I had an issue with my membership and refund, but after Natalie called me back, everything was handled so professionally and respectfully. She was incredibly kind, patient, and understanding t... Voir plus
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Lisez les avis des autres
I didn’t take any subscriptions i try to contact them before 4months but they didn’t answer i put call back request as well but nothing they took payment everything months they are fraud
L'entreprise a répondu
I love how the process is a straight forward one and also quick to complete, i would be glad to recommend it to friends and family so they could also make use of it.
L'entreprise a répondu
My experience at Credit Engine” was Ultra Super Satisfying. I find exactly what I was looking for, the service runs very smoothly and simple, allowing you to see and understand everything e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Coordonnées de contact
Royaume-Uni
- creditengine.co.uk
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Credit Engine
Dear David,
Thank you for your kind 5-star review!
We’re delighted to hear that you found our team courteous, informative, and attentive. We really appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind regards,
The Credit Engine Team
The lady I spoke to on the phone was…
The lady I spoke to on the phone was very lovely and polite. She answered any questions I had a helped me cancel my subscription but also went over an action plan whilst on the phone with me to help bring my credit score up which I really appreciate as I’m new to all of this.
7 septembre 2026
Réponse de Credit Engine
Dear Abbie,
We really appreciate you taking the time to leave such a glowing review.
We’ll be sure to pass your lovely comments on to the agent you spoke with. We truly appreciate your feedback and look forward to continuing to work with you in the future.
Kind regards,
The Credit Engine Team
Réponse de Credit Engine
Dear Amina,
Thank you for your 5-star review!
We're thrilled that you found our customer service helpful and look forward to continuing to work with you.
Kind regards,
The Credit Engine Team
Won't accept my bank either of them
Won't accept my bank either of them, pretty pointless seeing Starling and revolut have millions of customers between them and gaining more by the day and you accept neither
6 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Chris,
We’re sorry to hear you’ve had difficulty trying to sign up to Credit Engine.
Unfortunately, we’re not currently able to accept payments from all banks. We appreciate that this can be frustrating, and we’re always looking at ways to make the process easier for our customers.
Apologies again for the inconvenience, and thank you for your feedback.
Kind regards,
The Credit Engine Team
Very helpful
wasn’t able to help me due to a low credit score but the website is very straight forward and easy to use, they was also able to help me find another website that i would be able to use and get help with so they are very helpful all together.
6 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Josie,
Thank you so much for taking the time to leave your 4-star review!
We are delighted to hear that you found our service easy to use, and that it has helped connect you to another useful website!
We truly appreciate your support and look forward to continuing to assist you with your credit report and score needs.
Kind regards,
The Credit Engine Team
Réponse de Credit Engine
Dear Neve,
Thank you for your positive review!
We're glad you have found the service amazing 😊
Kind regards,
The Credit Engine Team
They are using same tactics as scammers…
They are using same tactics as scammers but legal way , they will try sneak you a direct debit then charge you without knowing, cand get hold of them if you want to speak to someone, (Legal Scammers) what about older people that don't have knowledge about computing, how will wlever stop all this , you scums stop it it's wrong!!
4 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Ovidiu,
Thank you for sharing your feedback. We are truly sorry to hear about your frustration and understand your concerns regarding billing and account accessibility.
Please be assured that Credit Engine operates as a clear subscription-based credit report and score service. Transparency is very important to us, and we never intend to mislead or charge anyone unexpectedly.
We would welcome the opportunity to assist you directly with your account, including immediate cancellation or addressing any unexpected charges.
Please provide your details as requested or reach out to us via the contact form on the Credit Engine website with your details so our team can resolve this for you as a priority.
Kind regards,
The Credit Engine Team
Call your bank and cancel the payment
Call your bank and cancel the payment, you don't even no you have a subscription untill money starts going out of your bank, it's disgusting and frustrating I hope all you misleading fraudulent companys get what's come to you. Absolute joke, Thieves
3 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Oliver,
Thank you for sharing your feedback. We are truly sorry to hear about your frustration and understand how upsetting it can be to see unexpected charges on your account.
Credit Engine is a subscription-based credit report service offering a 14-day free trial, followed by a monthly membership fee. We strive to be fully transparent about our terms and pricing, so we take allegations of misleading practices very seriously.
We would welcome the opportunity to investigate your account, assist with cancellation, and resolve any concerns directly.
Please provide your details as requested or get in touch with us via our contact form on the Credit Engine website so we can assist you right away.
Kind regards,
The Credit Engine Team
Amazing!!!!!
3 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Steve,
Thank you so much for taking the time to leave your 5-star review!
We are thrilled to hear that you had such an amazing experience with Credit Engine.
We truly appreciate your support.
Kind regards,
The Credit Engine Team
Great help,
3 septembre 2026
Avis spontané
Réponse de Credit Engine
Thank you so much for taking the time to leave your 5-star review!
We are thrilled to hear that you found our service to be a great help.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Credit Engine Team
They made sign up deceivingly while…
They made sign up deceivingly while applying for a loan because I was in trouble financially and now, they’re “stealing”my money. On the top of that I m being contacted by slickers Who only offer nuisance calls.
3 septembre 2026
Avis spontané
Réponse de Credit Engine
Thank you for taking the time to leave your review.
We are sorry to hear that you have not had a positive experience with Credit Engine and that you feel this way.
Please note that Credit Engine is a credit report and score service, not a lender, and we do not provide loans.
We offer a 14-day free trial, after which a monthly membership fee of £19.99 is charged.
We would like to investigate this for you as a priority.
Please provide an up-to-date telephone number so we can reach you, or contact us directly via the contact form on our website so we can assist you with your account and resolve this.
Kind regards,
The Credit Engine Team
Its easy to sign up also it shows where…
Its easy to sign up also it shows where you need to improve and very easy site to navigate
3 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Louisa,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you found our sign-up process quick and straightforward, and that our website has been easy to navigate while providing clear insights into areas for improvement.
We appreciate your feedback and look forward to continuing to assist you with your credit report and score needs.
Kind regards,
The Credit Engine Team
Really good
3 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Jack,
Thank you so much for taking the time to leave your positive 5-star review!
We are delighted to hear that you had a really good experience with Credit Engine.
We truly appreciate your feedback and look forward to continuing to assist you with your credit report and score needs in the future.
Kind regards,
The Credit Engine Team
Help my credit score
2 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Kimberly,
Thank you so much for your 5-star review!
We are delighted to hear that Credit Engine has been helpful in assisting you with your credit score.
We appreciate your positive feedback and look forward to continuing to support you with your credit report and score needs in the future.
Kind regards,
The Credit Engine Team
Was very helpful and friendly
Was very helpful and friendly, also made me feel relaxed
2 septembre 2026
Réponse de Credit Engine
Thank you so much for taking the time to leave your 5-star review and for your kind words!
We are delighted to hear that you found our team to be helpful, friendly, and that they made you feel relaxed.
We appreciate your positive feedback.
Kind regards,
The Credit Engine Team
My experience with Credit Engine was…
My experience with Credit Engine was straightforward overall. The process was relatively easy to follow, and the information provided was clear. There were no major issues, although there is always room for improvement in terms of communication and processing times. Overall, it was an acceptable experience.
2 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Shai,
Thank you for taking the time to share your review with us.
We are pleased to hear that your overall experience was straightforward and that you found our process and information clear to follow.
We also truly appreciate your constructive feedback regarding communication and processing times. We are continuously working to enhance our service, and your comments will help us make the necessary improvements to provide a smoother experience in the future.
Kind regards,
The Credit Engine Team
Réponse de Credit Engine
Dear James,
Thank you for your 5-star review!
We really appreciate you taking the time to give us your feedback.
Kind regards,
The Credit Engine Team
Réponse de Credit Engine
Dear Alfie,
Thank you so much for your 5-star review!
We are thrilled to hear that you had such a great experience with our service.
Kind regards,
The Credit Engine Team
Best experience ever
Absolutely phenomenal experience, highly recommended, definitely easy to use
1 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Sebrina,
Thank you so much for your fantastic feedback!
We’re delighted to hear you had such a positive experience and found our service easy to use. We really appreciate the recommendation! ⭐
Kind regards,
The Credit Engine Team
Absolutely terrible experience
Very nice woman on the phone managed to help resolve the problem, was very helpful and very understanding
1 septembre 2026
Avis spontané
Réponse de Credit Engine
Dear Rhys,
Thank you for your time today.
We are very glad that we were able to resolve the issue for you.
Kind regards,
The Credit Engine Team
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