Daughters of India Avis 518

TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

These dresses are terrible quality fabrics and sewing. 👎🏻👎🏻👎🏻 The whole concept seems exploitative if you actually visit their store and see how terrible the quality is in every single style. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I an so glad I didn't check the reviews before I ordered from this company, because I really love what I've got and the customer service was the best I've ever experienced 10/10. The dresses are my fa... Voir plus

Noté 5 sur 5 étoiles

I must say that, I was a bit concerned what to expect after reading customer’s reviews on Trustpilot. I can only point out my personal experience as very successful. This Kyra maxi dress will be... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I got a beautiful dress Kyra Maxi Coral - but much to big for me. The return and refund policy is much to complicated - and very expensive to make a return. The dress is beautiful, but not easy t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

We practise slow, handmade fashion. This is the essence of everything at Daughters of India. We release one product at a time when it is complete. This ensures the artisans are free to manage their own hours without production deadlines, providing flexibility to enjoy life at a slower pace. We support the art of hand block printing and sustainably handmade garments that utilise tradition and ritual through ancient practice. Our aim is to bridge the gap between artisan and consumer, our connection with one another, and the Earth.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

518 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

I an so glad I didn't check the reviews…

I an so glad I didn't check the reviews before I ordered from this company, because I really love what I've got and the customer service was the best I've ever experienced 10/10. The dresses are my favourite thing to wear. One of the dresses I ordered snapped the elastic while I was wearing it so I emailed them about it snd they replied almost immediately and offered me a new dress plus 20% off my future order and a free shipping return label. I couldnt ask for more- the dresses are so beautiful and I'll definitely be ordering more clothes from them

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

These dresses are terrible quality…

These dresses are terrible quality fabrics and sewing. 👎🏻👎🏻👎🏻
The whole concept seems exploitative if you actually visit their store and see how terrible the quality is in every single style. Way wayyy overpriced. My dress ripped on the second wear from walking past a door and I am sooo glad I did not purchase more. They only post 5 star reviews submitted on their website. The entire brand has no credibility when they do that. Steer clear

10 février 2026
Avis spontané
Logo de Daughters of India

Réponse : Daughters of India

Thank you for taking the time to share your feedback.

We’re very sorry to hear about your experience and that your dress did not meet your expectations. This is certainly not the experience we want our customers to have.

Our garments are handmade by artisans, and while we have thorough quality checks in place, on rare occasions faults can occur. When this happens, we take it seriously and work to resolve it in a way that reflects our slow-fashion and sustainability values.

We would genuinely appreciate the opportunity to look into the issue you experienced with your dress. If you’re open to it, please reach out to our customer care team at hello@daughtersofindia.net so we can assist you further and review what may have happened.

We hope to have the opportunity to make this right for you.

With kindness, Daughters Of India 🧡

Noté 2 sur 5 étoiles

Not easy and to expensive to make a return.

I got a beautiful dress Kyra Maxi Coral - but much to big for me.
The return and refund policy is much to complicated - and very expensive to make a return.
The dress is beautiful, but not easy to make a refund - You could have much more succes, if you offer or send a return label with the dress.
I am not sure I want to order dresses again.
Reading the refund problems people have.

6 février 2026
Avis spontané
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Réponse : Daughters of India

Hello,
Thank you so much for taking the time to share your feedback and we’re really glad to hear you loved the Kyra Maxi in Coral 🌺

We’re genuinely sorry that the sizing didn’t work out for you and that the returns process felt complicated and costly. As a small, slow-fashion brand, returns shipping is currently the responsibility of the customer, which helps us keep our pricing as fair as possible while supporting our artisans and handmade processes. That said, we completely understand how this can feel frustrating, especially when a piece isn’t quite right.

Your suggestion about including a return label is appreciated and has been shared with our team. If you’re ever unsure on sizing in the future, our support team is always happy to help with fit advice before ordering, or to explore exchange options where possible.

If you’d like to reach out with your order details, we’d be more than happy to assist you further. You can contact us at hello@daughtersofindia.net

With kindness,
Daughters Of India

Noté 1 sur 5 étoiles

Very poor quality

Very poor quality. I made a purchase of a few dresses and every single one was terrible quality. They have very good marketing because there's no way these cost more than $20 to make. The patterns are also slightly off. Outdated returns policy too.

2 décembre 2025
Avis spontané
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Réponse : Daughters of India

Hello Hannah,

Thank you for taking the time to share this with us. We’re really sorry to read this and to hear that you’ve felt disappointed with your purchases.

Our garments are handmade in India using traditional block printing techniques, and natural fabrics such as soft, lightweight cotton. Variations in print placement or slight pattern irregularities can occur as part of this artisanal process, they aren’t production faults, but we understand that this aesthetic isn’t for everyone.

We also want to gently clarify that our pricing reflects far more than fabric cost alone. Each piece supports skilled artisans, fair wages, small-batch production, and the slow fashion processes that are at the heart of our brand. However, if the pieces didn’t feel aligned with the value you expected, we truly regret that they missed the mark for you.

Regarding our returns policy, we know this has been a concern for you previously. While we do outline this clearly prior to purchase, we are always reviewing our policies in line with both industry standards and the sustainability commitments we operate under.

If you’d like to reach out to our support team with your order details, we’d be more than happy to assist you further. You can contact us at hello@daughtersofindia.net
and our team will do their best to help.

With Kindness,
Daughters Of India Team

Noté 5 sur 5 étoiles

Resolved

Issue resolved with Daughters of India
Thankyou for your understanding

12 janvier 2026
Avis spontané
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Réponse : Daughters of India

Hello Sonja,
We are really sorry to hear this has been your experience, especially after already going through an exchange. That’s understandably frustrating.

Fit can be tricky with handmade garments, and we never want anyone to feel stuck or disappointed with a piece they were excited about. While our policy is outlined on the website, we’re always happy to look at situations individually and help where we can.

Please feel free to reach out to us directly at hello@daughtersofindia.net
so we can see if there’s a way to support you further.
Thank you for taking the time to share your feedback.

Warmly,
Daughters Of India Team

Noté 1 sur 5 étoiles

Do Not purchased from this place

Do Not purchased from this place - Purchased a dress after 3 wears - the tie breaks off. Email customer support who says "sorry for the small fault". Actually cant wear the dress without the tie. Take it to it seamstress to get it fixed? Really?

12 janvier 2026
Avis spontané
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Réponse : Daughters of India

Hi Kelly,

Thank you for taking the time to share your feedback with us.
We’re genuinely sorry to read of your experience, and we understand how disappointing it is when something goes wrong with a new dress.

Our garments are handmade by artisans, and while we have thorough quality checks in place, on rare occasions faults can occur. When this happens, we take it seriously and work to resolve it in a way that reflects our slow-fashion and sustainability values.

We’ve been in direct contact with you and have offered several solutions to make this right. We remain committed to finding a fair resolution in line with Australian Consumer Law and ensuring you’re not left with an unwearable garment.

Please continue to liaise with us via email so we can finalise this for you.

Warm regards,
The Daughters of India Team 🌸

Noté 1 sur 5 étoiles

Do not buy, poor quality

These dresses are so expensive and are extremely poor quality. They literally fall apart at the seams. I have paid to fix two myself, and now a third. You literally cannot breathe on them or they'll tear.
I won't be buying any more, and don't recommend them to friends - even if they like the dress.

11 septembre 2025
Avis spontané
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Réponse : Daughters of India

Hello,
We're really sorry to hear this has been your experience, that’s absolutely not what we want for our customers, especially with a piece you’ve invested in.

Our dresses are handmade using traditional techniques, and while this is something many customers value, it never should result in seams failing or garments needing repeated repairs. We take quality concerns very seriously and would truly appreciate the opportunity to look into this for you and make things right.

If you’re open to it, please email us at hello@daughtersofindia.net
with your order number and photos, and our team will assist you directly.

With love,
Daughters Of India

Noté 2 sur 5 étoiles

Extremely Poor Quality

I wore the Bhoomi Mini dress two times since I got it last Saturday. I adored it, but my excitement was short-lived when I discovered that the material tore easily from a slight tug.

Have I simply wasted $150? I am truly shocked that an item of this price could have such poor quality. I am genuinely disheartened, and extremely sad by this.

I anticipated this dress being a go-to piece for me, one that I could wear repeatedly. Yet, the fabric is excessively delicate. So thin beyond belief.

14 décembre 2025
Avis spontané
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Réponse : Daughters of India

Hello Jade,

Thank you for taking the time to share this with us. We’re truly so sorry to read this and can completely understand how disappointing and upsetting this would feel, especially when you were so excited to wear your Bhoomi Mini dress and had hoped it would become a much-loved staple. 💔

Our dresses are handmade using delicate, natural fabrics, but what you’ve described doesn’t sound like the experience we want anyone to have, and we’re genuinely saddened that this has been your impression.

Please know we would really love the opportunity to look into this properly and support you. We kindly ask that you reach out to our customer care team at hello@daughtersofindia.net
with your order details and photos if possible, so we can review this with care and find a resolution for you.

Thank you for taking the time to share your experience, we truly value your feedback and hope we can make this right for you.

With kindness,
Daughters Of India

Noté 1 sur 5 étoiles

return

i am trying to return an item but keeps saying no order found not happy

2 décembre 2025
Avis spontané
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Réponse : Daughters of India

Hi Jane,

Thank you for reaching out and I’m so sorry for the trouble you’ve had trying to process your return. We’ve had a look into this and can’t find an order under your name, but we’re absolutely happy to help get this sorted for you.

When you can, please email us at hello@daughtersofindia.net
with your order number and we’ll take care of the rest for you.

With love,
Daughters Of India

Noté 1 sur 5 étoiles

Not worth the risk

D.O. India used to be a nice brand with soft flowing fine cotton block garments from India. They took returns and the business seemed in line with what is right. Now, the fabric is rough, colours do not match what is in their photos, and they do not do returns, only credits. I have had enough experiences with them now to know there are no pieces I want to swap my latest return order for …. I want a refund. The colour was way off and the item was not what was expected. I don’t recommend the risk ordering from them, unless you want your money sitting there waiting to be used on just anything if things don’t work out; I am being forced to buy something I don’t need or want

13 novembre 2025
Avis spontané
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Réponse : Daughters of India

Hello Fenella,

We’re truly saddened to read how you feel ~ this is never the experience we want for our customers, especially someone who has supported us over time 💛
Your words really touch us, as so much love and care goes into each piece we create.

Please know that we continue to work closely with our artisans to source the finest quality cottons and linens from India, always striving to honour the craftsmanship and heritage behind each garment. We’re genuinely sorry to hear that your recent order didn’t reflect this commitment.

If you could kindly reach out to our customer support team, we’d love the opportunity to see how we can help you further.

With warmth,
Daughters Of India

Noté 3 sur 5 étoiles

Disappointed: seems came loose after first wash

Actually I am quite disappointed at this moment. I wore this dress < 5 times and just - very gently - cold handwashed it for the first time. Upon hanging it, I noticed the seam at the neckline already had come loose and had formed a gap of 4 cm… this feels like very poor quality. I’m so disappointed because I’ve treated this dress as a garment so special - now it feels like fast fashion still.

Edit: DoI have offered to cover the cost of bringing the dress to the repair shop. I don't know how often this happens, I would've liked to see a reassurance that this (almost) never does. But while it's a satisfactory solution, this shouldn't happen after the first wash. Based off the (otherwise very friendly customer service email) I don't think I'll be shopping here again.

Edit #2: More kudos to the customer service. Nice person who really thinks along and takes you seriously. I'm currently waiting for a partial refund which I find a good solution here.

7 novembre 2025
Avis spontané
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Réponse : Daughters of India

Hello Kim,
Thank you for taking the time to share this with us.
We’re so sorry to hear this has happened, especially after you’ve cared for your dress so thoughtfully. This is certainly not the experience we want for our customers. 💗

If you haven’t already, please reach out to our customer care team so we can take a closer look and help find the best solution for you.
We’re always here to support you.

Warm regards,
Daughters Of India

Noté 1 sur 5 étoiles

Mini dresses are made for very very short people

I purchased 3 mini dresses. They are way too short. On their website they are advertised as being 4-7cm longer which makes a huge difference when it comes to mini dresses and their length. I am only short too so I don’t understand how anyone who is medium height or tall wears these. All the models advertising these dresses show that they reach just above the knee. On me they barely cover my bum. Really bummed. I have contacted them but awaiting a response. Hope to return them for a full refund as I don’t wear long dresses.

3 novembre 2025
Avis spontané
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Réponse : Daughters of India

Hello Angie,
Thank you so much for taking the time to share your experience, We're truly sorry that the mini dresses didn’t fall as they should for you. We completely understand how important length and fit are, especially with shorter styles, and it means a lot that you reached out so we could help. 💛

I can see that our Customer Care team has now been in touch with you directly and arranged a return label and refund for your order, along with a little thank-you gesture for your patience. I’m really glad we could get that underway for you.

We never want anyone to feel disappointed in their pieces, and your feedback is so appreciated, it helps us continue improving.
If there’s ever anything more we can support you with, we’re always here.

Warmest wishes,
Daughters Of India Team

Noté 3 sur 5 étoiles

In reply to the Daughters of India…

In reply to the Daughters of India response to my recent complaint about a dress with a dye mark on the front of the skirt.

Your initial response was less than helpful, and because of the size of the dye mark this garment should never have left your premises. On Jade a dye mark is very obvious. I gave you the opportunity to put things right but your response was negative.

I have now taken the poor dress to my alterations lady and she is in the process of removing the skirt from this dress and thereby cutting out the mark. The dress is a Kyra which has plenty of fabric, and so I am hopeful that this action will provide a solution to the problem you so kindly left me with.

I am in no doubt that had I been permitted to return it to you at my cost and received a 'gift card', you would then have charged me again with shipping of any replacement garment.

You are well aware of how I feel about your company and actions and I have nothing more to say on this sorry subject.

13 octobre 2025
Avis spontané
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Réponse : Daughters of India

Hello Pamela,

Thank you for taking the time to share your feedback. We’re truly sorry to hear how disappointed you’ve felt throughout this experience. We never want any of our customers to feel unsupported, and it’s clear from your message that this situation has caused frustration.

Our artisans create our garments using traditional hand-block printing and dyeing techniques, which means every piece will naturally carry its own small unique markings. These are not considered faults, but part of the character and beauty of handmade textiles, and this is why our team assessed the picture of the dress as not defective.

That said, we absolutely appreciate that this particular marking did not feel right for you, and we’re sorry that our response didn’t meet your expectations at the time.

We’re glad to hear your alterations lady was able to assist in creating a solution that works for you, and we genuinely hope the dress becomes something you feel happy wearing.
Our intention is always to support our customers in the best way possible, and we will take your feedback on board as we continually work to improve our service and communication.

If there’s anything further we can help with, we’re here.

Warm regards,
Daughters Of India

Noté 1 sur 5 étoiles

Overpriced

Overpriced - very flimsy fabric, significantly different to the photo's on website, I would call the dress i received cream not white and sizing not accurate.
Didn't even waste my time contacting them about an exchange as I have read reviews, their customer service is lacking.

11 octobre 2025
Avis spontané
Logo de Daughters of India

Réponse : Daughters of India

Hello Cindy,
We’re so sorry to hear you were disappointed with your purchase. We truly value your feedback and appreciate you taking the time to share your thoughts. 🌿

Our dresses are made from lightweight 100% cotton to create a soft, breathable feel, and each piece is hand made by artisans in India ~ meaning slight colour or print variations can occur from one garment to the next. We completely understand this may not be to everyone’s preference and we do our best to reflect the colour in different lighting conditions as well as ghosted imagery on our website.

We’d really love the opportunity to make this right for you. Please reach out to our friendly team at hello@daughtersofindia.net
so we can look into this further and help in any way we can.

With love,
Daughters Of India

Noté 2 sur 5 étoiles

Unfortunately the quality just isn’t there

Unfortunately I just can’t give more than 2 stars. I’ve purchased 4 dresses from daughters of India in the past 2 years - 3 worn 3-4 times and 1 worn 10 or so times. All have come apart at the seams. The quality just isn’t there to warrant the price point.

1 janvier 2025
Avis spontané
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Réponse : Daughters of India

Hello Hayley,

We’re truly sorry to hear this and deeply saddened that your dresses haven’t lasted as expected. Each of our pieces is handmade with love and care, and this certainly isn’t the experience we hope for our valued customers.
We’d love the opportunity to look into this further for you, please reach out to us at hello@daughtersofindia.net so our team can assist you directly.

With gratitude,
Daughters Of India xo

Noté 2 sur 5 étoiles

Poor quality

I’ve purchased three dresses as I am trying to support slow fashion brands and all three developed tips along the seems within weeks.

Unfortunately the material is so flimsy that the dresses I purchased at least, couldn’t withstand gentle use which included hand washing and line drying and only lasted a few wears.

15 septembre 2024
Avis spontané
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Réponse : Daughters of India

Hello Lisa,

Thank you for taking the time to share this with us.
We’re so sorry to hear about your experience, as this is certainly not the standard we strive for.
Each piece is handmade with care, and while the unique, delicate nature of our garments means there may be slight variations, they should absolutely withstand gentle wear and washing.
It’s deeply important to us that our dresses are loved and cherished for years to come.

We would love to learn more and make this right for you ~ if you could please reach out to us directly at hello@daughtersofindia.net with your order details and photos our team will be more than happy to assist you.

With love and gratitude,
Daughters Of India

Noté 1 sur 5 étoiles

Quelle déception

Quelle déception !
Je trouve la Politique de retour abusive.
C'est la 5ème robe que nous achetons chez Dauhgters, mes filles & moi et autant vous dire que vous nous avez complètement perdues !
La 4ème livraison déjà le tote bag avait une odeur nauséabonde de moisi & ici pour la Robe Vanilla impossible de la retourner et impossible de l'échanger ... OK mais je suis en total désaccord avec votre politique de retour.
Si j'avais su, j'aurais mieux regardé les avis négatifs sur Trustpilot ... & me serai abstenue.

Sachez que le tissu de cette robe est transparent donc importable mis à part sur une plage avec un maillot de bain.
Elle taille très très très grand et ces indications ne sont mentionnées nulle part sur la partie " description ".
D'autre part, elles ne se mettent pas à la hauteur de leur clientèle française qui ne parle pas forcément english fluently... Tout est en langue anglaise c'est bien dommage.
J' invite donc Daughters à revoir tous ces points pour des améliorations notables et significatives .
Je vais ainsi revendre ma robe sur un site très très connu puisque j'y suis obligée :(( .
Et bien évidemment leur laisser un avis défavorable en ne les recommandant ABSOLUMENT pas.
Je tiens aussi à évoquer ici la très mauvaise surprise des frais de douane non inclus que l'on vous réclame par mail qq semaines après sans y être toutefois informée !
A bonne entendeuse .....

1 août 2025
Avis spontané
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Réponse : Daughters of India

Hello Katy,

We’re truly sorry your experience didn’t begin as you had hoped. As a small team, we genuinely care about each customer and it was important to us to connect with you directly and make things right. We’re so glad we were able to find a solution you’re now happy with.

Your feedback means a lot, it helps us grow and continue improving while staying true to our values of care, transparency, and integrity. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out directly, we’ll always be more than happy to help.

With love and gratitude,
Daughters Of India
______________________________________________________________________________
Google translate

Bonjour Katy,

Nous sommes vraiment désolés que votre expérience n’ait pas commencé comme vous l’espériez. En tant que petite équipe, nous tenons sincèrement à chaque cliente et il était important pour nous d’échanger directement avec vous afin de trouver une solution. Nous sommes très heureux d’avoir pu vous aider et de savoir que vous êtes maintenant satisfaite.

Vos retours comptent beaucoup. ils nous aident à grandir et à continuer à nous améliorer tout en restant fidèles à nos valeurs de bienveillance, de transparence et d’intégrité. Si nous pouvons vous aider à nouveau à l’avenir, n’hésitez pas à nous contacter directement — nous serons toujours ravies de le faire.

Avec amour et gratitude,
Daughters Of India

Noté 1 sur 5 étoiles

Bad quality

I bought the Kyra dress and after 1 wash the clothes dont look new anymore. Bad quality. I dont recommend. Too overpriced for the quality and returns or exchanges are bad. Do not buy.

1 octobre 2024
Avis spontané
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Réponse : Daughters of India

Hello RD,

We are really sorry to hear about your experience with the Kyra dress.
We take pride in the quality of our handmade garments, and it’s disappointing to hear this didn’t meet your expectations.
Please reach out to our customer service team at hello@daughtersofindia.net
as we’d love the chance to make this right for you and see how we can help.

With love,
Daughters Of India

Noté 1 sur 5 étoiles

No size exchange sale

I bought a dress that was on sale - it was a bit snug so I contacted them by email to ask if I could exchange it for another size.
Unfortunately for me, company policy doesn't allow a size exchange on a sale item even when they have the stock. The company policies are ruthless.
I thought I'd have a lovely dress for summer but I won't be able to wear it so I'm unable to review the dress.
I wouldn't recommend DOI

21 août 2025
Avis spontané
Logo de Daughters of India

Réponse : Daughters of India

Hello Tracey,

Thank you for taking the time to share your experience with us.
We’re truly sorry to hear that your recent purchase hasn’t been the right fit and that our final sale policy has left you feeling disappointed. We completely understand how disheartening it must be to have a dress you were excited about, but can’t enjoy as you had hoped.

As outlined in our returns policy, items purchased on final sale are not eligible for return or exchange. Because many of our final sale garments are only available in very limited numbers, we’ve found that by the time an exchange is processed, the requested size is often no longer available. For this reason, we’re unable to facilitate size exchanges on these 'final sale' pieces.

That said, if you haven’t already, please feel free to reach out to our customer care team at hello@daughtersofindia.net with your order details and what garment and size you were hoping for and we'll always do our best to help wherever we can.

We truly value your support of small slow-fashion garments and hope that in the future we can provide you with a piece you love and feel amazing wearing.

With kindness,
Daughters Of India

Noté 2 sur 5 étoiles

Cute design but very low quality

Cute design but very low quality.
Dresses are see through, and a bit too short. Fabric is extremely thin.
After a few washes (hand wash) it does shrink a bit.
Overall the price is way too high vs the quality.

9 août 2025
Avis spontané
Logo de Daughters of India

Réponse : Daughters of India

Hi Axelle,

Thank you so much for taking the time to share your thoughts with us.
We’re genuinely sorry to hear the dress didn’t meet your expectations.

Our garments are lovingly handmade by skilled artisans in India using 100% cotton, which is a natural, breathable fabric that can feel lighter and more delicate compared to synthetic materials. Because of this, some dresses can feel sheer or lighter than expected, and slight changes like shrinking after washing can happen if care instructions aren’t followed exactly. We always recommend gentle hand washing and air drying to maintain the fabric’s integrity.

We understand fit and length are very personal, and our detailed sizing chart is designed to help find the best match. We appreciate all feedback as it helps us improve our product descriptions and transparency.

If you’d like to explore returns or exchanges, our policy is available here: https://www.daughtersofindia.net/policies/refund-policy.

Please feel free to reach out anytime at hello@daughtersofindia.net ~ we truly want you to feel happy and supported.

Much love and gratitude,
Daughters Of India

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