Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Custom Signs Makers believes that every business should have a sign that tells its story in a way that is both stylish and strong. We are a trustworthy custom sign maker who makes signs that are unique. We can make neon signs that are bright, storefront displays that catch the eye, or classy corporate branding. We use a mix of creativity, skill, and the latest technology to make sure your sign looks great and is a great way to market your business.
Etats-Unis
3,7
7 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This sign turned out even better than expected. It fits perfectly in our game room and really adds to the overall vibe.
Réponse : Customsignsmakers
Hi Maude! We are so thrilled to hear the sign exceeded your expectations. It sounds like it found the perfect home in your game room! Thanks for sharing the good vibes with us.
I LOVE IT!!
Seller did a WONDERFUL job, and kept in constant contact all the way through the process. I will buy from this seller again.
Réponse : Customsignsmakers
We LOVE that you love it, Ajantha! Thank you for your feedback regarding our communication. We look forward to seeing you back in the shop for your next project!
I bought this for my brother's music studio Christmas and he LOVED it.
Réponse : Customsignsmakers
Thank you so much for your wonderful review! We’re thrilled to hear that your brother loved the sign for his music studio.
The person was nice and responsive but it took a while like 13-15 days. The production is not in the United States it is in China. So put yourself really ahead of time. The color I asked is cream beige but it when it came it was a little lighter like almost white.
Réponse : Customsignsmakers
Dear RD, thank you for sharing your feedback. We sincerely apologize that the color of your sign wasn't exactly as expected and for the frustration regarding the lead time. While we strive for perfection, we clearly missed the mark on the 'cream beige' shade in this instance. We are continuously working to improve our shipping transparency and quality control. We would appreciate the chance to make this right please reach out to us directly so we can discuss a resolution for you.
This sign came out perfectly. It goes great in our game room.
Réponse : Customsignsmakers
Thank you for the wonderful feedback, Bart! We’re so glad you’re happy with the quality of your new sign. It sounds like a great addition to your game room. We appreciate your support!
Reason for 3 star review is due to the incompetence of their shipping department. They did not put correct shipping business address on label, and this inconvenienced us in receiving our order in time for grand opening. It took 2 weeks dealing with this company to correct there mistake and when I was told by them they called ups and fixed address come to find out they did not it is unacceptable. We finally received order but 2 weeks later after it was suppose to be delivered.
For this reason we will not be ordering from this company again.
Réponse : Customsignsmakers
Hi Michelle,
I’m really sorry this happened. You’re absolutely right to expect accurate shipping details, especially with a grand opening on the line. I understand how frustrating and stressful that must have been.
It shouldn’t have taken that long to fix, and we clearly fell short here. I’ll be reviewing this with our shipping team so this kind of mistake doesn’t happen again.
If you’re open to it, I’d really appreciate the chance to make this right for you. Please feel free to reach out to me directly, and I’ll personally handle it.
Thank you for your feedback, it truly helps us improve.
Indoor halo lit sign turned out great! The cords were too short to run up the ceiling, so we are replacing those, but the quality is clean.
Réponse : Customsignsmakers
Hi Mary,
Thank you so much for your kind words, I’m really glad to hear you’re happy with the sign and its quality.
I appreciate you pointing out the cord length as well. Since we’re working on multiple signs for you, I’ll make sure the next one comes with longer cords so everything fits perfectly without any hassle.
Thanks again for your feedback, it really helps.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
