Não sei bem defenir. Só sei, que me sinto tranquilo ter como minha Corretora a DEGIRO! Espero, que esta positividade de análise em relação à DEGIRO, continue. É com confiança iniquivoca, que dese... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Demora demais (várias horas) para que um novo depósito por transferência instantanea intra-EU apareça no saldo da conta, o que faz perder oportunidades de investimento. Num mundo onde trasnferencia... Voir plus
L'entreprise a répondu
Uso há vários anos sem problema, suportam imensos mercados e conversões automáticas entre moedas. As comissões podem ser mais altas que outras corretoras mas acaba por ser uma diferença irrisória
L'entreprise a répondu
Plataforma excelente, muito intuitiva. Possibilidade de escolher a Bolsa onde negociar. Transferências bancárias imediatas.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Fundada em 2008 em Amesterdão, a DEGIRO tornou-se numa das maiores e mais credíveis corretoras online da Europa. Atualmente, mais de 3 milhões de clientes em 16 países europeus confiam na nossa plataforma de alto desempenho para investir a nível global a baixo custo. Os investidores podem aceder a mais de 45 mercados transversais a 30 países e a uma vasta gama de produtos de investimento, incluindo ações, ETF, obrigações, opções e futuros. Em vários mercados, como os Países Baixos, Espanha, França, Alemanha, Itália, Irlanda, Portugal e Grécia, os clientes também podem investir em criptomoedas. Isto permite aos investidores construir carteiras diversificadas numa única conta. A nossa plataforma combina tecnologia de negociação inovadora com apoio ao cliente personalizado por telefone e e-mail nos idiomas locais. Quer seja um investidor iniciante ou experiente, pode beneficiar de preços transparentes, ferramentas fiáveis e uma experiência de investimento sem complicações. Como parte da flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), combinamos tecnologia inovadora e intuitiva com a escala e a estabilidade financeira de uma infraestrutura de corretora líder na Europa. O nosso compromisso com o valor, a fiabilidade e a qualidade do serviço foi reconhecido com mais de 100 prémios internacionais. A DEGIRO continua a empoderar os investidores, fornecendo soluções eficientes, transparentes e fáceis de utilizar que os ajudam a atingir os seus objetivos financeiros com confiança. Investir envolve risco de perda. Isto não constitui aconselhamento de investimento.
Coordonnées de contact
Rembrant Tower Amstelplein 1, 1096 HA, Amsterdam, Pays-Bas
- +351308804692
- clientes@degiro.pt
- degiro.pt
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DEGIRO
Dear Ernst,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Muito boa funcionalidade em geral
Muito boa funcionalidade em geral, boa comunicação, transparência.
12 mars 2025
Avis spontané
Réponse de DEGIRO
Olá Sr. Nuno,
Estamos muito felizes em te-lo connosco!
Agradecemos imenso o seu feedback.
Com os nossos melhores cumprimentos,
DEGIRO
Réponse de DEGIRO
Dear Duarte,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Simple to use.
3 mars 2025
Avis spontané
Réponse de DEGIRO
Dear Nando,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Plain vanilla ok; otherwise no ...
DeGiro seems to be a good platform for plain vanilla trades.
But I recently bought puts on the S&P 500 and they struggled:
- my orders disappeared with no explanation
- when I did manage to buy, the prices are wrong and the P&L on one position is showing market value minus 20 cents
- there are many P&L calculations and it's unclear what each means, so I have to do the calcs manually in Excel
- Support is slow with poor follow up
Today, they are showing a decline in US markets after a close where they increased.
1 mars 2025
Avis spontané
Réponse de DEGIRO
Dear Olivier,
Thank you for sharing your detailed feedback. We apologize for the issues you have encountered and appreciate your patience as we work to resolve them.
Regarding the daily variations in market data, these are dependent on our data providers. Some providers calculate based on the first price of the day, while others use the last price from the previous trading day. This can result in discrepancies in the displayed market values.
We understand your frustration with the disappearing orders, incorrect prices, and unclear P&L calculations. Our team is actively investigating these issues. If our service desk has informed you that your case has been escalated, please be assured that we are working diligently to find a resolution. Some issues may take longer to address, but we are committed to providing a thorough response.
Please note that despite any visualization issues on the platform, your investments are not affected. We are continuously working to improve our systems and appreciate your understanding.
If you have any further concerns or need additional assistance, please do not hesitate to contact our customer service team.
Sincerely,
DEGIRO
Muito didatico.
25 février 2025
Avis spontané
Réponse de DEGIRO
Olá Paula!
Estamos muito felizes em te-la connosco!
Obrigado pela review de 5 estrelas!
Com os nossos melhores cumprimentos,
DEGIRO
It is really easy to use the platform
It is really easy to use the platform, anyone can do it.
Searching for stocks or ETFs, buying what you want, moving money from you accounts, selling, get money from the platform are really simple operations. Well done Degiro!
25 février 2025
Avis spontané
Réponse de DEGIRO
Dear Isabel,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Réponse de DEGIRO
Dear Álvaro,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Simple and clean
19 février 2025
Avis spontané
Réponse de DEGIRO
Dear Paulo,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Excelente corretora.
18 février 2025
Avis spontané
Réponse de DEGIRO
Olá Sr. Lopes,
Estamos muito felizes em te-lo connosco!
Agradecemos imenso o seu feedback.
Com os nossos melhores cumprimentos,
DEGIRO
Besides the fact that I do jot…
Besides the fact that I do jot recommend Degiro, as there are better platforms, I have just received a questionary to review degiro and they only accept 10/10, jone bellow. Tried to give 1 but not allowed.
12 février 2025
Avis spontané
Réponse de DEGIRO
Dear Sónia,
Thank you for your feedback. We apologize for any frustration you experienced with our review process. We value all feedback, whether positive or negative, as it helps us improve our services.
We are currently reviewing our questionnaire system to ensure it accurately reflects our clients' experiences. Your input is crucial in this process, and we appreciate you bringing this to our attention.
Please feel free to contact our Portuguese customer service team if you have any further concerns or if there is anything we can do to assist you.
Sincerely,
DEGIRO
Réponse de DEGIRO
Dear Tom,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
The most expensive broker with…
The most expensive broker with extremely high fees, terrible customer service, extremely high commissions and expensive FX rates.
6 février 2025
Avis spontané
Réponse de DEGIRO
Dear Jose,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced. Your comments are very important to us, and we take them seriously.
We strive to provide competitive rates and exceptional customer service, and we regret that we did not meet your expectations. We would like to understand more about your experience and address any specific issues you faced. Please contact our Portuguese customer service team so we can assist you further.
We are committed to improving our services and appreciate your input as it helps us to better serve our clients.
Sincerely,
DEGIRO
Réponse de DEGIRO
Dear Tiago,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Been using it for years.
Been using it for years.
Seems legit and trustworthy.
27 janvier 2025
Avis spontané
Réponse de DEGIRO
Dear Pedro,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Adoro fazer os meus investimentos na…
Adoro fazer os meus investimentos na DEGIRO, é uma plataforma muito fácil e prática de usar
25 janvier 2025
Avis spontané
Réponse de DEGIRO
Olá Sr. Ildeberto,
Estamos muito felizes em te-lo connosco!
Agradecemos imenso o seu feedback.
Com os nossos melhores cumprimentos,
DEGIRO
The platform is well thought and is…
The platform is well thought and is really secure. Also provides great investment insights and training.
17 janvier 2025
Avis spontané
Réponse de DEGIRO
Dear Danilo,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
User since 2016 - couldn't ask for a better user experience.
User since 2016. Couldn't ask for a better user experience. Would only request for some fees to be lower but generally speaking, Degiro is a cheap and great alternative to build your financial portfolio.
31 décembre 2024
Avis spontané
Réponse de DEGIRO
Dear Joao,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Réponse de DEGIRO
Dear Vasile,
We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!
Kind regards, DEGIRO
Réponse de DEGIRO
Olá João!
Estamos muito felizes em te-lo connosco!
Obrigado pela review de 5 estrelas!
Com os nossos melhores cumprimentos,
DEGIRO
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