Crosby Blinds Avis 

315
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Voir plus

Noté 5 sur 5 étoiles

Had two blinds fitted, one in the kitchen and the other in the second bedroom. Quality of the blinds and of the service is excellent. Very efficient, helpful in the selection process, extremely knowle... Voir plus

Noté 5 sur 5 étoiles

Purchased a Blocout blind from Crosby blinds in January, managed to break a piece off it in August, contacted Crosby blinds and they quickly arranged a replacement part. Great and friendly service.

Noté 5 sur 5 étoiles

I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... Voir plus

À propos de l'entreprise

  1. Magasin de rideaux et stores
  2. aussi dans
  3. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

315 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(315)

15 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The website is clear and easy to…

The website is clear and easy to navigate, the blinds are always perfect - I have been buying Crosby blinds for my last two houses, and now this one too. The consistent excellent quality and speedy service are exactly why I keep coming back.

10 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service and good quality blinds

Ordered no drill blinds and unfortunately I cut the cord on the blind when unpacking. Sent email asking if possible to get a replacement cord. Crosby sales replied within an hour and said they were sending a replacement cord free of charge. Fitted blinds and no problems with sizing. This is the second time I have purchased blinds from Crosby and in both cases they have provided excellent service.

21 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing as always!

Amazing as always!

This is the 2nd time I have used Crosby blinds, Andy came out, measured up, the blinds were here a few days later and Andy fitted them in no time. Excellent service cannot recommend them enough!

19 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

First Class

I was a bit suspicious about a one-week turnaround promise, but placed my order, and the goods were with me within the week. I have had to chase other blinds websites after 3 months!!! Both products are great too - I upgraded with various premium fixtures and am pleased that I did.

11 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

1st class service on replacement repairs.

After buying our Neat Fit Blinds & making a mistake on 2 of the sizes I got in touch with Andrew who was very helpful with getting them picked up & resized to what we needed as this was my fault I found that the service they gave me was 100% 7 would recommend using Crosby Blinds in the future for sure.

10 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Recommended Crosby Blinds by our…

Recommended Crosby Blinds by our daughter & found Andrew & Jen to provide as good a service as our daughter had said she had received. They replaced all the existing blinds we had in our apartment, giving us guidance and suggestions along the way. We are delighted with the end the product & the end result. Very very happy to recommend them and if and when we need more blinds would certainly come back. Thank you both.

7 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Quality products and excellent customer service...

I have ordered electric blinds from Crosby twice, their customer service was very efficient in responding when I had pre and post delivery requests, both times the deliveries were sooner than I expect. Quality products and excellent customer service, I can recommend and will be ordering from them again.

4 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

This is the second time I have used Crosby Blinds. Great service and blinds look amazing. would definitely use them again.

1 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

What a great company

What a great company! Original delivery was flawless and here we are 7 years later receiving the same first class after sales support (from Andrew) when I broke the top brackets on INTU venetian blinds. Replaced no hassle FOC.

25 février 2022
Avis spontané
Noté 5 sur 5 étoiles

I thought my old blinds were good and…

I thought my old blinds were good and was only changing them to match a different colour scheme....how wrong I was!.
My old blinds were rubbish compared to the new blinds that Crosby Blinds have just installed.
I am very pleased with the choice,price,service and fitting....you won't regret choosing Crosby Blinds!

15 février 2022
Avis spontané
Noté 5 sur 5 étoiles

I have bought blinds from here over a…

I have bought blinds from here over a number of years. Today I needed a couple of roman blind brackets, I popped in the shop and within a couple of mins they had found what I needed and could not fault them on customer service and helpfulness.

14 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Horrible customer service

Horrible customer service. The owner was really unhelpful via email and downright rude over the phone; he was instantly and extremely dismissive of the problems we experienced.
I was never even told when the blind would be arriving, despite several emails and phone calls to try to get an estimated date.
In the end, a £700 bespoke blind was just dumped down the side of our house without any warning – and we didn't even find it till several days afterwards because I wasn't notified that it had been delivered!
Most of all, it was just an unpleasant customer experience with so much unnecessary rudeness and antagonism. I'm shocked that businesses like this get away with so much.

2 février 2022
Logo de Crosby Blinds

Réponse de Crosby Blinds

Firstly let me apologise.
Sadly the carriers do sometimes leave items in a safe place thinking that they are being helpful, it would be very helpful if they then posted a card telling the you where it had been left.
However, this is not the service we pay highly for.
If you let me know the Order Reference I will take this up with the carriers in question.

With regards to the rudeness you experienced again we are truly sorry, this really is something we will insure never happens again.
If you let me know the order reference I will take the time to look into this further.
We would like to try and make amends, so please contact us directly if you wish to order again or if we can be of any further assistance with this order.
Again we do apologise for the experience you have with us recently but as you can see from our 4.7 stars and our ‘Excellent’ TrustPilot rating, this is very much an isolated incident and something that we will insure does not happen again.

Noté 5 sur 5 étoiles

Honest, decent and very efficient company.

Excellent company. Have had several blinds made to measure by Crosby Blinds. Safe and secure delivery in robust packaging. Fitting always perfect and accurate to within one millimetre. That is some feat!
Pleasant, helpful and friendly staff on the telephone.
No hesitation in strongly recommending Crosby.
I heartily endorse the company.

12 janvier 2022
Avis spontané

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