Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Took out a plan to cover my bike from theft on the commute to work, ended up having a disaster in the Peaks causing accidental damage to carbon frame and other issues and fired a claim across expectin... Voir plus
L'entreprise a répondu
Your website says you insure emtb’s as long as the motor is rated 250 watt or lower and the top speed is limited to 15.5 mph. My bike fits these criteria but when I first contacted you your operat... Voir plus
L'entreprise a répondu
The main reason it was a good experience was the operative that took my call. I believe his name was Pete. Pete was very patient, polite and professional. Excellent customer care credit to you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more. We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge. At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Coordonnées de contact
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Royaume-Uni
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
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4,5
Excellent
4 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Clear and easy to deal with very happy…
Clear and easy to deal with very happy with the service and price.
21 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Paid out in record time, great service
Took out a plan to cover my bike from theft on the commute to work, ended up having a disaster in the Peaks causing accidental damage to carbon frame and other issues and fired a claim across expecting it to be rejected. To my surprise they accepted the claim and paid out within 2 weeks which exceeded my expectations! All phone calls have been pleasant and for the price I paid I will definitely be renewing.
21 avril 2026
Avis spontané
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick Insurance
Easy to use website and layout of information user friendly. Happy with cover and pricing. Good service.
18 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
excellent service at a great price
excellent service at a great price, website easy to navigate and understand, a wide range of additions.
18 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very simple to do
17 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy application process and an…
Easy application process and an excellent price to insure my bike.
19 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
It’s become expensive
18 avril 2026
Réponse : Cycleplan
Hello Alison, thank you for taking the time to leave us a review.
I’m sorry to hear that you feel this way. We understand that our pricing may not suit everyone, but we always encourage customers to contact us if they have any concerns so we can discuss the situation further and see if there’s anything we can do to help.
If you would like to discuss this or anything else further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new so we can discuss your renewal quote with you.
Kind Regards,
The Cycleplan Team
A personal opinion
I felt it was over complicated and the continual "reminders" until I took the policy out were intrusive.
17 avril 2026
Réponse : Cycleplan
Hello Rhett, thank you for taking the time to leave us a review.
I’m really sorry to hear that you’re unhappy with your experience, this isn’t how we want our customers to feel when insuring with us.
So we can look into this further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you!
Kind regards,
The Cycleplan Team
so easy to deal with
18 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy website
Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as well as theft or damage to bike etc.
18 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to use web page
Easy to use web page. Very competitive pricing. Good cover. What more is there to say.
15 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to deal with.
15 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I try to do on line but the app keeped…
I try to do on line but the app keeped cutting me off ,so had to ring the company to set up in end
15 avril 2026
Réponse : Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
⭐️⭐️⭐️⭐️
Very easy to make a claim but needs more option on the survey about what happened/needs to be more specific
The price of the insurance is at a good price, not too cheap where the money I pay doesn’t claim my needs and the service is really good.
14 avril 2026
Réponse : Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Easy website to navigate thanks
14 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I loved that I was able to purchase…
I loved that I was able to purchase Public Liability insurance separately and so easily.
14 avril 2026
Réponse : Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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