Very bad experience with Custom EST.
Very bad experience with Custom EST.
I received the wrong item and customer service confirmed that the mistake was on their side and that I would receive a refund. However, after that the situation kept changing and the process was constantly delayed.
I have been dealing with this issue for over 4 months now. Despite multiple messages and requests for a return label, I either received no response or unclear instructions.
Eventually I had to involve Klarna to investigate the case.
Based on my experience, I would not recommend ordering from this webshop.








