting us at each destination. The Perito Merino glacier and the Iguazu Falls were highlights. Leonardo, our guide in Rio de Janeiro, went out of his way to make sure we got the most out of our visit to his city. The only disappointment of the whole trip was the cooking experience in Rio which left us both feeling unwell due to the heat.
Overall, an amazing experience and we would definitely recommend David at Cox and Kings for organising it for us.
3 novembre 2024
Avis spontané
Réponse de Cox & Kings
Dear Mr Wright,
Thank you for taking the time to share your comments with us following your trip to South America. I am glad you had such an enjoyable trip.
Your feedback has been shared with the relevant team members here in the UK and have also been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
Central America group tour
Enjoyable well organised tour through Central America, the only downside was that some of the transport (i.e. private buses) were too small and uncomfortable for the long journeys and that some of the local guides could have been better at communicating.
14 novembre 2024
Avis spontané
Réponse de Cox & Kings
Dear Brian,
Thank you for sharing your feedback with us, following your recent trip to Central America.
We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.
We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.
With warm regards
Guest Relations Team
Cox & Kings - UK & Ireland
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