Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I admit I've not had any of the Mexican chocolate that I bought for health reasons. However, my experience to date with the company has been FANTASTIC. GREAT support and customer service!!! I wil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love dark chocolate and having tasted darkroom chocolate at an independent retailer, decided to order a few packs directly from the manufacturer. The chocolate arrived quickly and was well packaged... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Placing the order was very easy, and delivery by Royal Mail was fast and as anticipated from the emails to me. The product, 100% Philippines, is absolutely superb and the best 100% chocolate that I h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing chocolate that is so simple yet the distinctive flavours of the different regions really stand out. I was really surprised at just how different they are and love that there are basically two... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisan chocolatier
  2. Café servant des chocolats chauds
  3. Usine de chocolat
  4. Chocolatier

Écrit par l'entreprise

We're a couple of ex-bakers who now make the purest dark chocolate from just organic cacao & sugar. We put our hearts and souls into making delicious things and smashing it on service. But ... if we've dropped the ball in any way, please get in touch to give us a chance to make it right first, before leaving a review. (We're not perfect, but it doesn't stop us trying to be...). Love, Mike & Nat xxx


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

507 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely chocolate and great service

Lovely dark chocolate, especially the 100% bars. The artwork is a nice touch. Great service and would highly recommend.

9 février 2026
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Réponse : Darkroom Chocolate

Thanks Matt! Appreciate the order and we're extra pleased you're feeling the 100% (it was a bit of a saga getting that one nailed). Thanks for the lovely pat on the back, it means a lot, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Excellent chocolate and excellent…

Excellent chocolate and excellent customer service too .

28 janvier 2026
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Réponse : Darkroom Chocolate

Thanks Dale! Really glad you're happy with your chocolate and thanks for taking the time to drop us the review, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Simply the best pure chocloate money…

Simply the best pure chocolate money can buy

26 janvier 2026
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Réponse : Darkroom Chocolate

After another 5am alarm call to keep this show on the road...you've just made two very weary chocolate makers very happy Cathy! It's super rewarding when people appreciate what we're trying to do here, so thanks for the pat on the back, it means a lot 🙏🙏 love Mike and Nat xx 😍

Noté 5 sur 5 étoiles

This is my absolute favourite…

This is my absolute favourite chocolate, so delicious!
And the service is excellent, arrived quickly and in perfect condition.
I have already been back for more.
Thanks very much!

16 janvier 2026
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Réponse : Darkroom Chocolate

Thanks Sarah!! Really appreciate the orders and your lovely review🙏🙏 Keep an eye out for some new origins soon-ish! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Great chocolate, great service

I bought hot chocolate and some chocolate bars from Darkroom, and this is seriously good quality stuff! Can highly recommend, the tasting notes they suggest are pretty accurate descriptions if you want guidance on what to choose (tbh I usually get a selection of as many as I can).
I also want to mention how hard Natalie worked to track down a lost parcel when the delivery company went rogue, above and beyond service.

6 janvier 2026
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Réponse : Darkroom Chocolate

Thanks so much Feodora!! Glad the rogue parcel calamity hasn't quelled the chocolate joy! (Mike here writing this - and I can tell you Natalie went full psycho on DHL at the time - even I was a little scared 😳 😂 She REALLY doesn't like parcels going missing!) Thanks so much for the review, it means a lot - so glad the chocolate and hot chocolate was worth the wait! Love Mike and Nat xx ❤️😍

Noté 5 sur 5 étoiles

10/10 chocolate

A truly refined chocolate-tasting experience. I purchased all of their 70% and 80% bars and enjoy a small piece with my coffee from time to time. Each new bar feels like a journey through flavours, remarkably well-balanced and genuinely memorable. What I especially appreciate is their transparent commitment to fair trade with no empty slogans, just honest craftsmanship and integrity.

5 janvier 2026
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Réponse : Darkroom Chocolate

Thanks Eugen! 🙏 Sounds like your totally get what we're all about - so glad you're enjoying your bars! (A few squares at a time - that's will power!). Appreciate you taking the time to drop us the review, Cheers, Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Still my favourite dark chocolate

Still my favourite dark chocolate. With only two ingredients, how does it taste so good? I can’t wait to try the new 70% bars.

5 janvier 2026
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Réponse : Darkroom Chocolate

Thanks Sue!! It's all about the cacao! Even more new origins on their way....! Big thanks for the lovely review, love Mike and Nat xx ❤️😍

Noté 5 sur 5 étoiles

Darkroom Chocolate delivers rich

Darkroom Chocolate delivers rich, beautiful crafted chocolates with flavors that feel carefully balanced. The packaging was elegant, and everything arrived in perfect condition. It's a great choice for treating yourself or gifting something truly special.

30 décembre 2025
Avis spontané
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Réponse : Darkroom Chocolate

Thanks Isabella, glad you enjoyed your chocolate! Thanks for the review! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

I love this business!

I love this business, the products are fantastic and the couple that run it are always friendly no matter how busy they are. They went above and beyond too, delivering my order by hand on the day I made it. I live locally and had offered to come in and pick it up. Natalie delivered to my door. You have to try their giant cookies I am addicted!

4 décembre 2025
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Réponse : Darkroom Chocolate

What a lovely review Gabriella! It's lovely to know the effort is appreciated. Big thanks for the order and for your kind words on our cafe cookies! Love Mike and Natalie xx 😍🙏

Noté 5 sur 5 étoiles

Darkroom - Its a yes from me!

Great product, great communication, great packaging, great people - well worth a visit for cookies as well!

1 décembre 2025
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Réponse : Darkroom Chocolate

Nice one Mark, thanks!! We really appreciate the support, Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Unique excellent chocolate

Good range of excellent chocolate I haven't seen elsewhere. Prompt, friendly service.

1 décembre 2025
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Réponse : Darkroom Chocolate

Thanks Wilf! Glad you're enjoying our approach to chocolate! Appreciate the lovely review too, it's great to get the pat on the back! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Darkroom Chocolate delivers rich

Darkroom Chocolate delivers rich, smooth, high-quality chocolate with beautiful packaging and fast delivery. and fast delivery. Perfect for gifting or personal treats. Highly recommended.

22 novembre 2025
Avis spontané
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Réponse : Darkroom Chocolate

Thanks Hoang! Glad everything arrived safely and you are enjoying your chocolate! Thanks for taking the time to drop us the review, we really appreciate it, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Delicious new bars

Delicious new bars, and very good quality tote bag

27 novembre 2025
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Réponse : Darkroom Chocolate

Thanks Gabe! Glad you like the new origins (more exciting new ones coming in 2026!) and the new totes. Big thanks again for all your support this year love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

A very happy birthday girl!

Bought as a gift for a friend who adores your chocolate, it’s her favourite (and she’s very particular about chocolate!)

24 novembre 2025
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Réponse : Darkroom Chocolate

Thanks Jenny! Your friend has the best taste 😉 Big thanks for the order, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Amazing chocolate...

Very quick service
Lovely chocolate

24 novembre 2025
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Réponse : Darkroom Chocolate

Says it all Alison! thank you for the order, and the review! Love Mike and Nat xx 😍😍

Noté 5 sur 5 étoiles

Big fan

Big fan! I've been looking for good quality flakes for ages and have finally found the taste I like. Love that they're a small, local business. I've been telling all the other hot chocolate lovers in my family about them. And the bat logo is a big bonus for me too!

17 novembre 2025
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Réponse : Darkroom Chocolate

Thanks for finding us Charlotte! (And for spreading the word to your family too). Appreciate the lovely review, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Another amazing delivery from Darkroom

Another amazing delivery from Darkroom. My order came quickly with a personalised message on the order note, it's these little touches that make me feel that Darkroom know me as a customer. As ever the chocolate is outstanding, I always recommend it to people. Thank you!

17 novembre 2025
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Réponse : Darkroom Chocolate

Ah what a lovely review to read after the long day we've had!! Glad you're enjoying what we're doing and huge thanks for helping to spread the word 🙏 love Mike and Nat xx 😍🙏

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