Great shirts. I was a little nervous I missed the center point on the print but it looks great. My only small disappointment is that the small shirts are smaller than expected, but I know that for whe... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I made 2 different orders with a variety of different styles, sizes, and designs. Custom One was super easy to work with, made my order very quickly, and even delivered to my house for free after I ha... Voir plus
Me and my husband had this shirt made for a friend of ours who is turning 80 tomorrow. This is his saying. We got the shirt a little later than supposed to, but it was the PERFECT SHIRT. We LOVE it. I... Voir plus
You guys are wonderful to work with! Great experience, prompt and accurate printing and shipping, top-notch customer service. My first order was great and I needed to reorder. Contacted custom... Voir plus
L'entreprise a répondu
4,7
Excellent
84 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience.
Product was as described, easy to place the custom order, and delivered on time.
9 avril 2026
Avis spontané
Réponse de Custom 1
Hi Phyllis,
Thank you so much for the 5-star review!
We’re glad to hear you had a great experience and that your product arrived exactly as described. It’s great to know the custom ordering process was easy and that your shirts were delivered on time. Providing smooth, reliable custom t-shirt printing from start to finish is what we aim for at Custom One.
We truly appreciate your support and look forward to helping you again with your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
While I'm satisfied with the product I…
While I'm satisfied with the product I was a bit disappointed that the shirts shipped through the US Postal Service and our Airbnb where we were staying had no mail delivery service so it was a cluster trying to get the shirts in hand. In the end, I did receive them but it was after we came back home and the moment for total enjoyment had passed.
In the future I will pay much closer attention to delivery method.
23 mars 2026
Avis spontané
Réponse de Custom 1
Hi Dennis,
Thank you for your feedback and for the 4-star review—we’re glad to hear you were satisfied with the product itself.
We’re sorry to hear about the delivery challenge with USPS and your Airbnb location. We understand how important timing is, especially for trips or events, and we regret that the shirts didn’t arrive when you needed them most.
At Custom One, we focus on fast and reliable custom t-shirt printing and shipping, and we always recommend reviewing shipping options based on the delivery location. For future orders, our team is happy to help coordinate the best shipping method and timing to avoid situations like this.
We truly appreciate your understanding and hope to provide you with a smoother, perfectly timed experience next time.
— Jill Hanson
Production Lead, Custom One
Super Impressed With My New Tee
Just got my custom T‑shirt in and I’m honestly impressed. The quality is great, the fabric is super soft, and it arrived within just a few days. I haven’t washed it yet to see how it holds up, but first impression… they nailed it.
21 mars 2026
Avis spontané
Réponse de Custom 1
Hi Suchecki,
Thank you so much for the 5-star review!
We’re thrilled to hear you’re impressed with your new custom t-shirt. It’s great to know the quality, softness of the fabric, and fast delivery all met your expectations. First impressions matter, and we’re glad we nailed it for you!
When you’re ready to wash it, we recommend turning the shirt inside out, washing in cold water, and air drying to help maintain the print quality and fabric over time. Our custom t-shirt printing process is designed for durability and long-lasting results.
We truly appreciate your support and look forward to working with you again on your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
Quality and Timely!
The shirts were printed quickly and well! I ordered on a Monday and received them on Wednesday!! Great Job!!!
16 mars 2026
Avis spontané
Réponse de Custom 1
Hi Jennifer,
Thank you so much for the 5-star review!
We’re thrilled to hear that your shirts were printed quickly and arrived so fast—Monday to Wednesday is exactly the kind of fast turnaround custom t-shirt printing we strive for. It’s great to know you were happy with both the speed and print quality.
We truly appreciate your support and look forward to helping you again with your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
Unprecedented behavior: Company resorts to false accusations months later.
I am appalled that Custom One has chosen to reopen a case resolved on February 5th specifically to smear my name and paint an inaccurate picture. For a full context of how this dispute began, I encourage other customers to read my previous review for reference. I would have ignored their latest message and let it go, but I cannot let them smear my name. This company is a lot worse than I ever imagined; their behavior is truly unprecedented.
The claim in their recent reply that I called anyone a “scammer” is a complete fabrication. I have the entire email history of our professional correspondence, and at no point did I use that word or any unprofessional language. I have all the receipts to prove this if necessary. It is a serious lack of integrity for a Production Lead to publicly accuse a customer of verbal abuse to justify their team's initial refusal to honor their own return policy.
The reason I kept the 1-star review was because of how they chose to pursue this: first by gaslighting and ignoring my concerns, then by unsuccessfully flagging my review as "untruthful" to Trustpilot. Even the refund process was a struggle; they initially only sent half the agreed-upon amount, and I had to reach out again to correct their math. A partial refund for physical items does not account for the emotional stress, the time spent auditing their errors, or this latest attempt at character assassination. I would still not recommend them to anyone.
23 mars 2026
Avis spontané
Réponse de Custom 1
Hi Salseros,
Thank you for your extended feedback and for taking the time to share it with us regarding your resolved case.
Stay safe & healthy!
— Jill Hanson
Production Lead, Custom One
As always, the best
As always, the best. I don't want to always be gushing about these guys... but I gush. My dresser drawer is full of t-shirts they've made for me, and soon i'll have to start another drawer.
17 mars 2026
Avis spontané
Réponse de Custom 1
Hi Carroll,
Thank you so much for the amazing 5-star review!
We truly appreciate your continued support—it means a lot to hear that you keep coming back to Custom One. Knowing your drawer is full of our custom t-shirts (and might need another soon!) is the best kind of feedback we could ask for.
We’re grateful for your trust in our high-quality custom t-shirt printing and fast, reliable service. We’ll do our best to keep you stocked with shirts worth “gushing” about! 😊
— Jill Hanson
Production Lead, Custom One
Life Saver of a Company!!
When an Etsy seller absolutely screwed me over for my best friend’s bachelorette, this company was an absolute life saver to get shirts made and to me on time! It was extremely easy and stress free and wonderful shipping. Will be using again and again!!
1 août 2025
Avis spontané
Réponse de Custom 1
Hi Lindsey,
Thank you so much for the amazing 5-star review!
We’re so glad we could come through for you when it mattered most! Helping you get those shirts on time for your best friend’s bachelorette means a lot to us. Providing fast, reliable custom t-shirt printing—especially for time-sensitive events—is exactly what we strive for at Custom One.
It’s great to hear the process was easy, stress-free, and that shipping met your expectations. We truly appreciate your support and look forward to helping you again and again with your future custom apparel needs!
— Jill Hanson
Production Lead, Custom One
Exact execution of design
Exact execution of design, high-quality T-shirt, very timely service!
11 mars 2026
Avis spontané
Réponse de Custom 1
Hi George,
Thank you for the 5-star review!
We’re glad to hear your design was executed exactly as expected and that you were happy with the high-quality t-shirt and timely service. Precision and consistency are key in our custom t-shirt printing process, and it’s great to know we delivered on that for you.
We truly appreciate your support and look forward to working with you again on your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
Super fast & Looks Great
Super fast, products looked great, highly recommend!
27 février 2026
Avis spontané
Réponse de Custom 1
Hi Eloise,
Thank you for the 5-star review!
We’re happy to hear your order arrived super fast and that the products looked great. Providing high-quality custom t-shirt printing with quick turnaround times is exactly what we strive for at Custom One.
We truly appreciate your recommendation and look forward to helping you again with your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
Outstanding company
Fast service and high-quality products. I couldn't ask for more.
5 mars 2026
Avis spontané
Réponse de Custom 1
Hi Steve,
Thank you so much for the 5-star review!
We’re thrilled to hear you had a great experience with Custom One. Providing fast service and high-quality custom t-shirt printing is exactly what our team works hard to deliver on every order.
We truly appreciate your support and look forward to helping you again with your next custom apparel project!
— Jill Hanson
Production Lead, Custom One
Disappointment.
I submitted a custom shirt order through Custom One’s website using their design tool and provided the layout as requested. After placing the order, I was contacted multiple times asking for additional clarification about sizing and placement.
Despite responding quickly and providing detailed measurements for the design, the process became unnecessarily back-and-forth. Ultimately, they cancelled the order stating they “did not fully understand the requirements” and would not be able to meet my expectations.
They said a full refund was issued and should appear within 1–2 business days. While I appreciate that step, the overall experience was disappointing. I expected a smoother process from a company that specializes in custom printing, especially after submitting the design through their system initially.
4 mars 2026
Avis spontané
Réponse de Custom 1
Hi King Me Water,
Thank you for sharing your feedback. We’re sorry to hear that this experience felt frustrating, and we appreciate the opportunity to clarify what happened.
In some cases, when a custom design request includes very specific placement or sizing requirements, our production team may reach out to ensure every detail is clearly understood before printing. This extra step is intended to prevent errors and ensure the final custom t-shirt printing meets the customer’s expectations.
In this situation, when we determined that the requirements might not be fully clear or could lead to a result that did not match what you were expecting, the decision was made to cancel the order and issue a full refund rather than proceed with a print that might disappoint you. We always prefer to be transparent and cautious rather than produce a result that doesn’t meet the customer’s vision.
We truly appreciate your understanding and feedback. If you ever decide to try again, our team would be happy to assist with reviewing the design together to ensure everything is perfectly aligned before production begins.
— Jill Hanson
Production Lead, Custom One
Réponse de Custom 1
Hi Karriem,
Thank you for the 5-star review!
We’re thrilled to hear that you found the product exceptional. Delivering high-quality custom t-shirt printing and premium custom apparel is always our goal at Custom One.
We truly appreciate your support and look forward to working with you again on your next custom order!
— Jill Hanson
Production Lead, Custom One
It was easy to design and quick to ship.
20 février 2026
Avis spontané
Réponse de Custom 1
Hi Becky,
Thank you for the 5-star review!
We’re glad to hear that designing your shirt was easy and that your order shipped quickly. At Custom One, we focus on making custom t-shirt printing simple, fast, and reliable—from the online design process to final delivery.
We truly appreciate your support and look forward to helping you with your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
Excellent customer service
You guys are wonderful to work with! Great experience, prompt and accurate printing and shipping, top-notch customer service.
My first order was great and I needed to reorder. Contacted customer service who took me through step by step, making sure all was accurate. You put up with multiple questions, always answering quickly and helpfully.
My order was kindly shipped to 2 addresses and all were pleased with their shirts!
Highly recommend!!!
15 janvier 2026
Avis spontané
Réponse de Custom 1
Hi Kathy,
Thank you so much for the incredible 5-star review!
We’re truly grateful for your kind words. It’s wonderful to hear that both your first order and your reorder were smooth experiences. Providing excellent customer service, accurate production, and prompt custom t-shirt printing and shipping is exactly what we aim for at Custom One.
We’re especially glad our team could guide you step by step and answer all your questions quickly and clearly. Making sure every detail is accurate—especially when shipping to multiple addresses—is important to us.
Thank you for your recommendation and for trusting Custom One with your custom apparel needs. We look forward to working with you again!
— Jill Hanson
Production Lead, Custom One
Best T-shirt service I have worked with.
Amazing printing job and incredibly fast shipping. Will purchase from Custom One again!
5 février 2026
Avis spontané
Réponse de Custom 1
Hi Ken,
Thank you so much for the 5-star review!
We’re honored to hear that you consider Custom One the best t-shirt printing service you’ve worked with. It’s great to know you were impressed with the print quality and our incredibly fast shipping. Providing high-quality custom t-shirt printing with reliable turnaround times is exactly what we strive for on every order.
We truly appreciate your support and look forward to working with you again on your next custom apparel project!
— Jill Hanson
Production Lead, Custom One
Shirts arrived as promised
Shirts arrived as promised with good quality printing!
10 février 2026
Avis spontané
Réponse de Custom 1
Hi SR,
Thank you for the 5-star review!
We’re glad to hear your shirts arrived as promised and that you were happy with the quality of the printing. Delivering dependable turnaround times and high-quality custom t-shirt printing is a top priority for our team at Custom One.
We truly appreciate your support and look forward to helping you again with your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
The best!
The site is easy to use. In quickly designed 4 different custom shirts in minutes. Customer service was helpful and quickly responsive when I wanted to increase the shirt quantity. The shirts arrived in a couple days and were exactly as expected.
28 janvier 2026
Avis spontané
Réponse de Custom 1
Hi Shelly,
Thank you so much for the amazing 5-star review!
We’re thrilled to hear that you found our site easy to use and were able to design multiple custom shirts so quickly. It’s great to know our customer service team was helpful and responsive when you needed to update your order, and that your shirts arrived fast and exactly as expected. Providing easy customization, fast turnaround, and high-quality custom t-shirt printing is what Custom One is all about.
We truly appreciate your support and look forward to helping you again with your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
Fast turn around and GREAT shirts
Fast turn around and GREAT shirts! Will be reordering soon. Thanks for such a great first time experience!
Cheers!
24 janvier 2026
Avis spontané
Réponse de Custom 1
Hi Jamie,
Thank you so much for the 5-star review!
We’re thrilled to hear you had a great first-time experience with Custom One and that you were happy with both the fast turnaround and the quality of the shirts. Providing reliable, high-quality custom t-shirt printing with quick production times is exactly what we strive for.
We truly appreciate your support and look forward to working with you again very soon. Cheers!
— Jill Hanson
Production Lead, Custom One
Ordered a custom 2 sided T shirt and…
Ordered a custom 2 sided T shirt and downloaded my pics...
The added features where I could add to my pictures with words made it stand out even more...!!!
Definitely going to order more...!!!
19 janvier 2026
Avis spontané
Réponse de Custom 1
Hi Fubar,
Thank you so much for the 5-star review!
We’re glad to hear you had a great experience ordering a custom two-sided t-shirt and uploading your photos. It’s awesome to know the added design features—like combining images with text—helped your shirt stand out even more. Making custom t-shirt printing easy, creative, and high-quality is exactly what we aim for at Custom One.
We truly appreciate your support and look forward to creating more custom designs for you soon!
— Jill Hanson
Production Lead, Custom One
Delivered quickly and great quality for…
Delivered quickly and great quality for only needing a couple shirts!
23 janvier 2026
Avis spontané
Réponse de Custom 1
Hi Brad,
Thank you for the 5-star review!
We’re glad to hear you were happy with the fast delivery and great print quality, even for a small order. At Custom One, we’re proud to offer high-quality custom t-shirt printing with no minimums, so customers can order exactly what they need without compromise.
We appreciate your support and look forward to helping you again with your next custom apparel order!
— Jill Hanson
Production Lead, Custom One
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.