CTB Alarms limited Avis 

Gerard is friendly, professional and would definitely give him 5 stars! Great service!

I wouldn’t not recommend this company due to myself booking in to have my alarm system serviced to find engineer was happy to put my alarm system back together after finding once took front off it was all scorched and burnt the inside of alarm box was hot to touch, I informed the engineer that I wasn’t happy to have that as it was clearly a risk due to the heat and the marks I called the office and spoke to Katie who I found to be abrupt as they still charged me £185 for just removing fuse they still left alarm live hence why I didn’t choose to have alarm system replaced by this company as they were willing to put my family at risk leaving it.

Gez was absolutely lovely & professional installing and explaining how the alarm works including the app for it and setting everything up & Katie was lovely and very quick at getting back to me with reconsolidations as to what I would need installed too, 10/10 for these guys I would highly recommend

Very efficient, on time and very pleasant. Some help regarding the app
Thank you Gerard

Excellent service arriving on time. Gerard was so efficient and helpful. He explained how to use my mobile more efficiently and had patience making me feel capable. Well don Gerard done.

new control panel installed by Jake today,after 14 years of old panel, all set up and explained how to use, and demonstrated ,all now working perfectly.may i say Katie a brilliant liason in the office,after 14 years of dealing with c t b, alarms,all good !!

On time, polite, caring, explained everything very clearly and made positive recommendations. Thank you Goz

Received a good service from Gerard and further information regarding the alarm.

Jack set up app my new phone , quick service. Thanks all .

Will, Gerard and Jack came to replace our outdated alarm system, and I genuinely couldn’t have asked for a better experience. From the moment they arrived, they were professional, friendly, and incredibly thoughtful in their approach.

They took the time to really understand how our household works, noting that my partner and I use different entrances, and carefully considering how best to configure the system around that. They also made sure to factor in where our dogs are during the day and at night, so everything felt tailored specifically to our home and lifestyle rather than a one-size-fits-all setup.

The installation itself was quick and efficient, but what really stood out was how approachable and helpful they were throughout. They talked me through the app in detail and made sure I felt completely confident using it, even stepping in to hold my baby so I could focus, which was so kind and much appreciated. I would highly recommend them to anyone.

Thanks so much!

Will was friendly and efficient fitting our new alarm today. He explained everything to us and answered our questions. Excellent service with CTB Alarms as always.

Will, the engineer arrived promptly, diagnosed the fault and fixed it, whilst explaining it all , he was also very friendly and courteous.

Excellent service very pleased with work done attended on exact time booked. Very friendly polite engineer jack who was sent out to us .Thank you Katie for all your help and sorting our alarms problem. Definitely highly recommended 💐💕

I have been a customer of CTB Alarms for many years and I have always received a first class service . We had a new alarm system installed back in 2018 which has functioned without any problems since instillation . We have the system serviced annually and the engineers have always been courteous , friendly and efficient . They have also always been transparent when explaining the cost of the work carried out . Over the past two years Jack has been our engineer and he has been brilliant on both occasions : he is very friendly and polite and has carried out an excellent job each time that he has attended . I would thoroughly recommend CTB Alarms if you need a new house alarm or you need help with your existing system .

Jack is always courteous and professional- always offers excellent advice.
My cat loves him!

Jack installed my new alarm polite and friendly as always. Highly recommend CTB Alarms.

Great service, friendly engineers, very informative and very helpful. We would definitely recommend CTB 100%.

Jack connected us back on to Internet, bo problems.

Jack and Gez did our service all good lovely guys thank you very much

Had alarm service of Jack & Jes. All done quickly and smoothly.