Crazy Time 🎪 SPIN THE BIG WHEEL Avis 

Message centre Sun 10:35; chat closed after 5 minutes as I entered the payout details. Support reply showed a newer cashout line while the payout label said paid.

After my second coffee, Casino history counted cancelled cashout as money spent

fair play, the chat is open until midnight, which is more than most. what it is not is useful after about eight in the evening, when whoever is on cannot access anything and just tells you to write in tomorrow.

Maybe I missed something, but Bonus terms said slots count, but Lightning Roulette barely moved wagering

The slot opened, went white, then crashed back to the lobby on its own.

wild West Gold on office laptop looked okay before recently played with case #73575 opened the wrong slot again. Bonus screen sent me to email without any note in the account

for a German casino account, The same bank statement got requested again after ticket #5088

cracked Samsung casino page went wrong first: the payout button on ticket #30364 sat behind the phone keyboard. Mobile page hid the failed payment note after I checked contact form.

put a £100 cashout in during the weather forecast and it was still showing as pending when the same forecast came round the following night

six months at this casino, frustrating.

Went back once, Neteller cashout screen: cashout sat on pending after testing £17, then verification asked for another file. Cashier screen stayed greyed out before I closed the tab.

Three tickets over five weeks, 44112, then 46980, then 51226, all on the same document issue, each answered by someone with no sight of the other two. Nothing carries across, so you rebuild the whole payout history every time

Small detail? The casino promo expiry was hidden under a tiny info icon and support did not explain it

Only noticed when KYC upload on phone on 6% battery because login looped three times after 4 minutes and opened a stale balance. Transaction log left the wrong value on screen while the page sat open.??

After setting session reminder: cool-off confirmed on iPad in landscape and promo popups still loaded. Transaction log stayed blank while I sat refreshing.:/ seriously

Marcus from support ticket was polite, but answered a completely different question.
I asked why KYC had restarted; the reply explained how to clear browser cache.
Honestly, that is such a daft way to handle a simple request

Decent variety of slots. Paytables are easy to read.

Sunday morning, Live chat queue 13 — chat closed after request #77377 before I finished the payout message. Profile page changed after refresh while the cashier still said manual check.