Cycle Exchange Avis 

1 975
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Me and my wife purchased a bike. Both bikes were in excellent condition. Staff are accommodating as well. I also went there to have my bike checked, mechanics were good. They just attended to my conce... Voir plus

Noté 5 sur 5 étoiles

Accidentally came across this company, and I’m so glad I did. I’d been looking for a gravel bike for a while but didn’t want to spend thousands. I bought a second hand bike that looks brand new for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was after an electric gravel bike and after much searching and deliberation decided the best and most economical option for me was to buy second hand. Cycle exchange offered by far the best options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have purchased 2 bikes with Cycle Exchange. They are really good and efficient to work with. Good service. I will be coming back to purchase another bike soon.

À propos de l'entreprise

  1. Magasin d'articles de sports

Écrit par l'entreprise

Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 975)

256 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 star service …

All the staff that I spoke to were very polite and helpful. My questions were answered in a very quick time by email giving you confidence that you were not being misled

30 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

HI Terry, appreciate you taking the time to review 😊Hope the F12 is going well and you're enjoying.

Noté 5 sur 5 étoiles

Top quality delivery service

Top quality delivery service.
Great information and advice from the gent who delivered it

30 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Leon, appreciate the lovely feedback, will pass on to our delivery team. Hope you enjoy the Bianchi. 👍

Noté 5 sur 5 étoiles

Fantastic staff all of whom have a deep…

Fantastic staff all of whom have a deep love and knowledge of all things BIKE.

28 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Adam, great to have you back with us 👍 and hope you enjoy the S-Works build we did for you. All the best

Noté 5 sur 5 étoiles

very good service

very good service, follow up and admin

27 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Stephan, hope you've managed to get the Factor built and on the gravel 😊 Enjoy

Noté 5 sur 5 étoiles

New Pinarello

Bike exactly as described. Brilliantly packaged and super fast delivery. Customer service excellent too - all queries answered promptly. Would definitely use again.

23 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Kevin, hope you've managed to get out on the F7 and take it through it's paces. Appreciate you taking the time to feedback. All the best. 🙏

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish. Well structured website with clear and relevant info related to the frame I purchased plus the option to speak direct with one of the team.

26 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Chris, thanks for the lovely feedback, much appreciated. Hope you're enjoying the Curve Belgie. 🙏

Noté 5 sur 5 étoiles

This is the 3rd bike I buy from Cycle…

This is the 3rd bike I buy from Cycle Exchange. Great experience. Good advice on what’s right for me, no sales push.

11 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Telmo, great to have you back 😍 and hope you're having lots of fun on the Enve. All the best.

Noté 5 sur 5 étoiles

Saw a bike that I had been looking at…

Saw a bike that I had been looking at for a few months! Called Cycle Exchange and all of the advisors were very helpful and professional. Helped me make my mind up and I am now the proud of owner of said bike. Excellent job 👍👍

9 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Mark, great to hear and hope you're enjoying the Wilier. Thanks for taking the time to review. 😊

Noté 5 sur 5 étoiles

This is the first time we have dealt…

This is the first time we have dealt with them and from the outset to completion the journey was absolutely amazing. Have no hesitation in recommending this company to anyone. So professional. Martin at South Downs Bikes

29 janvier 2026
Avis spontané
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Martin, great to have South Downs Bikes join our partners store network. Look forward to working with you in the future. Wish you a successful 2026. All the best.

Noté 5 sur 5 étoiles

Great value

Great value, great bike.

22 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

HI David, thanks for the review, hope you enjoy the Diverge 😊

Noté 5 sur 5 étoiles

nice... very nice bike

excellent thanks.... looks even better than the photo's and very nice set-up have put the basics on but waiting for the roads to dry out before giving it a spin, my giant content sl is 2kg heavier but really enjoy riding that one so guessing this one will be awesome...good communication with couriers and your team thank you ...also what a bargain :) very pleased with the quality and the price

21 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Martin, delighted to here the bike exceeded expectations and the process was nice and smooth. Appreciate you taking the time to review and hope you enjoy TCR 👍

Noté 5 sur 5 étoiles

Sales people

Definitely the sales people made my experience great. They knew a lot about the products they sell and were very kind and patient with me. They offered me to do test drives and guided me through my decision.

18 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Carla, that's lovely to hear, thanks for taking the time to review 😊. Hope you're finding the Argon 18 super speedy 😜

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Very friendly. And a good price for an excellent bike.

17 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Chris, I believe the Soloist is tucked up waiting for summer so roll on the sunshine 😎 Enjoy

Noté 5 sur 5 étoiles

Excellent

Excellent, efficient and friendly service. I got a great bike, as advertised, at a good price. Would recommend.

2 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Harry, hope you're having lots of fun on the Diverge and thanks for the great review, much appreciated 👍

Noté 5 sur 5 étoiles

My Cycle Exchange experience was great…

My Cycle Exchange experience was great - it was straightforward - Cycle Exchange explained everything clearly and they arranged collection and delivery with ease. Dealing with Cycle Exchange was a great experience and I would recommend anyone to Cycle Exchange.

15 janvier 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Ray, hope the ERE wheels are now on the bike and you're enjoying. Thanks for the lovely review, much appreciated 🙏

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus