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Cyber Help Tech Solutions Avis 

1 106
•
TrustScore 5 sur 5

4,9

Consultant en informatique
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Sophia, I am very happy to report that you have provided me with the absolute best service I ever had on line. You are not only extremely knowledgeable about electronic equipment (computers, printers... Voir plus

Noté 5 sur 5 étoiles

Sophia was incredibly helpful, like having my own maid or hairdresser or valet. So friendly and sweet to explain everything so easily understood. I would like her to come live with me to keep me st... Voir plus

Noté 5 sur 5 étoiles

Sophia Did a great job helping get my new HP printer installed and running. She was able to clean up my computer which was probably more important than installing the printer. Thank her for keeping me... Voir plus

Noté 5 sur 5 étoiles

Sophia was very professional, through, and helped me solve problems that might have resulted in a severely damaged computer. I am very thankful for her expertise and knowledge. She was also very p... Voir plus

À propos de l'entreprise

  1. Consultant en informatique

Écrit par l'entreprise

24/7 experts available in the need of repair! We offer services ranging from computer clean-up, optimization, spyware removal, device setup, and virus protection, to software repair and help desk services. Whatever the issue is, we’ll have it fixed in no time. Customer satisfaction-Key to a successful business. We work 24/7 to provide you with quick and quality service in the hour of need.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 106)

1 avis reçu au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

WHAT LIFETIME?

ON
6/15/25 THEY SOLD IT TO ME FOR $560
7/16/25 THEY RESOLD IT TO MY MOTHER AGAIN FOR $560
1/27/25 THEY SOLD IT TO HER AGAIN THIS TIME FOR $799.99

I THOUGHT IT WAS SUPOSE TO BE FOR LIFE.
WHAT ARE YOU GONNA TRY TO SELL IT TO HER AGAIN LATER THIS YEAR OR NEXT

16 juin 2025
Avis spontané
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Réponse de Cyber Help Tech Solutions

We are extremely disappointed to see this review because it leaves out critical facts and creates a misleading impression of our company.

The service dated 06/15/2025 was fully completed. You received technical support and the issues were resolved. After the work was delivered, the charge was disputed with the card company and the funds were reversed through a chargeback. This resulted in a direct financial loss to our business despite the service being successfully provided.

Despite disputing that completed service, you later contacted us again requesting additional assistance. We agreed to help in good faith.

On 01/27/2026, we assisted with an Operating System upgrade and provided the requested support. Once again, after the service was completed, the transaction was disputed and refunded.

When a customer receives professional technical services — services that require time, labor, expertise, and remote technician allocation — and then reverses payment through disputes, it causes real financial harm. For a service-based company, this is not just a “billing issue.” It means our technicians worked without compensation.

We operate with transparency and maintain detailed service records for every session. We do not resell services multiple times, and each transaction referenced was tied to a specific support request initiated by the customer if not covered in original contact.

It is simply not ethical to repeatedly receive completed services and then recover the funds through chargebacks. This pattern creates unnecessary losses and misrepresents the reality of the situation.

We stand by our work, our documentation, and our integrity. We will always support customers who engage with us fairly and in good faith.

Noté 5 sur 5 étoiles

Sophia & Paul

Sophia & Paul - They did the most to take care of my problem. and they were very Polite & helpful.!

22 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Sophia

Sophia
Experience with both Sophia and Bruce was excellent. They were patient and answered all my questions. My issues were resolved.

21 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Called in to have printer set up and…

Called in to have printer set up and Jennifer helped me do much more. She taught me so much about computers because I needed to know. Her help was outstanding, and she was gracious and kind. I would always want someone like her helping me.

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Sophia & Paul

Sophia & Paul
Were very helpful and soothing to my soul during the set up of my mom's computer. I recommend anyone that's technically challenged to contact them.

9 juillet 2024
Avis spontané

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