Cru Wine is exceptional. Their depth of knowledge is immediately apparent, and they have an impressive ability to source hard-to-find wines. Iain is deeply knowledgeable!
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Cru Wine is exceptional. Their depth of knowledge is immediately apparent, and they have an impressive ability to source hard-to-find wines. Iain is deeply knowledgeable!
L'entreprise a répondu
I don’t consider myself very knowledgeable of wine, but Greg of Cru wine has always been able to deliver his expertise in an engaging, relaxed and enjoyable manner. He always has a story to tell about... Voir plus
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I bought some wine from these people years ago, they have been spamming me ever since. I have tried to unsubscribe repeatedly but nothing works! They ignore all my emails asking them to stop spammin... Voir plus
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I have been using Cru Wine for over four years now. What's compelled me to write this review is the consistent, responsive, professional and genuine customer service received from a number of their em... Voir plus
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Écrit par l'entreprise
75 Grosvenor Street, Mayfair, W1K 3JS, London, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Cru Wine is exceptional. Their depth of knowledge is immediately apparent, and they have an impressive ability to source hard-to-find wines. Iain is deeply knowledgeable!

Réponse : Cru Wine
I cannot recommend Cru Wine highly enough.
I came to Cru Wine during a very difficult and stressful situation, as my previous broker (OENO) was facing severe financial issues. Frankly, given the circumstances, I truly did not believe I would be able to fully secure and save my wine portfolio. What Cru Wine managed to do went far beyond my expectations.
From the very first contact, the availability and personal involvement of the CEO, Mr. Greg, made a huge difference. His friendliness, simplicity, humility, and genuine willingness to help immediately inspired trust. He personally guided me through the situation with clarity and calm, helping me find a solution at a moment that was truly critical for me. This level of leadership and human approach is rare.
I would also like to thank Ian, my account manager, for his constant support, professionalism, and clear communication throughout the process. I always felt followed, reassured, and well-informed at every step.
A special mention goes to the logistics team, led by Hannah, who handled the transfer of my wines with exceptional efficiency, speed, and care. Thanks to their rapid action and strong commitment, the transfer was completed smoothly and safely, despite the complexity of the situation.
Thanks to the entire Cru Wine team, my wines are now secure, and I genuinely feel that a new chapter has begun for my wine investments. I am confident that this journey with Cru Wine will bring great satisfaction in the years ahead.
An outstanding team, both professionally and humanly. Thank you all.

Réponse : Cru Wine
Love Cru Wine’s user-friendly platform and the team in general, always there to help if I have questions.

Réponse : Cru Wine
One of the best wine companies out there.

Réponse : Cru Wine
I don’t consider myself very knowledgeable of wine, but Greg of Cru wine has always been able to deliver his expertise in an engaging, relaxed and enjoyable manner. He always has a story to tell about the background to a bottle of Wine. I highly recommend Cru Wine

Réponse : Cru Wine
I bought some wine from these people years ago, they have been spamming me ever since.
I have tried to unsubscribe repeatedly but nothing works!
They ignore all my emails asking them to stop spamming me, nothing works!

Réponse : Cru Wine
I have always had a great experience with cru. Jack has always helped me in terms of sourcing wines with the best prices! The team are super friendly and have a wide range of knowledge. Out of all there merchants i use i would recommend Cru wine. Thanks to Jack and the team!

Réponse : Cru Wine
I have been a client of Cru Wine for years. I have received varied and interesting offerings according to my own preference as well as recommendations from their team. The firm is responsive and alert. I would recommend them to other wine lovers.

Réponse : Cru Wine
Amazing team and great service. I will use again for my next wine order!

Réponse : Cru Wine
I would give the strongest rating to Cru. At a time of widely ranging customer interest and pricing of fine wines, they have given me a unique strategy, excellent service, detailed support when ever I have asked for it and personal friendship. Could one ask for anything more

Réponse : Cru Wine
Received an offer of extremely overpriced cask of Scotch whisky. Price and image illustrating distillery bottling, borderline scam/extortion. Can only judge based on that.
Two stars in hope that they were hacked and not actually trying to scam the general public.

Réponse : Cru Wine
Was looking for something specific. They had stock at a good price. Very efficient order dispatch and delivery, with good communication throughout.

Réponse : Cru Wine

Réponse : Cru Wine
Feel fully support in investment decisions, a personal service. Always available to discuss opportunities. Knowledgeable and professional.

Réponse : Cru Wine
I’m happy with Cru Wine but I still feel the need to go to France every year to bag a bargain in the premier cru world
A trustworthy, well-infomed and very well presented company with an excellent selection of wines. Important to me was being able to speak to someone on the phone easily and to know that all was well with my order, particularly after significant difficulties with another company.

Réponse : Cru Wine
Always get prompt responses from Joe.
Cannot speak about the product as usually too early to taste. I like being able to speak to someone who has some experience of what I like

Réponse : Cru Wine
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