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Credit Check Online offers a £1.95 one-month trial that allows you to access your online credit report, receive live updates, and receive alerts to monitor your credit status. We are authorised and regulated by the Financial Conduct Authority (FCA), with firm reference number 964340. Our company is registered in England and Wales under company number 12059440.
124 City Road, EC1V 2NX, London , Royaume-Uni
3,2
18 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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A complete fraud and they will charge $1 banking on you forgetting to cancel your membership then charge you $40 a month for absolutely nothing. Paid the dollar and they never even sent the credit report. It’s modern day scam and robbery. DONT SIGN UP FOR THIS AT ALL!
I would say Avoid this company but I had no choice in the matter, A company called Clear Check passed on my information including payment details onto this company and then suddenly im being hit with an unauthorised monthly charge. This company gets hold of your information without your permission and then starts charging you for a service you neither want or have authorised. I have requested they cancel my unauthorised subscription but have been contacted by them telling me I just need to downgrade my subscription to a non-chargeable one, I have responded asking them to remove me and my information from their database including my payment information, Clear Check passion my payment information onto credit check without my knowledge or permission This is unlawful and in breach of the financial conduct regulations. I will be pursuing this further with the appropriate governing authorities.
absolutely mo good i have virgin media tv broadband and 2 o2 sim card thevse after 3 month u upgrade any phone i have no loan no ccj no bad history but still the refuse me to give contract pjone se credit field
I like the app and the service, price is normal for this type of service.
This UK credit monitoring service has been absolutely brilliant service straight from the first time I've started using it.
The standout feature is the thorough credit analysis. It's far more than just a quick score; they provide a comprehensive, easy-to-understand breakdown of your entire financial file, with excellent alerts for any changes. It gives real peace of mind.
Considering the depth of monitoring and the quality of the insights, the subscription offers great value.
I prefer using them over basic free tools because of their proper, comprehensive oversight.
Highly recommended!
First time using such an easy tool for credit checks. Really happy with the experience and price. Thanks a lot.
Seamless experience. I love the instant email notifications features during credit changes.
It always works reliably and at a good price for the full subscription
Fast results,no hidden fees.will definitely come back
Réponse de Credit Check Online
Thank you for your fantastic feedback. We're thrilled to hear that you received fast results and appreciated our transparent pricing with no hidden fees. Our team works hard to ensure a smooth and straightforward experience for our customers.
We look forward to welcoming you back in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
The Credit Check Online Team
Excellent customer service , very helpful , informative and resolved my issue quickly and efficiently
Réponse de Credit Check Online
Dear [Customer's Name],
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our customer service team. It's great to know that our representatives were helpful, informative, and able to resolve your issue quickly and efficiently.
Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Credit Check Online Team
Definite Scam of some kind, I helped my brother get a DBS check. the gov web site pointed us to verify on line. somehow I got subscribed to creditcheckonline with a fee of £14.95. all without my consent. I have emailed creditcheckonline and they say that my account has been downgraded and no further payments will be taken. they have not offered me a refund. i have asked for a refund and they are now asking for my bank details. might just swallow the £14.95 as its could be risky. however at the end of the day My brother did get his DBS check done. it did not seem right at the time so just be vary careful these companies are in collusion to get your money for nothing.
Réponse de Credit Check Online
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you’ve had and understand your frustration. It’s important to us that our users feel secure and informed throughout their interactions with our service.
We take your concerns seriously and want to assure you that we are committed to resolving any issues related to unauthorised subscriptions. If you have not received a satisfactory response regarding your refund, please reach out to us directly with your account details, and we will investigate this matter further.
Your feedback is invaluable, and we appreciate you sharing your experience. We are here to help and ensure that you receive the support you need.
Best regards,
The Credit Check Online Team
AVOID AVOID
This company automatically ties you in to a subscription. I cancelled BEFORE the 30 days & recieved an email to say I would be charged £0.00 & I had been downgraded.
Money has been taken from my account & the attempts to get a refund resulted in my emails being BLOCKED.. even with evidence.
Réponse de Credit Check Online
Thank you for sharing your experience with us. We sincerely apologise for the issues you have encountered regarding your subscription and the difficulties in obtaining a refund. This is not the level of service we strive to provide, and we take your concerns very seriously.
Please reach out to us directly with your account details, and we will do our best to resolve this matter promptly. Your feedback is important to us, and we appreciate you bringing this to our attention.
Best regards,
The Credit Check Online Team
The agent was fantastic and very helpful. More than satisfied with my experience
Réponse de Credit Check Online
Thank you for your kind words. We are thrilled to hear that you had a fantastic experience with our agent and found them to be very helpful. Your satisfaction is our priority, and we appreciate your feedback.
If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Best regards,
The Credit Check Online Team
Had a really good experience with Marylin highly Recommend.
Réponse de Credit Check Online
Thank you for your feedback. We are delighted to hear that you had a great experience with Marylin and appreciate your recommendation.
If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again.
Best regards,
The Credit Check Online Team
SCAM ALERT - creditcheckonline.co.uk have been taking £14.95 per month from my account WITHOUT MY CONSENT. I did not sign up for this useless credit check. I notice these scammers share the same address as verifyonline.co.uk at 124 City Road, London EC1V 2NX
Réponse de Credit Check Online
We are extremely concerned to hear about your experience and apologise for the distress this has caused. We take all reports of unauthorised charges very seriously.
To investigate this fully and resolve it immediately, we'd like to request you email our dedicated complaints team at support@creditcheckonline.co.uk with:
The email address used for your account
Your full name
The last 4 digits of the payment card used
Screenshots of any relevant bank statements (with sensitive details redacted)
We do share office facilities with verifyonline.co.uk but operate as completely separate legal entities
All subscriptions require active opt-in during our signup process
We never take payments without clear authorisation.
Best regards,
The Credit Check Online Team
Total Con, these guys took £14.95 form our account without letting us know.
Réponse de Credit Check Online
We sincerely regret your experience and the frustration caused by this situation. At Credit Check Online, we take financial transparency very seriously, and we appreciate you bringing this matter to our attention.
To resolve this urgently:
Please email support@creditcheckonline.co.uk with:
The email/phone number linked to your account
The date(s) of the disputed charge(s)
Any prior communication attempts (for reference)
Our team will investigate and process a full refund if this was taken in error.
Monthly subscriptions only activate after the trial unless cancelled via your account dashboard.
Best regards,
The Credit Check Online Team
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