Great Products, Poor Customer Service
Crushed Tonic offers high quality and delicious marine collagen peptides! I've been a customer since 2018 and love their products. My favorite products are the Matcha Marine Collagen, Vanilla Bean Marine Collagen, and the Strawberry Milk Marine Collagen. The reason for the lackluster rating is because of their subpar customer service and their lack of communication and transparency with their customers. Firstly, their customer service response time to emails is slow. I often need to send follow up emails in order to get a response. Secondly, they change their prices and offers without giving customers any advance notice or courtesy heads up, which makes planning future purchases very difficult. It's very frustrating. Being a small company is not an excuse for poor customer service and communication, so I hope they improve.








