Replaced a pair of faulty earrings immediately with no fuss, even after a few months of wear. Great company that sell good quality items. I have paid hundreds elsewhere for the same quality. I won’t b... Voir plus
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I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Voir plus
I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Voir plus
L'entreprise a répondu
The costumer service is 10/10. My personalized necklace broke 5 months after receiving it so I no longer could wear it. I emailed the costumer service with what I should do/ask a jeweler to fix is... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Effortless, everyday jewellery with meaning.
Coordonnées de contact
1st Floor - 54 Hatton Garden, EC1N 8HN, London, Royaume-Uni
- 02074047460
- info@daisyjewellery.com
- daisyjewellery.com
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A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Daisy Jewellery. Amazing products and amazing customer experience.
We have always loved using Daisy Jewellery for purchases for our girls. This time, I bought a couple of bracelets for my wife’s birthday, and one came with the clasp not working as well as it should. I sent a picture and asked for advice, and the Daisy team immediately responded and sent me a replacement. The team are so customer focused, which is rare these days. Thank you team Daisy!!

Réponse de Daisy London
Fab customer service when needed and…
Fab customer service when needed and beautiful pieces.

Réponse de Daisy London
Daisy London are amazing
Daisy London are amazing, their customer service is phenomenal in terms of time for reply and how quickly things get sorted - feels rare!
The products themselves are absolutely beautiful too!

Réponse de Daisy London
Exceptional customer service
I had to contact Daisy recently about a previous purchase and the customer service that I received from George was absolutely amazing. I can honestly say that I have never before experienced such incredible service. Emails were answered quickly and George really went out of his way to help me which went way beyond my expectations. I would recommend Daisy without hesitation and look forward to making my next purchase.

Réponse de Daisy London
If I could give 10 stars I would!
If I could give 10 stars I would!
Purchased a necklace from Daisy with ‘1975’ on for a special birthday and I cannot tell you how happy I am
It’s absolutely lovely
The birthday girl is going to be over the moon!
Had a few questions and queries and George at Daisy was so helpful and answered my emails very promptly.
A company is only as good as its customer service and that’s why I would of given 10 stars 🌟
George is an absolute asset to the company. Thanks so much for all your much appreciated help George!!
Would 100% buy from this company again and would highly recommend

Réponse de Daisy London
Amazing customer service
Amazing customer service. I ordered a ring that wasn’t the right size and George from the customer service team, was most helpful on the phone, explaining the full process for return/swap. I then sent and email and heard back the same day. I had a new ring within four days. Jewellery is very pretty and has lovely styles.

Réponse de Daisy London
Daisy are a dream!
I am a long time customer of Daisy and love their jewellery not only that their customer service is outstanding. So friendly and helpful, on the (rare) occasions I’ve had any issues they have resolved the issue quickly. Absolutely faultless customer service - if only all companies had customer service like this. George in particular has been a star!

Réponse de Daisy London
The boxes are just beautiful
The boxes are just beautiful. Please make the blue one again.

Réponse de Daisy London

Réponse de Daisy London
Amazing customer service!
Amazing customer service!! I had an issue with an earring that kept dropping off, but George was super helpful and reassuring with trying to get a replacement for me. I would definitely purchase from Daisy again.

Réponse de Daisy London
Lovely jewelry and great customer…
Lovely jewelry and great customer service! Especially George!! He sorted all my issues and was so polite. Would definitely recommend!!

Réponse de Daisy London
Fabulous Customer Service
I so wish there were more companies like Daisy Jewellery around.
The customer service I received from George was fantastic & the jewellery I bought as a gift, was loved.
I will definitely be buying from them again

Réponse de Daisy London
Lost Daisy earring
Hi, the customer service offered by Daisy was exemplary. The representative was so polite, professional and friendly. I couldn’t have asked for more. They tried their very best to accommodate me, they went over and beyond my expectations. Thank you Daisy. Love your products too of course. All the best, Gemma

Réponse de Daisy London
Quality Jewellery & Customer Care
It's not often these days you have to ask where to leave feedback. I'm often bombarded to review mediocre service, however, on this occasion, I didn't receive any prompts, but was so happy with the quality of customer service that I asked how I could share my experience. Not only do Daisy sell lovely jewellery, but their customer service are so efficient and helpful, it really adds to the experience. George responded to, and resolved my issue (after accidentally ordering the wrong product!) quickly and efficiently. I 100% recommend, and will purchase again from Daisy Jewellery. Thank you!

Réponse de Daisy London
Apart from their great quality…
Apart from their great quality jewellery, their customer service is prompt & first class. I did not realise I had pressed order on a necklace I was looking at and the order went through. I emailed Daisy and explained how I genuinely pressed order by mistake. They immediately cancelled it and I got a full refund. Great customer experience, thank you.

Réponse de Daisy London
Great customer service
I was very impressed with the customer service after I had mistakenly sent my order to an old address. George responded to my email and quickly rectified the situation. Thank you!

Réponse de Daisy London
Wonderful customer service
Wonderful customer service, a quick response and resolved my query with clear instructions. Would recommend!

Réponse de Daisy London
Quality jewellery and outstanding customer support
I have purchased several items from Daisy London now and have always been impressed with the quality of the items. However for me, where this brand really excels and places itself above competitors is in its customer service and support which is truly outstanding and goes a very long way in fostering ongoing loyalty to this brand. Thank you!

Réponse de Daisy London
My favourite jewellery brand
Not only is their jewellery beautiful and amazing quality, their customer service is fantastic too! I recommend this brand to all my friends and always get compliments when I wear their pieces.

Réponse de Daisy London
Customer service was amazing
Customer service was amazing! George was so understanding and helpful. I have always loved this brand and their jewellery but I have even more appreciation now after the excellent service I received.

Réponse de Daisy London
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