Crescent MotorcyclesAvis 

47
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ive had previous bikes from cresent in past with warm friendly advice from staff. My recent experience to date id like to thank brin on helping me trade my triumph in for a MT07 which will be ready 1... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

So I have previously had a very good opinion of Crescent Verwood, however after a visit today came away feeling that the place has lost it. Always welcomed with a hello or two but today felt like... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took my Yamaha R7 to Crescent motorcycles in Verwood for an Akrapovic exhaust, Woolwich remap, DNA air filter and a full service including fluid changes. The bike is transformed, power, torque... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stewart, was the sales person who helped my Grandson and I decide which motorcycle would be the best fit for him, he was so helpful and explained everything to us at great length.I would not hesitate... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire moto Yamaha
  2. Centre de contrôle technique
  3. Magasin de pièces et d'accessoires pour motos
  4. Atelier de réparation pour motos
  5. Concessionnaire moto Suzuki
  6. Concessionnaire de motos d'occasion

Écrit par l'entreprise

For over 75 years Crescent has been servicing the needs of the motorcyclist and prides itself in supplying the very best in motorcycles, parts, clothing, accessories and service support. With Crescent showrooms in Verwood, Bournemouth and Southampton, we have available a fantastic range of new motorcycles to offer across the south-coast from Suzuki and Yamaha plus an excellent selection of Crescent approved used.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(47)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service & Quality Service 👏

Excellent service & Quality wall Dune James for your Excellent service and excellent quality 👌 and helping me get me back into Motorcycling again thumbs up James 👍.

12 juin 2026
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hello Mr Spencer,

Thank you so much for the great review.

We're really glad to hear you were happy with the service and the quality and it was a pleasure helping you get back into motorcycling.👌

Enjoy the new bike and if you ever need anything we're here to help. 👍🏍️

Warm regards,
Tom, Jim & the Team

Noté 2 sur 5 étoiles

So I have previously had a very good…

So I have previously had a very good opinion of Crescent Verwood, however after a visit today came away feeling that the place has lost it.
Always welcomed with a hello or two but today felt like they couldn’t be bothered.
Had a look at the helmets for a friend who I recommended comes here and again not interested.
Downstairs I saw a bike I might buy, good price , looked good and was told no test rides due to wanting to keep the mileage down, if I didn’t want to buy it then it wasn’t just bike to try to see if I wanted one, too busy on Saturday to let us have another look without emailing in ( I live in Verwood and an email would take longer to arrive than walking to crescent) so I will buy elsewhere.
Come on Crescent get it back before you lose the great reputation you have had for years.

29 mai 2026
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi John,

Thank you for your feedback. We’re sorry your recent visit didn’t reflect the warm, attentive service you’ve previously experienced. Your comments about the welcome, product support and test ride policy have been taken seriously and we’re reviewing this with the Team

We have built our reputation on great service and we’re committed to getting this right. If you’re open to it, we’d appreciate the chance to discuss this further and we’ll be in touch.

Kind regards,
Matt, Mitch & the Team

Noté 5 sur 5 étoiles

Ive had previous bikes from cresent in…

Ive had previous bikes from cresent in past with warm friendly advice from staff. My recent experience to date id like to thank brin on helping me trade my triumph in for a MT07 which will be ready 1st june 2026 , his advice on doing this deal was brilliant. Many thanks again brin ,Mark denyer.

14 mai 2026
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Thanks Mark,

We’re thrilled to hear Brin gave you brilliant advice whilst helping you trade in your Triumph for the MT‑07.

We truly appreciate your continued trust in Crescent and look forward to seeing you on the 1st! 🙏

Warm regards,
Matt, Brin & the Team

Noté 5 sur 5 étoiles

Thanks to Brin for making my purchase…

Thanks to Brin for making my purchase of my KTM easy and quick. Highly recommend creasent motorcycles for a good range of new and used bikes.

17 avril 2026
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Iain,
Many thanks for the great review.

We’re delighted Brin made your KTM purchase quick and easy and your recommendation means a lot. 🙏

Ride safe & stay in touch!

Warm regards,
Matt, Brin & the Team

Noté 5 sur 5 étoiles

New bike purchase.

Bought a new bike from Stuart at Southampton Branch.
Excellent communication and attention to detail. I was abroad when I chose the bike and Stuart sent loads of pictures via WhatsApp.
Recommended to my partner and she bought a bike too!

7 mai 2026
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Thanks for the great review! 🙏
We’re glad Stewart’s communication and attention to detail made the process easy, even while you were abroad and we really appreciate the recommendation.

We’re thrilled your partner found her bike too, so stay in touch and let us know if we can help with anything else.

Warm regards,
Jim, Stew & the Team

Noté 5 sur 5 étoiles

I took my Yamaha R7 to Crescent…

I took my Yamaha R7 to Crescent motorcycles in Verwood for an Akrapovic exhaust, Woolwich remap, DNA air filter and a full service including fluid changes.
The bike is transformed, power, torque, and general smoothness is awesome, if you have an R7, do it!!!!!
I have complete confidence in everything they have done and the customer service from start to finish has been perfect.
So to Mike (legend!!!!) and all the staff who helped me, thank you….. I’ll see you later in a few months for some Ohlins suspension 🥳

Truly can’t recommend them enough ⭐️⭐️⭐️⭐️⭐️

10 avril 2026
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Jason,

That sounds amazing, we're really pleased you can feel how much this has improved the bike! The team clearly smashed it and it’s brilliant to hear how much confidence you’ve got in the work they’ve done. 🙏

Enjoy your transformed R7 and we'll see you in the future for the Ohlins upgrade. 👌

Warm regards,
Mitch, Mike & the Team

Noté 5 sur 5 étoiles

Stewart at Cresent Motorcycles, Bursledon, Southampton.

Stewart, was the sales person who helped my Grandson and I decide which motorcycle would be the best fit for him, he was so helpful and explained everything to us at great length.I would not hesitate to award him and his staff a 5 star rating. Olly the delivery driver was really helpful and couldn’t do enough for us on delivery. I can’t recommend these guys enough if you want any help with moterbilkes, this is the place to go.
Steve & Sue W

24 avril 2026
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Steve & Sue,

Thank you both for taking the time to share such a great review.

We’re delighted to hear that Stewart was able to guide you and your grandson so thoroughly through the process and that Olly also delivered the bike with the same level of care. 🙏

We truly appreciate your 5‑star recommendation and if you ever need any further help or advice with the bike, we’ll be here and happy to assist.

Warm regards,
Jim, Stew & the Team

Noté 5 sur 5 étoiles

Brilliant service

Stewart Lock
Very impressed with his customer service
kept me updated with progress, and advised on purchase procedures and bike care.
As a Christmas present for my husband he was discrete during purchase. Thanks also to Olly for the prompt Christmas eve delivery

24 décembre 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Dolly,

Happy New Year to you and your Family and It was great to be able to be part of this amazing present for your husband and we're very glad that we were able to help deliver this in time for Xmas. 😊🎉

Thanks again for your business and we appreciate the mention for Olly too, as he's the face of our business for a lot of our bike deliveries. 👌🙏

Warm regards,
Jim, Stew & the team

Noté 5 sur 5 étoiles

Great Customer Service

My partner and I have recently bought three new bikes from Crescent Yamaha in Bursledon. The provision of demonstrators, the help in configuring the bikes and the all-round excellent service from sales, service and parts personnel made our buying experiences a real pleasure....and their coffee's pretty good, too!

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

What can i say ….5 ⭐️

What can i say ….. from start to finish of purchasing my first motorbike from crescent yamaha lowford was outstanding ! With staff that treat you exceptionally well and super friendly, making me feel less nervous with the start of my riding journey . Big shout out to Stewart Lock for being so damn cool 😎 and super helpful and just making me feel more confident with my purchase and his efficiency. But also Jim and the rest of the boys for their customer service which they take such pride and passion in their work and it shows !
Thanks again gentleman
See you soon for another purchase in the future. 🏍️

25 octobre 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi April,

Thank you so much for the review, we're really pleased to hear you're so happy with the new MT and it's always great to hear positive feedback for the Team. ☺️

We really hope you'll enjoy the start of your biking journey and pop in again soon to say hello and have a coffee and let us know how you're getting on!! ☕😉

Warm regards,
Jim, Stew & the Team

Noté 5 sur 5 étoiles

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with Crescent Yamaha in Southampton, and I can honestly say the service was absolutely top class from start to finish.

In particular, Dean went above and beyond to make sure everything was spot on — nothing was too much trouble. His knowledge, communication, and genuine passion for what he does really stood out. He kept me informed at every step, answered all my questions (even the daft ones), and made the whole process feel smooth and personal.

It’s rare these days to come across someone who clearly cares so much about the customer experience. Whether it was sorting the finer details, offering advice, or just going that extra mile to make sure I was happy, Dean delivered it all.

If you’re looking for a Yamaha dealer that genuinely puts the customer first — look no further than Crescent Yamaha Southampton. Can’t recommend them (and Dean especially) highly enough.

Thanks again!

10 octobre 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Many thanks for the review Dave, it's very much appreciated. 🙏

All the best,
Dean & the Team

Noté 5 sur 5 étoiles

I ordered over the phone my new yzr450 …

I ordered over the phone my new yzr450 from crescent Yamaha verwood,
I spoke to Luke miller on the phone and delt with Luke on the day of collection,
Really nice guy very easy to deal with answered all my questions I had, everything was no trouble, very pleasant transaction,
I would definitely deal with them again without hesitation,
The shop has a very professional setup weather it be roads bikes downstairs or off road department up stairs you are interested in, from the moment you arrive and walk through the doors it’s a special experience if you are a Blu cru fan,
Great deal on my new bike as well that no other dealer could match,

3 octobre 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi James,

It was great dealing with you and enjoy your new Yamaha.

Thank you for your business. 😊

Warm regards,
Matt, Luke& the Team

Noté 5 sur 5 étoiles

Absolutely superb experience buying a…

Absolutely superb experience buying a bike from Matt and Brin. Couldn’t be more happy and would thoroughly recommend Crescent Motorcycles!

11 août 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hello Mark,

We hope you love the new bike and have many safe miles riding it.

See you again soon,

All the best,
Matt, Brin & the Team

Noté 5 sur 5 étoiles

Just picked up my MT-10 and had to give…

Just picked up my MT-10 and had to give a big shoutout to Luca at Crescent. Absolute legend. This is the third bike I’ve had from Crescent and there’s a reason I keep going back.

Luca was beyond helpful from start to finish. Every question I had was answered insanely fast and his knowledge is spot on. Nothing was too much trouble and he made the whole process smooth, easy and genuinely enjoyable. I couldn’t fault his service or the bike even if I tried.

Top bloke, top dealership. Cheers again Luca, already looking forward to bike number four 👌

12 juillet 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Neil, thank you so much for your valuable feedback and the MT-10 certainly is a beast!

Enjoy the new toy and we'll see you again soon for a proper coffee, cake and a catch up at Verwood and the Coffee Pod!

All the best,
Matt, Luca & the Team

Noté 5 sur 5 étoiles

P/X KTM1290 adventure for a GSXS1000GT

P/X KTM1290 adventure for a GSXS1000GT. Really good people to deal with. Both Gavin and Frank helpful, knowledgeable and not too much hard sell! We managed to come to fair p/x, on my well looked after KTM, so I think a good deal for both. A few cosmetics items all fixed in the price, to a high standard, by time of delivery, which was kept to. Overall a pleasant buying experience, and I would recommend Gavin and Frank and Cresent motorcycles Bournemouth. Professional, knowledgeably, responsive and good to deal with. JL

5 juillet 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hello Jay,
It was a pleasure dealing with you and we hope you're loving the new bike! 😊🏍

Stay in touch and ride safe,

Warm regards,
Frank, Gav & the Team

Noté 5 sur 5 étoiles

Exceptional Service from Start to…

Exceptional Service from Start to Finish!

I recently sold two bikes to Brin at Crescent Yamaha in Bournemouth, and the entire experience was absolutely seamless. Brin gave me a very fair part exchange price, and I ended up riding away on a stunning KTM 1090 Adventure R — which I’m absolutely in love with!

Brin’s professionalism, honesty, and customer service were second to none. He made the process incredibly easy, with clear communication and genuine care throughout. It’s so rare to find someone in this industry who combines product knowledge with such a friendly, no-pressure approach. He really went the extra mile to make sure I was happy.

If you're looking to buy, sell, or part-exchange a bike — I couldn’t recommend Brin and the team at Crescent Yamaha more highly. Five stars just doesn’t seem enough ⭐️⭐️⭐️⭐️⭐️

21 juin 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hello Nettie, thank you for putting your trust in us – you’ve purchased a truly lovely machine.

We appreciate the pleasant & easy transaction and hopefully see you next time for a catch up, coffee and cake now that we've got the lovely Coffee Pod outside! ☕😊

Warm regards,
Matt, Brin & the Team

Noté 5 sur 5 étoiles

Impeccable service

I have been a customer for more than twenty years and have always been extremely kindly treated by all the employees. Not once have I had a bad experience for sales or service, previously at Verwood then in Bournemouth. Many thousands spent with them and I'm glad I did. Looking forward to the next twenty years!

1 mai 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Jonathan,

It's always been a pleasure dealing with you and many thanks for leaving your kind review.

Here's to the next 20 years indeed! 🎉☕

Warm regards,
Frank, Matt & the Team

Noté 1 sur 5 étoiles

Buyer beware

Bought a bike from crescent motorcycles verwood store bike was dropped off I was unavailable so my wife took delivery when I got home inspected yhe bike which I was unable to start as there was not even enough charge in the battery to turn on the ignition not what you would expect after spending £8400 will not be returning to crescent motorcycles for anything as I cannot trust them to do a good job I was offered a battery charger to be posted out to me or collection of the bike all this takes time easier and quicker to sort myselfe my point is the bike should never have turned up like this crescent has asked me to call them back but I know this will only to be to try and get me to change my review this will not happen

6 mars 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Dear Stephen,

Thank you for your review, and we are sorry to hear you received your Used bike with a flat battery.

This is very unusual as we check all our bikes before they are loaded onto our delivery van, as part of our multiple vehicle health checks and this was working perfectly at this point.

We do however understand that as a used bike issues may arise, so as part of our Used Bike Warranty we immediately offered you multiple options, including a new battery, a battery charger, and collection of the bike for inspection - all of which were unfortunately rejected.

If you would kindly return our calls we will be more than happy to work with you to resolve the issue, as we genuinely want you to be happy with your new bike, so please do get it touch via phone 01202 820170 or email.

Kind regards,
Matt C
Branch Manager

Noté 5 sur 5 étoiles

Bought second-hand Ducati super sport

Bought second-hand Ducati super sport, Brin was helpful and knowledgeable, no hard sell, gave me time to think about my purchase. Fair price for my PX.
I usually I dislike buying anything usually due to the sales staff, but my experience at Crescent was refreshingly different.

15 février 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Robert,

It was a pleasure dealing with you and enjoy your new Ducati. Thank you for the very tidy part-ex too!

Stay in touch and see you again soon for a coffee. ☕

Warm regards,
Matt, Brin & the Team

Noté 5 sur 5 étoiles

Purchased a new bike 15/02/2025

Purchased a new bike 15/02/2025. Brin was brilliant and the service exceptional. Crescent Verwood Team has amazing Customer Service, this is my 3rd bike through them and would not go anywhere else.

Amazing job all and thank you

Adrian

15 février 2025
Avis spontané
Logo de Crescent Motorcycles

Réponse de Crescent Motorcycles

Hi Adrian,

From all of us at Crescent (esp. Brin), thank you for taking the time to leave your review. 👌

See you again soon,

Best regards,
Matt, Brin & the Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus