CROÍA Jewellery Avis 

The team were super helpful with very fast replies! Gorgeous statement pieces that’ll never go out of style ❤️

Sarah was fantastic! Super responsive & helpful when my earring broke. Got a replacement really quickly. Would highly recommend!

I ordered a necklace for my holiday 5 weeks ago and still never received it. Emailed a numerous of times and never got an explanation, and now they are not responding to my emails. Really disappointing considering the shipping is supposed to take 1-2 working days.

I’m extremely disappointed with my experience with this company.

I contacted them to request a return address and it took weeks for them to get back to me. When I eventually received the details, I returned the item and have proof that it was received by the company.

I am still awaiting my refund and have received zero communication from the company regarding it. I have had to chase them throughout the entire process, which is extremely frustrating.

At this stage, it’s not even about the monetary value. It’s about the principle and the complete lack of customer service. Once an item has been returned and received, I expect the refund to be dealt with promptly and some form of communication if there is an issue.

The item itself was also disappointing and felt very low quality. Overall, I would not recommend this company based on my experience. The whole process has been frustrating from start to finish.

The worst quality earrings I have ever purchased. Three different pairs have broken after very little use.

Customer service initially agreed to replace them and confirmed that the replacements would be sent out. Unfortunately, they never arrived, and all subsequent emails and messages were ignored.

This has been an absolutely shocking experience from both a product quality and customer service perspective. I have already warned my family and friends not to purchase from this company, and I certainly won't be buying from them again.

10/10 customer service, so kind and helpful and resolved the issue within a few minutes 🥰🥰!!! I can’t praise enough xxx

I emailed customer service about a piece of their jewellery and they responded so quickly and were so lovely and eager to help.

Awful customer service. Took them 2 weeks to send to me by which date the event was over. I told them not to post and refund but they sent anyway and now will not refund the unopened and untouched earrings I bought.

I have quite a few pieces from Croia and they’re easily my most worn. They make every outfit so much more elevated and I grab my Croia pieces more than any other brand.

The absolute best! Have been ordering from Croía for years. I wear my necklace every single day including in water and it has never tarnished and still looks brand new, I have it over a year. Everything about the brand is perfection

The best affordable tarnish free jewellery!! Such luxurious pieces, feel like an IT girl when I wear them🤍 Amazing brand with gorgeous girls that work behind the scenes, with stunning attention to detail!!

Croia has the most beautiful pieces. Such good quality jewellery, doesn’t tarnish. Amie earrings are my favourite earrings ever.

Have been buying croia for a few years now and every piece is still in immaculate condition , great price point and never tarnishes 💓

The only jewellery I wear! I can’t go without my hoop earrings. The Customer service is also excellent. Croia is the perfect gift for friends and family too x

My favourite jewellery brand now for years! So many amazing pieces, great options in gold and silver. Quality is amazing too!

Got my gold knot earrings in December and wear them everyday yet they are still in perfect condition.I found it so hard to find jewellery that don’t rust and now I finally have have found everyday staples.

I absolutely love Croía! I have been purchasing pieces from them the last few years and have built up a lovely collection. I wear Croía everyday and because of this I especially love the tarnish free aspect! From the packaging to the jewellery itself, everything feels thoughtfully designed.

Love the jewellery very light weight but the gold does tarnish on the mini not earrings other that that my bracelets and rings have never tarnished

High quality pieces! Love their pieces, highly recommend ❤️

Packaging is very aesthetically pleasing and shipping is always very quick, I have purchased 3 of the hoop earrings from the capsule collection and of course they never fail - my favourite pieces of jewlery by far! X