Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Voir plus
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Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Voir plus
During the installation my light sconce had dropped from the ladder and broke. Being extremely upset I contacted Dazuma and without hesitation they expedited the broken light within a day, amazing!
Ive ordered multiple pieces from dazuma company and everything worked accordingly. There packaging is very nice and secure. Thanks and would recommend them for lighting.
À propos de l'entreprise
Écrit par l'entreprise
Online store for Lighting
Coordonnées de contact
44 rue beaurepaire, 49100, Angers, France
- 978-678-4855
- hello@dazuma.us
- dazuma.us
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Purchasing Made Easy
You make it easy to buy products needed for our new construction.
Quality products
Quality products. Wide range of products. Shipping updates on a regular basis. Good value for money.
Great customer service, beautiful products
I ordered a couple large lantern style lights for my patio. They arrived within the expected time frame but one box was damaged. I tried both lanterns and one was not working. They were too large to send back and the company sent me a new one. These were expensive lanterns and the company was quick with responding and replacing the broken item. They look amazing on my patio! The company's customer service and products are fantastic!
Very professional i had ordered a light…
Very professional i had ordered a light i loved the style but was a bit to high i asked if they can customize an order to my likings and if they would take the one that i had already received back and they said yes no problem i will definitely do business with them again
good shipping time, good customer service
Easy online ordering. Light fixture arrived in a reasonable amount of time, It was packaged well in good condition. Dazuma has very responsive customer service and was able to assist with my return request.
Great customer service
Great customer service! We ordered 2 sets of pillar lights. Loved the first set and wanted to return the second. Customer service provided instructions, followed-up, and provided a refund. All painless!
Hardwired Outdoor Patio Lamps
Looked all over for Hardwired Outdoor Lamps…found them on Dazuma. They are beautiful … we love them!
Easy experience
Easy experience. Now waiting for my package to arrive. Hopefully sooner rather than later. If all goes well, I wouldn't hesitate to order from this company again. Stay tuned....
Easy to look and to purchase on line
Easy to look and to purchase on line. Other products I have are outside are in good shape.
Outstanding customer service
The product was a good quality! However, we decided to go with a different light fixture. They were extremely kind with supporting me with returning and exchange!!!!
Ease of use.
Really vast product line… easy to order…
Really vast product line… easy to order online thru app… thanks Dazuma
The uniqueness and quality got my…
The uniqueness and quality got my attention to buy your fixtures for my nine post in front of my home. Your fixtures are of a great design will enlighten the beauty of my home.
Your lights are beautiful and I can’t…
Your lights are beautiful and I can’t wait to receive my order! The site was easy to use I did not have any issues.
There were some broken crystals and the…
There were some broken crystals and the light fixtures required much more assembly than expected. Instructions were not included. That said, now that the fixture are assembled and installed, they look fabulous and provide really nice light
Fast responses
Order some lights that I was trying to return. customer service took care of this matter immediately. quick response and very informative. Nothing wrong with the lights we just double order.
GREAT EXPERIENCE!!!
The customer service reps that we dealt with over several weeks where extremely patient kind, knowledgeable, and helpful in being able to change an order which I’ve been placed by mistake. These reps were a real asset to your business and made it possible to deal with your company now and in the future They were GREAT!!! 😊
Found what I wanted and checked out in…
Found what I wanted and checked out in less than 3 mins.
Redemption
I recently gave this company a one star rating due to issues with returning some under counter lighting. Dazuma has since given me an apology and a full refund.
Excellent customer service and…
Excellent customer service and beautiful light designs products
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