Great Customer Service and team support…
Great Customer Service and team support by members of Home Care Team.
25 août 2026
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À propos de l'entreprise
Écrit par l'entreprise
Dearest Care is a patient advocacy service that helps individuals and families navigate the healthcare system with confidence, so no one has to face their health challenges alone. We match each patient with a dedicated, experienced advocate who becomes their personal guide: scheduling appointments, handling paperwork, communicating with doctors, and ensuring nothing falls through the cracks. Our service is covered by Medicare and many Medicare Advantage plans, so most patients pay little to nothing out of pocket. Our advocates are experienced healthcare professionals including nurses, physicians, pharmacists, social workers, and care coordinators, with an average of 29 years of experience, working for you and your goals alone. We support patients across a wide range of conditions including cancer, COPD, diabetes, chronic pain, Alzheimer's, dementia, and stroke. With over 27,000 patients and families guided nationwide and more than 103 dedicated advocates ready to help, Dearest Care is the trusted partner people turn to when they need someone genuinely in their corner.
Coordonnées de contact
3,8
Bien
12 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Attentive and always follows up.
2 août 2026
Mom had cancer and advocate helped
Mom had cancer, and we were lost, didn't know what to do, and what Dearest did for us was more than support; they transformed my mom's life.
They told us this would be a covered benefit under Medicare and explained that we needed to speak to their MD to ensure we qualified. Once this happened, they matched us with an amazing patient advocate and navigator who explained how to speak to our oncologist, the specialists, and even to the nutritionist that we didn't even know we needed to speak to.
This was far better than anything else we've used. I saw the reviews about this being a scam and it's not. It's a legit service that my Leann our advocated helped us through.
1 avril 2026
Avis spontané
I had a really positive experience…
I had a really positive experience working with Pairtu. They are kind, patient, and truly took the time to listen to my concerns. They made the process much easier for me and always made me feel like someone was actually there to help. I really appreciate their professionalism, compassion, and willingness to go the extra mile.
7 août 2026
Avis spontané
The service was great my advocate was…
The service was great my advocate was able to get me a walker to assist with my walking that is such a blessing. She us working on my transportation now thank Gid for this service!
7 août 2026
Dearest Care is a scam
Dearest Care is a scam. They claim that all services are covered under Medicare/medicaid. They are NOT. You will get a bill in the mail after the first month for hundreds of dollars. It is a scam.
7 août 2026
Avis spontané
Réponse de Dearest Care
Thank you for your outreach. An unexpected bill is a genuinely bad experience and something that we work hard to prevent.
While we are not able to discuss any individual's account publicly, we can confirm that we are a Medicare service provider. In regard to our cost structure: Our services are billed to Medicare Part B, and like most Part B services they carry a 20% coinsurance. Any patient responsibility may be covered by a patient’s secondary insurance coverage or a Medicare supplement plan. Patients with dual coverage by Medicaid, or Qualified Medicare Beneficiaries (QMB) are exempted from Medicare Part B’s patient cost-sharing. Patients without secondary coverage, or who haven’t yet met their annual deductible, may receive a bill once Medicare indicates any balance that remains the patient’s responsibility.
Medicare is required to send a patient an explanation of benefits (EOB), which is an itemized list of the Medicare allowed payments and acknowledgement of submission of any unpaid balances to a secondary payer. Patients who are not exempt from Medicare Part B coinsurance, or who haven’t yet met their annual deductible, would only receive a bill for any remaining balance from Dearest Care after we’ve verified any remaining balance.
Please contact our customer service team at 213-267-7359 or email us at billing@dearestcare.com, and a representative will be in touch with you within 24 hours.
Dearest care no stars for me at all…
Dearest care no stars for me at all three months and you still haven’t contacted my doctor, but we charge for phone calls through Medicare communication system extremely poor and the person I worked with Gabrielle. Cameron was a disaster. I would not recommend your company. In fact I’m intend to notify Medicare the poor Service that you provide.
5 août 2026
Réponse de Dearest Care
Thank you for your review and honest feedback. The experience you described is not what we intend for any patient who works with us. We would appreciate the chance to speak with you directly to discuss your experience in more detail.
Please call our Customer Service team at 213-267-7359 and ask to speak with a manager. We’d appreciate any opportunity to address your concerns.
Reliable caring partner:：Dearest care responds so fast after I…
Dearest care responds so fast after I called for help for wheelchair back on late June. They arranged a doctor’ conference call also have another medical assistant John fallowing up. In 5 days I got my wheelchair delivered to my home.
This company is so nice, kind and professional.
It’s a kind of company you can rely on.
Thank you Dearest Care!!!
❤️❤️💕💕
22 juin 2026
A professional experience.
Susset has been a great help in locating a primary care physician, and is continuing to connect me with other specialists. I appreciate all her support.
4 août 2026
The time that Kortnie give to finding…
The time that Kortnie give to finding the resources that will benefit me . And, she explains everything and uses email so I have something to refer too. Also, she is a very nice caring woman.
22 juillet 2026
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