Cyrus Rugs Australia Avis 

514
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks Kelly @ the Tingalpa store. You were very helpful and had great insight and with that we are very happy with our rug purchase. Definitely be back when we're ready for our next rug buy.

Noté 5 sur 5 étoiles

Darin at Cyrus rugs Bundaberg made shopping a great experience. No pressure, good advice and extremely helpful every step of the way. The rugs were of excellent quality and a great price. Highly re... Voir plus

Noté 5 sur 5 étoiles

We purchased a Persian rug today from your store and were attended by Thomas. Having lived in the Middle East & Nepal, we are familiar with loom (hand) made carpets. Thomas was most helpful & p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have been complaining that I can’t get the rug I bought to lay flat. I was told by Tanya that Michael is the person I need to speak to but he was away sick. He never got back to me so I rang again... Voir plus

À propos de l'entreprise

  1. Magasin de tapis
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin de design et de décor intérieur

Écrit par l'entreprise

Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

514 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(514)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thanks Kelly @ the Tingalpa store.

Thanks Kelly @ the Tingalpa store.
You were very helpful and had great insight and with that we are very happy with our rug purchase. Definitely be back when we're ready for our next rug buy.

14 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Very disappointing!

I have been complaining that I can’t get the rug I bought to lay flat. I was told by Tanya that Michael is the person I need to speak to but he was away sick. He never got back to me so I rang again got his mobile number and still no answer. It is a 3m x 4m rug that is too thin, was rolled too tight and off centre. The other two small rugs are ok because they are small.

10 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

If you are looking for a floor rug or…

If you are looking for a floor rug or mat, go and see Josh at Cyrus Rugs Cairns. Josh was so helpful in showing what they have available & very knowledgable about their products. He will even carry your purchase to your car too. I give Josh 5 stars 😊

5 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Darin at Cyrus rugs Bundaberg made…

Darin at Cyrus rugs Bundaberg made shopping a great experience. No pressure, good advice and extremely helpful every step of the way. The rugs were of excellent quality and a great price. Highly recommended!

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Browns Plains Cyrus Rigs shop is good…

Browns Plains Cyrus Rigs shop is good but Tamika is excellent.
She helped me pick out the rug and helped me with the size which I was unsure about. I went few times in the store to check if my rug is still there, every time she took time with me.
When I was ready to purchase it, my rug was sold and Tamika made it happen for me calling different stores and delivering at her store.
Thank you very much Tamika, excellent customer service.
Luciana

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The Cairns store provides very…professional service, helpful advice

The Cairns store provides very professional service for our novices who want to buy a rug we used. The people are friendly and helpful and they know what suits us.
There is a lot of variety of rugs and we love these collections.
I would strongly reccomend people to go to this rug shop because there is no better one in Cairns

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The "Perfect " choice found for us!

For service and attention regarding what rugs we were interested in, could not be faulted. Chris took the time to listen, are rare thing in business today. We took photos of our art in with us,so he had a better idea of colours etc. I wanted my husband to see the rugs, so went back a week later, Chris had found the " perfect one" but waited while I showed my hubby the others.. Then , voila, he showed us his choice based on our discussions and photos, PERFECT. Thank you Chris , Hervey Bay

30 juillet 2026
Avis spontané
Noté 3 sur 5 étoiles

When it finally arrived I loved it.

I’m 100% happy with the rug and the salesperson was absolutely amazing — friendly, knowledgeable and a pleasure to deal with.

Unfortunately, my experience with Cyrus Rugs’ processes and procedures surrounding the order and logistics was a complete disappointment. It’s frustrating when the product and salesperson are excellent, but the overall customer experience is let down by the company’s systems and processes.

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Many thanks

The gentleman who served us was very helpful, and quite happily exchanged my first carpet as it didn’t suit…many thanks for that. We love our one we have now.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Found the perfect rug at Cyrus Rugs Hervey Bay

I went to Cyrus Rugs in Hervey Bay as needed a good quality rug for the loungeroom. Was met by a really helpful person who showed me different types of rugs. Found the perfect rug at a really good price. Really great customer service.

17 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Very helpful and knowledgable re products

Great helpful customer service.
Knowledgeable about product.
Huge range available. Easy parking.
Would highly recommend. I had previously purchased a very large rug and they shipped it to our city in a timely manner.

6 mars 2026
Avis spontané

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