We had a low battery alert and Richard was very helpful in helping us to resolve our problem in an expedious manner! He was patient, kind, and very instrumental in explaining to us what our builder... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Elaine was not the greatest to deal with. Overpriced for the area and unwilling to communicate effectively. It seemed like she just picked prices out of the blue and was reluctant to understand my liv... Voir plus
L'entreprise a répondu
Mr. Nilson Hernandez called before arrival. He was punctual. He was very professional, courteous, and informative. He explained the working of the system panel, and changed the batteries. He w... Voir plus
L'entreprise a répondu
The installer for my system was Wilson Hernandez. His partner, name unknown, was not here the full time. Mr. Hernandez was very patient with someone who knew NOTHING about security systems. He expla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Coordonnées de contact
4701 SW 34th Street, 32608, Gainesville, Etats-Unis
- 800-949-1799
- INFO@CPSS.NET
- cpss.net
Nilson Hernandez
Nilson Hernandez
This technician went above & beyond in my opinion!
18 mars 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Sensor fix
Nilson was great and very efficient but a little excessive insisting on a review right there and then.
5 mars 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review. We will let Nilson know that a kind request is sufficient. We're sorry for any inconvenience and thank you for the feedback.
Very thorough in explanations.
Very thorough in explanations.
Nelson Hernandez checked out every contact and smoke detector for function. He went thru the additional functions of fire, police, and ambulance. He checked all functions to make sure all were working properly.
4 mars 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Wilson Hernandez
Wilson Hernandez
Was wonderful! He helped me as a new customer with understanding my system. He was able to label all the parts of my home so I know what door/window is open and how to keep my family safe. He was VERY thorough with his explanations. It was a privilege to speak to someone who is so knowledgeable! Thank you!
26 février 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
NilsonHernandez
NilsonHernandez
Great job! Lots of patience working with me. Very nice person!
20 février 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Nilson Hernandez did an excellent
Nilson Hernandez did an excellent, thorough job in trouble shooting our security system. He came right on time and worked efficiently. Excellent service all around.
16 février 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
very helpful
Nilson Hernandez was very helpful and informative. Corrected all issued and taught me new things on the system and how to use app.
16 février 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Did good overall and got the job done
Did good overall and got the job done. Just could take a pause for a moment to ask/listen to staff member on where error could be.
Tech: Nilson Hernandez
11 février 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you for your review and the feedback. We will include that in training our team. We greatly appreciate you sharing that with us.
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilsson Hernandez excellent service
Nilsson Hernandez was excellent in not only resolving my heat alarm issue, but he patiently took the time to walk me through updating my Alarm app and walked me through all of the new features since my last service. Excellent product knowledge and customer rapport!!
9 février 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson Hernandez
Nilson Hernandez
Nilson fully explained everything about my system and how an upgrade would be beneficial. I’m very excited to look into new options. Hi truly cares about his customers and is a gentleman. Thanks so much.
1 février 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilsson Hernandez
Nilsson Hernandez
Mr. Hernandez provided excellent customer service. He was knowledgeable, efficient, and very responsive to all my questions. I truly appreciate CPSS MONITORING MY HOME which gives me great peace of mind, and MISSIONS LIKE Nilson is one of the reasons I will continue using the service.
19 janvier 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Immediate attention to our request.
16 janvier 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review. We greatly appreciate it!
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nelson Hernandez
Nelson Hernandez
Excellent job.Answer all my questions. Excellent costumer service.
11 janvier 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson Hernandez
Nilson Hernandez
Your tech was excellent, explained the system clear and help set up alarm app.
So very please with this service today .
10 janvier 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson was great
Nilson was great. He was fast
And provided great info about my system.
9 janvier 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson Hernandez.
Nilson Hernandez.
Tech was on time, fixed my problem and explained in detail. Very happy with the job done.
8 janvier 2024
Avis spontané
Réponse : Crime Prevention Security Systems
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.