DealBuyer Avis 

507
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Buy with confidence! Ordered a new Apple Watch at a very good price and it has arrived the next day exactly as expected! I have read the reviews here before making a purchase so I’m going to leave one... Voir plus

Noté 5 sur 5 étoiles

Apple Watch Series 10 - Order arrived as expected on the free next day service - item exactly as described: brand new sealed in box. Overall great trouble free service and product

Noté 5 sur 5 étoiles

Fantastic after sales service, my air fryer was just over a year old when it broke down. I contacted Dealbuyer to ask what sort of guarantee they had, after providing proof of purchase, I... Voir plus

Noté 1 sur 5 étoiles

item delivered and clearly not “ in excellent condition with little to no sign of use. They are normally ex display or fully tested change of mind customer returns”. in fact items showed quite deep... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

At dealbuyer.com our aim is simple - to make shopping online for consumer electronics, quick, easy, and offer incredible value for money. We have a strong focus on customer service and after sales care, and strive to offer the best online purchasing experience going. We dispatch most orders placed before 5pm for a next working day delivery so you’re not waiting days or weeks for your new purchase to arrive!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

507 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(507)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Apple Watch turned up yesterday in poor…

Apple Watch turned up yesterday in poor packaging and completely dead. Either the watch itself is broken or the charging cable. Messages sent and nothing heard back yet which is pretty crap. Should have just gone for the £200 new one from John Lewis and saved my time.

8 juin 2024
Avis spontané
Logo de DealBuyer

Réponse de DealBuyer

Hello - We respond to all messaged within 24hrs and usually the same day if the message comes in before 5pm. It may be worth checking your spam folder. I can see on this occasion the return was sent back to Apple and returned to us as No Fault. Perhaps you may have had a faulty power source in your home.

Noté 5 sur 5 étoiles

iPad mini

Excellent buy. In great condition and works well. Would definitely buy from this site again.

29 avril 2024
Noté 1 sur 5 étoiles

sold me faulty airpods

sold me faulty airpods, then made me go through a long process just to fix the issue. DONT SHOP HERE!!!! Now i have to wait another week or so just to use airpods and they still haven’t issued a refund or a replacement or anything. If you value your self respect as a consumer then i repeat DO NOT SHOP HERE

25 avril 2024
Avis spontané
Logo de DealBuyer

Réponse de DealBuyer

We collected these Airpods from the buyer and found the item not to be faulty, It was user error.

Noté 1 sur 5 étoiles

Shocking company avoid!

Shocking company avoid!
I purchased Sharp tv, right from the start tv remote was not working properly and I have requested deal buyer for replacement, which they have provided after few months TV started to be unresponsive and in order to turn it on and change channels or moving from app to app I had to unplug it from the wall for few minutes and then turn it back on. I have sent tv back first time and paid for packing and postage costs myself, they have returned my tv and said that batteries in tv remote were old, which wasn't true as I'm changing them regularly shortly after this experience I have requested them to check the tv again as it was still not working properly, this time they have suggested to me via email communication that it might be a fault due to my Google account and advised me to open new Google account or log on under someone's else's account which didn't make sense as that would not influence changing channels or struggles while turning tv on, however they have agreed to check tv again this time they have provided FedEx prepaid label and collection, I have packed tv and wrapped it in bubble foil and placed it in the box provided by Dealbuyer when they have returned tv to me after first inspection. After few days I have received email that tv was demaged due to inappropriate packaging with pictures of demages on tv and advising me that refund in a value of 50% of purchase price will be issued, when I challenged them via email they have never responded to me. They have issued partial refund but I'm not happy with it as I would rather have tv that works properly or refund of full price of tv, also I'm positive that damage has been caused by them as I have packed tv safely they never wanted to deal with it again after their absurd excuses of old batteries and Google account faults.

27 mars 2024
Avis spontané
Logo de DealBuyer

Réponse de DealBuyer

The TV was returned to us with the Plug resting against the screen which caused the screen to smash during transit. We did send a packaging guide in the returns email explaining best packing practise for sending back a TV. Having the plug secure at the back of the TV is a must for this very reason. As a goodwill gesture we still refunded 50% of the TV (after 11 months use) and ended up having to scrap the TV.

Noté 1 sur 5 étoiles

Bought a 12v TV which is obviously…

Bought a 12v TV which is obviously second hand.

The box is damage the packaging inside had obviously been removed previously and damaged.
The cables either untied or tied up with obviously not the right ties.
The ariel bag is torn open
Remote still had batteries inserted
And lastly there are signs on the box of previous postage labels.

This is very dishonest if I wanted a second hand product I would of purchased one at fraction of the price.

15 avril 2024
Avis spontané
Logo de DealBuyer

Réponse de DealBuyer

You did purchase a Grade A product from us so the box / bags would have previously been opened. The condition is very clear on the product page. We did however collect the TV for free and issued a full refund.

Noté 3 sur 5 étoiles

Brilliant product would recommend

Brilliant product easy to use good value for money I am now changing this review as after several uses the white dial writing for temperature/ timings are rubbing off after cleaning. I followed all cleaning instructions correctly but this on external.

26 mars 2024

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