Crystal Sigma Avis 

92
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had Abdel and Imran come from Crystal sigma to fix our broken AC units. Not only did they fix them but the service they provided was amazing, everything question we had they explained kindly and p... Voir plus

Noté 1 sur 5 étoiles

We’ve had a contract for 3 years now. The most disorganised and irritating business… arrived unannounced to service the aircon 3 months early and then chasing 30 day invoice payment from the next day,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our ac was broken after they explained what was wrong they cleaned them and they started working without any issues. We’ll make sure to call back for any kind of issues. Very friendly engineers Imran... Voir plus

Noté 5 sur 5 étoiles

Samir came up with the ideal solution for my house and Vali and his team did an impeccable job with the install. We were concerned as our house was recently renovated and AC was an afterthought,... Voir plus

À propos de l'entreprise

  1. Fournisseur de systèmes de climatisation
  2. Entrepreneur spécialisé dans les systèmes de CVC

Informations provenant de diverses sources externes

Cambridge air conditioning Company, air conditioning in Cambridge. Crystal Sigma is air conditioning and Refrigeration Company in London for both domestic and commercial sectors.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(92)

8 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We had Abdel and Imran come from…

We had Abdel and Imran come from Crystal sigma to fix our broken AC units. Not only did they fix them but the service they provided was amazing, everything question we had they explained kindly and professionally.
Thank you from the team at Costa- Seven Sisters

13 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Good Engineers

I have re-written this review after having had a bad experience with the email/ comms team with this company. However, the operations manager then reached out to be immediately via email and apologised and said he would take steps to rectify the situation.

The engineers I have had contact with have been excellent (Imran and co) and the defective pump was replaced on the expected date.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Huge thanks to crystal sigma for…

Huge thanks to crystal sigma for servicing our air conditioning and im very happy with the results. Engineers Imran and Gabriel who came to costa Greenford was highly proffesional and patient and took the time to answer all of my questions excellent service highly recommended.

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Strongly Recommended

I had an excellent experience with Crystal Sigma.

I dealt mainly with Yassir, who was an absolute champion throughout the process. He clearly understood the issue, offered practical options, gave honest advice, and kept the pricing fair and transparent.

The engineers were punctual and professional. Imran stood out as a very talented, solution-oriented engineer, and Gabriel was extremely helpful and thorough.

Overall, fantastic service from start to finish. Highly recommended.

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Our ac was broken after they explained…

Our ac was broken after they explained what was wrong they cleaned them and they started working without any issues. We’ll make sure to call back for any kind of issues. Very friendly engineers Imran and Gabriel and well knowledge. They’ve made sure everything is clean and works before leaving . We are very happy with the service offered.

17 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Disorganised and unprofessional

We’ve had a contract for 3 years now. The most disorganised and irritating business… arrived unannounced to service the aircon 3 months early and then chasing 30 day invoice payment from the next day, Twice a day. Emailing everyone in our business. Calling repeatedly. Same thing last year. Get control of your invoicing team, they are a total nuisance! And the AirCon still doesn’t work.

1 juin 2026
Avis spontané
Logo de Crystal Sigma

Réponse de Crystal Sigma

Dear Francis,

Thank you for bringing this to our attention, and please accept our sincere apologies. This is absolutely not the standard of service we aim to provide, and I completely understand your frustration.

Could you please provide your invoice number or customer account number? This will allow me to look up your account in our system, investigate this immediately with the teams involved, and get all of your concerns resolved for you as quickly as possible.

Best regards,
Crystal Sigma Limited

Noté 5 sur 5 étoiles

Very impressive service

I was hugely impressed with the service; from obtaining the quote to the final instal it was all completely painless and very quick. The installers on site were excellent, friendly and professional and extremely clean and tidy - we didn’t have to clean up after them at all. Overall very happy and would certainly recommend.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

They were fast and reliable

They were fast and reliable. I needed AC units installed asap and they were happy to help and do it in my timeline. They came recommended and they didn't fail to deliver.

9 août 2023
Noté 2 sur 5 étoiles

I have team outstanding service 10/10

I have team outstanding service 10/10
In the following manner
It was done within a strict time frame
2. The craftsman were very impressively efficient
3. They have done a tricky and neat installation which many other companies simply declined to undertake my work
4. My place was cleaned up with no mess at all
5. Last but not the least the price was very reasonable compared to alternative quotation
I will recommend the company to any potential customers
I have made this declaration out of goodwill in full honesty
All the best

Mohammed Furreedan

16 mars 2023
Noté 5 sur 5 étoiles

The on site engineers were fantastic

The on site engineers were fantastic. I was kept informed of progress through the job.
As a live business they were also understanding of how to work around the public.

20 février 2023
Noté 5 sur 5 étoiles

Great service

Great service, would use again. Helped the progress and get done on time

13 février 2023
Noté 5 sur 5 étoiles

A very professional team of fitters.

The fitters arrived on time and worked hard throughout the day, until they were fully satisfied that the unit was working as it should. They were very courteous and ensured that I was happy both with the siting of the unit and the operation of it. They worked very well as a team and afterwards left the room tidy and clean, as it was before. I can highly recommend this company.

13 février 2023
Noté 5 sur 5 étoiles

The best home improvement decision we have made

I'd like to thank the Crystal Sigma team for the efficiency and professionalism shown throughout the whole installation process. Considering our house was undergoing a full refurb at the time, the Crystal Sigma team have carried out install work extremely fast, left no mess behind, were quiet and considerate to our neighbours and were very pleasant to deal with. We kept postponing the idea of having air conditioning installed for a long time, as we never thought we'd need it for longer than a week a year, but since we have had it installed, it really has been a life changer. Even though the temperatures have dropped now, when the sun hits our windows, our house tends to get hot very quickly which we are now able to control with our air conditioning and the house no longer feels stuffy and hot.

I would recommend air conditoning to anyone who is still contemplating it as it really improves the quality of everyday life. I would only ever use Crystal Sigma to carry out the works as they are not only very reliable but efficient and professional, and nothing is ever too much trouble. Wish we'd found them sooner.

2 septembre 2022
Avis spontané

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