Custom Truck One Source Avis 832

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Field Service Tech Tim Bloodgood came out on Friday afternoon to trouble shoot a problem that was on the truck since delivery. Though it was a Friday afternoon and he was 3 to 4 hours from home he too... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to thank your entire team Cade got back to me very quickly via email and followed up with info and a call setting up a viewing in Bakersfield ,after looking at those i proceeded to your o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tim Andrews the salesman is great. Look forward to purchasing more equipment from him and Custom Truck going forward-have been a long term customer for over 8 years. Union Grove is a great build sites... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This deal is still not complete, but if the preceding events are any indication this might be the smoothest no BS purchase I’ve ever done. That’s after 35 years of buying trucks and heavy equipment.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement

Écrit par l'entreprise

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.


Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

832 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Was very easy to order

Was very easy to order. People there are very cordial and have a very good knowledge of what they have!

1 mai 2025
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Réponse de Custom Truck One Source

We're happy to hear that ordering was easy for you, and our team's knowledge was helpful! Thank you for your positive feedback; we appreciate it.

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, fast delivery

15 avril 2025
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Réponse de Custom Truck One Source

We're happy to hear that ordering was easy and delivery was fast for you. Thank you for your positive feedback!

Noté 2 sur 5 étoiles

Not so much as something wrong

Not so much as something wrong, just no image to confirm item with on website. And shipping three decals worth 0.60 each for 26.00 is expensive & could have been under 10.00 via USPS Priority.

10 avril 2025
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Réponse de Custom Truck One Source

Chris, we appreciate you bringing this to our attention. We're sorry the website lacked an image and that the shipping cost was higher than expected. We'll review our website and shipping options.

Noté 5 sur 5 étoiles

Gary weiss and Cullen were unbelievable…

Gary weiss and Cullen were unbelievable to work with! The process was flawless and both extremely professional!!

12 mars 2025
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Réponse de Custom Truck One Source

Troy, we're happy to hear that your experience was flawless. We appreciate you mentioning the professionalism displayed. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Great Company once again!

After about a month of trying to buy a used quad axle CTOS ad popes up on my Facebook yes I’m old! It took Tommy Sims less had 1 hour to get the contract and truck secured! Dave and Gary in finance made it painless great terms and a great interest rate! This is my third truck from this company and every time they knock it out of the park!

12 mars 2025
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Réponse de Custom Truck One Source

We're glad you enjoyed your experience! It's great to hear the team made securing your third truck so quick and easy. We appreciate your continued business and thank you for sharing your positive feedback.

Noté 5 sur 5 étoiles

Great Help

After working through several different roll-off options Joseph work really hard with me to get exactly what the customer was looking for.

12 mars 2025
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Réponse de Custom Truck One Source

We're happy to hear that we could assist you in finding precisely what you needed. We appreciate your positive feedback and thank you for taking the time to share your experience!

Noté 5 sur 5 étoiles

Your guys are great easy to get and…

Your guys are great easy to get and fast response, 1st class

5 mars 2025
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Réponse de Custom Truck One Source

We're happy to hear that you had a great experience with our fast response times. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Working with Wayne Kenny and Gary Weiss…

Working with Wayne Kenny and Gary Weiss has been an incredible experience! They have been very responsive and helpful. We will be buying again.

4 mars 2025
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Réponse de Custom Truck One Source

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the responsiveness and helpfulness you received, and we look forward to assisting you again.

Noté 5 sur 5 étoiles

Great deal

Absolutely great Matt was quick to meet our needs . Made us feel comfortable with our deal.

28 février 2025
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Réponse de Custom Truck One Source

We're glad you enjoyed your experience and that the process was quick and comfortable. Thank you for sharing your positive feedback with us!

Noté 5 sur 5 étoiles

Landon Christly is customer specialist

Landon Christly is customer specialist. He does not pressure but does his best to do what we ask. Custom One Source gives us a great product for an affordable price. We do not have to wait 3-5 years for a new unit. Our orders are custom fit for our needs. We will continue to do business here while getting these results. Thank you Landon and Customer One Source.

27 février 2025
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Réponse de Custom Truck One Source

We're happy to hear that you are satisfied with our products and the service you received. It's great to know that our team could meet your needs with a custom solution and affordable pricing. We appreciate your continued business and value your feedback!

Noté 5 sur 5 étoiles

I would like to thank your entire team…

I would like to thank your entire team Cade got back to me very quickly via email and followed up with info and a call setting up a viewing in Bakersfield ,after looking at those i proceeded to your office at 4500 state and your manager Matthew Statler was (GAME ON) go look at everything we have Dan and we will find something for you .Mike Hefley rolled into assist on specifics and serial numbers and pricing .And im wiring you guys sum (DOUGH) . Awesome job .Thanks for everything Dan Johnston

26 février 2025
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Réponse de Custom Truck One Source

We're happy to hear that you had such a positive experience. It's great to know that our team provided you with excellent support and found the perfect solution for your needs. Thank you for your awesome feedback!

Noté 5 sur 5 étoiles

Excellent

Excellent, very smooth!

20 février 2025
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Réponse de Custom Truck One Source

Pedro, thanks for the feedback!

Noté 5 sur 5 étoiles

John Dean. On it!

John was very informative and to the point. He was easy to talk to and had an understanding of what I needed.

20 février 2025
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Réponse de Custom Truck One Source

Michael, thanks for the feedback. John is great to work with and I'm glad you agree. Don't hesitate to reach out if you need anything.

JC

Noté 5 sur 5 étoiles

This is the first time I was working…

This is the first time I was working with Custom Truck One Source. I am pretty satisfied with the service level.

14 février 2025
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Réponse de Custom Truck One Source

Hayk, thanks for the feedback. I'm glad you've had a positive experience. Do not hesitate to reach out if you need anything.

JC

Noté 1 sur 5 étoiles

The parts were ordered at an acceptable…

The parts were ordered at an acceptable time and were not shipped out same day, even though I paid for next day air. Then the part didn't show up for two days.

The only help provided was the person who took my phone call and was willing to knock a few dollars of the freight charge for us. Regardless, the part was for work we had done for a customer that was in dire need of that seal kit, and he was losing money while we had his machine tore apart with no parts. After waiting two days we then proceeded to get the wrong seal kit(s). This in turn had potentially really hurt a local business and we now will be more diligent if we order from you again and to follow up until we get results.

I can only say that the order takers are okay, the filling and shipping side could use some work.

10 février 2025
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Réponse de Custom Truck One Source

Sam, I'm sorry you had a negative experience and I want to learn more. Will you please email info@customtruck.com with details (if you know who you talked to, that could be helpful). We want to make sure the issue has been addressed. Thank you.

Noté 5 sur 5 étoiles

The Lynchburg VA group are great to…

The Lynchburg VA group are great to work with, Angie is very friendly, helpful and efficient. Tim Bloodgood is an excellent field service technician that has always been able to get our equipment back up and running quickly.

10 février 2025
Avis spontané
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Réponse de Custom Truck One Source

Lane, thanks for the feedback! I'm thrilled you had a positive experience working with us and look forward to continuing our partnership. Reach out if you need anything.

JC

Noté 5 sur 5 étoiles

Billy

Billy, Gary, and Tony all are very respectful and professional people. Give these guys a beer.

10 février 2025
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Réponse de Custom Truck One Source

Cheers, Hayden! Thanks for the feedback.

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