When i first contacted Days Leasing i spoke to Owen. He was very helpful and informative about the vehicle i was interested in. Once I moved to the next stage of the contract, I dealt with Kelsey. No... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
From beginning to end Alistair and the team at days leasing made the process of leasing the car so easy. Even helping me to sell my previous car to get it's maximum value. 5 stars
L'entreprise a répondu
Great from start to finish ! The communication from Lewis and Kelsey was spot on. The deal was amazing, and the car was delivered in the promised 3-4 weeks. I would not hesitate to use them again !
L'entreprise a répondu
Recently ordered and received my car through Days Leasing. Owyn was super helpful at enquiry and quote stage and Kelsey the same throughout the ordering process. Took 3 weeks from start of order to re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Nationwide suppliers of business and personal leasing finance on cars and vans. We have an well known reputation for honesty and great service. This combined with our purchasing power ensures that we are as competitively priced with access to stock from every manufacturer. Give us a try, you've nothing to lose and everything to gain!
Coordonnées de contact
Swansea Road, SA4 4LL, Swansea, Royaume-Uni
- 01792 277 660
- enquiries@daysleasing.com
- dayspersonalchoice.com
Réponse de Day's Leasing
Thank you for the lovely feedback! We have passed this to the team member who assisted you.
Horrendous customer service
Had a lease for 3 years - on maintenance contract. Local branch beyond awful for service. That however pales in comparison to recent events.
Car suffered a mechanical issue. local garage said two weeks before being able to fit it in and no courtesy car in the meantime. To Days Fleet credit they did arrange an alternative garage to look at it a few days later. Turns out there were various things wrong with the car, each time they struggled to get authority from Days fleet to fix. Over two weeks before days Fleet decided it needed to be with main dealer. I asked about the lack of a courtesy car and why I should be paying a lease for a car that I cannot use. Was told that is how things work. As I am out of the fixed term contract I have told them that as I am expected to pay for a car that I cannot use I wish to terminate the contract. they are now suggesting the the repair of the fault will be at my expense - its under a maintenance contract! In the words of Alistair Murray "If this matter isn’t rectified ASAP then it will be forwarded to our legal team to instruct a debt collection company and issue legal proceedings".
I am no lawyer but I believe that one has to owe money before legal proceedings and debt recovery can be started!!! This is how their customers are treated - not a hint of trying to help, just a swift threat of legal action which our solicitors are going to enjoy dealing with! AVOID AT ALL COSTS
UPDATE:
Days customer services in Haverfordwest dealt with me in the servicing which are the same whether corporate or personal. This matter has not been resolved satisfactory so not sure why you’re indicating it was. What happened in the end is that the car was returned to days Haverfordwest. No inspection took place with me present nor on that day but it was taken here from the insurance repair garage. Then Swansea took the car back and a week or so later decided there was £1,000 worth of damage above wear and tear! Magically occurring at some point outside of my custody. At this point I was out of the country and little I could do! So no, I respectfully decline to remove this review and reinforce my advice to anyone considering leasing through this company to do so at their own, very great, risk!
11 août 2022
Avis spontané
Réponse de Day's Leasing
We’re sorry that you feel you’ve received a poor level of service from Days Fleet regarding your corporate lease; however, Days Fleet Personal Choice is a separate entity and your experience on this occasion is completely unrelated to the services provided by Days Fleet Personal Choice.
We’re aware that the comments you’ve raised on this page have since been fully investigated and addressed with you directly by the relevant part of the business. With the above in mind we kindly ask that you remove this review.
Great service
The experience from start to finish has been excellent. I’ve been able to manage the process remotely and digitally and this is such a benefit as my working day doesn’t allow time to go through a more traditional process. Vehicle arrived on time and in great condition too. Highly recommended
31 mars 2022
Avis spontané
Réponse de Day's Leasing
Many thanks Darren. We hope that the car is still as fun as when it was first delivered!
Simple process and lovely to deal with
Simple process and lovely to deal with! Located the right car for me quickly where others couldn’t and I am happy with the deal that they provided.
11 mars 2022
Avis spontané
Réponse de Day's Leasing
Many thanks Rich, we hope that you enjoy your new car!
Really pleased with the service from…
Really pleased with the service from the team. They walked me through the process having never leased before and kept in touch with me at every step. Love the new car and have alre recommended to friends and family. Thank you again. K.
11 mars 2022
Avis spontané
Réponse de Day's Leasing
You are very welcome! We hope that you enjoy your new car!
Fantastic service from Alistair at Days…
Fantastic service from Alistair at Days personal choice! Alistair sourced the exact car I was looking for and made it such an easy and seamless transaction. I couldn’t believe how quickly I received I my vehicle and how hassle free it was. I’ve already recommended to friends and will be using him again for future vehicles.
3 mars 2022
The team were very helpful…
The team were very helpful in getting me through the paperwork for the car. Once this was done they were excellent at securing the car I wanted quickly and organising collection. It was all easy from my pov. Would happily use for my next car purchase.
25 octobre 2021
Avis spontané
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