Update: The communication ended up a lot better in the end. We actually decided to listen to each other and formed a solution that was favorable for both parties. Customer service is great here. The... Voir plus
L'entreprise a répondu
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Update: The communication ended up a lot better in the end. We actually decided to listen to each other and formed a solution that was favorable for both parties. Customer service is great here. The... Voir plus
L'entreprise a répondu
I like that the company offers layaway. However I ordered the circle of light pendant and necklace. The pendant is way smaller than advertised and the chain (necklace) almost feels "fake" which I late... Voir plus
My fiancee custom ordered a matching wedding band for my engagement ring that also came from Dazzlingrock. We received a computer generated image and did not begin making it until they got our ok! W... Voir plus
Ordered a wedding ring (ring guard) for my wife. It was absolutely beautiful but needed to be resized due to her diamond engagement ring not fitting properly. Kevin promptly resized and sent it back... Voir plus
DazzlingRock is an online retailer and wholesaler of diamond jewelry. Choosing an engagement ring doesn't have to be complicated. Diamonds can be simple to understand. Making the right choice can be easy, whether you're in search of something classic, contemporary, or completely eclectic, DazzlingRock is your source of beautifully designed jewelry for every occasions.
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Do not purchase from this company if you are having it mailed to you. They will refuse to refund your purchase despite the fact you have proven it was NEVER delivered or picked up by you. Many hours invested, 9 weeks, two letters to the Post Master General and DC, 2 trips to the post office and 2 letters from the local PMG, 1 phone call that turned into a screaming match and the representative over talking me and they still refuse to refund jewelry I never received.
I have looked for my wedding band for a year. They were too expensive or not the one I really wanted. I found what I wanted at the right price with Dazzling Rock.
Ordered earrings as a Christmas gift for my wife. Product arrived today before the expected delivery date. Description matched product delivered and I am very happy with the purchase. Price was better than what is readily available in retail stores. Thanks.
I ordered a genuine sapphire women's ring. The quality of the stone is poor. It looks black & opaque unfortunately.
I put these tri color diamond earrings in went outside and had to beat 13 women off me with a spiked club I think I’m gonna order 3 more pair these people have amazing stuff and quality
I have purchased several items from Dazzling Rock over the years, and I have always been pleased with the jewelry. They have reasonable prices, and have been responsive to any questions or issues.
The products are very good, the service is excellent: But the delivery takes forever. I purchased on Oct'30 a pair or earrings for my wife's B-Day, which were delivered on Dec 10th. So, if you are in a hurry and/ or expecting shipping/ delivery in reasonable times: Try to buy the presents in a different place.
It came quickly then expected and it looks as exactly like I though it would.
Love the ring so beautiful. Arrived sooner then expected. Very quick about responding to emails I sent them. Will buy from them again in future.
Very pleased with the delivery process and quality of products. Would definitely purchase from Dazzling Rock again!
I’m Returning my purchase, just was so disappointed. It was my 70th bday gift and didn’t realize how very small the earrings were. They looked the size for an infant. Just disappointed.
Great product selection and prompt service from DazzlingRock!
I am quite pleased with my recent purchases of blue diamond and white diamond rings. Very beautiful and high quality. The free gift of diamond stud earrings was a nice bonus!
I returned my initial purchases as the diamonds were too delicate. I notified DazzlingRock via email of the items I was mailing back, received a confirmation email and another acknowledging that my purchase price was credited back.
I am also happy with the reasonable purchase prices as compared to other jewelry companies.
I will definitely purchase again from DazzlingRock!
They would have received five stars, but no one is perfect. The items were as promised and actually shipped before their promised date.
Delivery was messed up ring was delivered and signed for by wrong person wrong address basically stolen I reported it and called a agent the agent was non caring I asked for a case number and he stated there isn't one there was a case number with usps and affirm when I called and filed with them good thing I did get my ring early the next day
The star burst earrings are too thin and flimsy and for the cost they look like disposable costume holiday earrings- disappointed
I would highly recommend this company and the salesman known as Kevin. He went out of his way to make sure my order was exactly what I was looking and that i was completely satisfied. I will definitely be ordering more jewelry in the future from Kevin and this company. Thank you again KEVIN.
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