Data Clinic Avis 

I had a massive issue with an iPhone 11 that crashed on me suddenly, there was no way of getting it to load up, no discoverable iCloud backup and I’d tried everything. I was absolutely heartbroken as i was told by apple I’d lost everything: over a years worth of course work that was due in, in only 2 weeks, prom photos, holiday photos and so much more. Or so I thought.
My phone was collected by the data clinic from my house on the Monday, by the next day they’d managed to gain access to my phone, retrieve all the data and everything I’d thought I’d lost and more and were able to send my phone and all my data on a memory stick back to me by the day after.
In a space of three days ive gone from losing everything from the last 4/5 years, to having it all back and be able to trade in the broken phone against a new one.
I can’t recommend nor thank this company enough. If your iphone crashes DON’T follow apple’s recommendations. Take it straight to the data clinic.

terrible, took my disk, said it had been opened by someone else, (it had NOT) then wanted to charge me another £300, this company is not doing the right thing and is trying to make money from the public who may not know better

My phone died and I wanted to recover all the data on the phone. I took it to a phone shop and they chip-off my phone and could only get a limited amount of data of the phone, so I took back phone and contact a number repair shops who couldn't extract the data or they were charging ridiculous fees for a limited amount of data. I came across Data Clinic in Bury and decided to give them a call and explain that my phone had been chipped off. They said they could possibly get the data off but they would need to check the chip so I sent off the chip and I received an acknowledgement that they received the chip and would analyse it to see what they could do. Within 2 days I got a response and they sent list off all the data they could retrieve and to my surprise it was nearly all data. So I arrange to pay the fee which included the data retrieval, USB stick and postage charge. I got my chip and USB with data a couple of days later. I was really happy with the service I received, all correspondence I had whether it was by phone and email was great. Please take my advice and go to them first I would recommend them to anyone trying to retrieve data from any hardware device.

Absolutely terrible company. Quotes a range in price and charges you the maximum of that range. Not just that, they then charge you more for 'parts' and an extra external hard drive you have to buy. Wait, there's more, then you have to pay for diagnosis which is supposedly free. This is absolutely terrible. Avoid this company!

Great service, transparent pricing, useful file list provided before committing to payment, good flow of updates about how the process was progressing, quick turnaround. I've knocked off one star because they ignored my request not to send my data back to me while I was on holiday.

If I could give 0 stars I would avoid Data Clinic at all costs. They say there is no upfront costs free diagnosis.. Then emailed me a invoice for over £100 +vat before doing any diagnosis. I call them about this and they said the Drive was opened by someone else prior to them so this is why there is a upfront charge, I told Steve I did inform them I had issues with the drive a few years back and a friend who worked in that field repaired it for me . Anyway long story short they said they would review call recording and waiver fee if confirmed. They emailed and said they were not made aware. I replied asking for copy of recording then called them 3hrs later as i heard nothing Steve tells me file to big to email but comfirms I did inform them I had issues with drive which was resolved by 3rd party but they will not waiver upfront fee and if I want drive back it will cost me £20.. Avoid this company

We had 2x failed Hard drives with some archive data which was required.
After discussing options on the Friday night with the out of hours team I dropped off the drives at the Leeds office on a Monday morning, by Wednesday I had the full file/folder audit sent to me to approve, the data was then recovered and the new external drive returned to me on Thursday.
I was kept informed of the progress by the customer service team throughout.
Great professional service at reasonable rates, highly recommended.
Thanks again.

I had a terrible experience with data clinic. They sent a courier to pick up my Drobo storage unit, and when it arrived at their facility they called me to say the unit had been damaged in transit, and the wanted £200 just to diagnose it, when the diagnosis was meant to be free. They claim it was all due to my packaging. My 11-year-old son put the Drobo in a box, with their courier present. He accepted the package, never said anything about it. Frankly, it looked like it was dropped down stairs, and no amount of packaging would have helped it.

I asked them multiple times to own their mistake, but hey refused, even when I said that I would be talking about this experience whenever I could. They won't take any responsibility, and say it's my fault when their courier clearly damaged it. Terrible service, avoid them, especially if you have data that is important to you.

Awesome!!

Early March 2019, my phone was drenched on holiday.
I feared I lost everything. And if not, over time corrosion would make any data retrieval impossible.

When I got back in April, I anxiously called and tried two data recovery companies. Both failed. Technically, and in Customer service.

Then I found Data Clinic, by chance. Their customer service was exemplary from the start and their technical skills shone through with a rapid turnaround and 100% data recovery.

I'm so pleased!

Hard disk crashed on Xmas day and no back-ups. This company was recommended by Enhanced IT Solutions (who are also excellent). Received an analysis of hard drive within a couple of days which suggested data was recoverable but bit more expensive as HD was a hybrid drive. Few days later looks like all data successfully recovered -amazing!! And great service. Cost £600-ish in the end including new hard drive and another to canibalise to get parts for recovery, but worth every penny.