Crosby Blinds Avis 

315
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Voir plus

Noté 5 sur 5 étoiles

Had two blinds fitted, one in the kitchen and the other in the second bedroom. Quality of the blinds and of the service is excellent. Very efficient, helpful in the selection process, extremely knowle... Voir plus

Noté 5 sur 5 étoiles

Purchased a Blocout blind from Crosby blinds in January, managed to break a piece off it in August, contacted Crosby blinds and they quickly arranged a replacement part. Great and friendly service.

Noté 5 sur 5 étoiles

I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... Voir plus

À propos de l'entreprise

  1. Magasin de rideaux et stores
  2. aussi dans
  3. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


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4,7

Excellent

TrustScore 4.5 sur 5

315 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(315)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Satisfied Customer

We needed a replacement for our old broken vertical blinds. Andrew was really helpful. We corresponded by email and always received prompt and helpful replies. We are very satisfied with the replacement which arrived quickly despite lockdown. Excellent service

20 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Good service

Very pleased with my new blinds. The visit to the store was a good experience. The assistant was very helpful without any pressure to buy. Once I had made my choice, the service both for measuring up the window, followed up later by the fitting was very efficient. I would have no hesitation in using Crosby blinds again.

B.C Formby

30 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Thank you

Thank you, Crosby Blinds. We ordered a large, battery powered roller blind for our bi-fold windows. These were made and fitted exactly as promised for what feels a reasonable price. Good quality and fitted right on schedule. Happy to recommend this company.

24 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I pulled too hard on a blind string I…

I pulled too hard on a blind string I bought from Crosby Blinds two years ago and snapped a part and they happily sent me a replacement spindle part out free of charge, 1st Class! Excellent customer service thoroughly recommend.

23 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent product and customer service

I ordered one blind which looks great; excellent quality, good value and a perfect fit. I am most impressed, though, with the customer service, and would definitely order from Crosby Blinds again.

20 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic blinds with fast delivery

Very happy with my blinds. The process from ordering a sample to ordering the blinds and the fast delivery was excellent. I would thoroughly recommend Crosby Blinds.

19 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Super happy with my purchase from…

Super happy with my purchase from Crosby Blinds. Was a little bit worried when the order didn't come on the day expected but the communication was first class. When the blind came they were a perfect fit and easy to install. Would definitely recommend this company!

16 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent blinds

Our first order from Crosby Blinds - 2 roller blinds and a Roman blind. Very happy with the blinds, the fitting service and the very good advice given in the shop at the time of ordering. Will definitely use them again.

9 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

So pleased with my new blinds

This is the first time I have used Crosby Blinds. So helpful in the shop to help me make the right choice of blind. So much choice too. Just delighted with my new blinds. Good quality product and excellent fitting service together with fabulous customer service.
I will certainly be using them again.

7 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Third time I've ordered from Crosby…

Third time I've ordered from Crosby Blinds and I'll continue to do so, as they're so helpful, knowledgable and prompt. Jennie has always been quick to provide the answers whenever I have a question (like how to I measure for recessed blinds!) and my blinds always arrive promptly and so well packaged. Thank you very much for looking after me.

7 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I cannot tell you with how pleased I am…

I cannot tell you with how pleased I am with the 2.5m width Roman Blind you made for me. It is absolutely perfect, the pattern match is spot on and it’s beautifully made. Can’t fault it and I’m a perfectionist! Such good value too. Online ordering was easy and a few email exchanges and then it was made and delivered. Easy to put up. One very very happy customer and have recommended you to lots of people. Thank you so much.

1 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

4 out of the 8 Luxaflex Duette Blinds…

4 out of the 8 Luxaflex Duette Blinds are broken where the adhesive has failed. Blinds are 5 years old, so out of warranty. Luxaflex have offered replacements at a discounted price ( Still very expensive) without any warranty. Luxaflex claim that this has been caused by environmental and genetic factors ( Whatever that means?!) without asking where they are installed ( Dining/living room). I always believed they were a quality company, but sadly this doesn't seem to be the case any more.You'd expect the blinds at that price to last more than 5 years! I always enjoyed good service from Crosby blinds, but they seem to have just rolled over and given in to feeble excuses by Luxaflex. We do not appear to be the only ones to experience this problem with the Duette blinds.

1 septembre 2020
Logo de Crosby Blinds

Réponse de Crosby Blinds

Thank you for your review, nearly 6 years after purchase !

The fabric on Luxaflex Duette blinds have an extended guarantee of 3 years.

When you contacted us regarding the fabric fault the blinds were over 5 years old.
Even knowing that your blinds were completely outside the scope of the guarantee we still contacted Luxaflex trying to find a solution to your problem. We sent many emails and had many long phone calls with them and negotiated a great deal for you.
We offered replacement blinds at a trade cost from Luxaflex with no margin added by us at CrosbyBlinds, a saving of nearly half the RRP.

As you say you’ve always enjoyed good service from us at CrosbyBlinds,.
I am sorry that you no longer feel the same way, and that you felt the need to leave a 1 star review after we made what we feel was an exceptionally reasonable offer.

We at CrosbyBlinds will always go the extra mile for our customers.

Noté 5 sur 5 étoiles

Tremendous From Crosby Blinds

I have had INTU blinds for about 6 years now and they are tremendous as well as their service. I needed some more blinds for our new french doors and they came within just a few days. Just ask for Jenny and she will give you an excellent service, she is brilliant at her job.
But first, go into their website and it explains how to measure for the blinds you require.

29 août 2020
Avis spontané

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