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Delhicious Avis 

2 242
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I do like the products I bought (night routine package), but the night moisturiser, the oil drops, and mask leave far too much grease on my face, even after it's washed up and therefore clogging pores... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, instant response to any questions. The migh-tea moisture balm and salve moisture are working really well for my son's eczema flar up and I'm enjoying the feel of the midnight m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using your balm for a year or two now and as someone who has had dry skin/ exczma since I was a child and used all the creams and lotions, this is the one I stand by!! The tubs last me so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have had an itchy scalp for a while and just two uses of the shampoo and conditioner set has alleviated this considerably. And so reasonably priced too! Really happy to support a South Asian brand tha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. aussi dans
  3. Boutique d'articles de toilette
  4. Boutique de santé et beauté
  5. Herboriste
  6. Magasin de cosmétiques
  7. Magasin de produits de beauté

Écrit par l'entreprise

Born in Delhi, Made in the UK. Born to provide a natural solution for a dry skin condition developed during pregnancy, husband and wife team Zak and Zara went back to their Indian roots and began formulating in their kitchen. Starting with one product, Delhicious has grown into an innovative solution-based skincare brand with skin healing at its core.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(2 242)

526 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service all round,and loved the…

Great service all round,and loved the free gift too,thank you

8 mai 2026
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Réponse de Delhicious

Hi Vicky,

Thank you so much for taking the time to leave us a review – we really appreciate it! We’re thrilled to hear that you were happy with our service and liked the free gift. It’s always great to know when we’re meeting expectations and delivering a smooth experience.

If there’s anything else we can do for you in the future, please don’t hesitate to get in touch. We look forward to hearing from you again soon!

Warm regards,
Marie

Noté 5 sur 5 étoiles

Love their shampoo

Love their shampoo. Can’t use any other now as this one feels natural and so much less chemically than commercial ones. My hair is happier and doesn’t have that sticky coating that I find big brands leave. Lovely smell too - so fresh.

18 mars 2026
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Réponse de Delhicious

Hi Becky,

Thank you so much for your wonderful review! We are thrilled to hear that you love our Rich Roots Shampoo and it's helping your hair feel happier. Your feedback means the world to us and it helps other customers make informed decisions.

We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!

Best regards,
Marie

Noté 5 sur 5 étoiles

Highly recommend the products

Highly recommend the products! They cleared up my eczema and psoriasis very quickly.
I’ve tried their balms, moon drops, hair oil and they all work wonders! My hair grows back so much thicker too. Need to buy the whole range next! & quick delivery

30 avril 2026
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Réponse de Delhicious

Hi Kiran,

Thank you so much for your amazing review of our products! We are so happy to hear that you like the products you've tried so far and they have helped with your eczema, psoriasis and hair growth. Your feedback not only brightens our day but also helps future customers make the right choice.

If you ever have any other thoughts to share on the product, or on any others you’ve tried, we’d love to hear them! Your reviews have a huge impact, so feel free to keep them coming. We truly appreciate your support!

Best regards,
Marie

Noté 5 sur 5 étoiles

Lovely hair products

Lovely hair products. Hair regrowth is coming along nicely. My hair is no longer a nightmare daily and is much softer.

30 avril 2026
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Réponse de Delhicious

Hi Eilidh,

Thank you for sharing your positive feedback! We’re so happy to hear that our Rich Roots haircare range is helping with your hair regrowth. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it.

Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!

Cheers,
Marie

Noté 4 sur 5 étoiles

I didn’t receive the parcel on time but…

I didn’t receive the parcel on time but the products are great.

7 mai 2026
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Réponse de Delhicious

Hi Cindy,

A huge thank you for taking the time to leave a review! We really appreciate your feedback and it means so much to our team. We are grateful for your support.

If you have any more thoughts on how we can improve or any products you want to shout out about, feel free to leave another review. We always enjoy hearing from you! Thanks again, and we look forward to hearing more from you soon.

Best,
Marie

Noté 5 sur 5 étoiles

This has become my new go to hair oil

This has become my new go to hair oil, I would recommend this and the hair scrub. Excited to try new products!

6 mars 2026
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Réponse de Delhicious

Hi Humaira,

Thank you so much for your wonderful review! We are thrilled to hear that you like our Rich Roots Hair Oil and Scalp-Eaze Scrub. Your feedback means the world to us and it helps other customers make informed decisions.

We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!

Best regards,
Marie

Noté 1 sur 5 étoiles

I’ve messaged you on instagram and fb

I’ve messaged you on instagram and fb, you’ve not even responded or opened my message on instagram, very very poor customer service support

29 avril 2026
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Réponse de Delhicious

Hi Nazma,

I hope you're well.

Please email us at support@delhiciousbody.com. This is the best route for support and the team respond within hours.

All the best,

Marie

Noté 5 sur 5 étoiles

Excellent Products, Exellent Service

I have bought several products from this company. All the products I've bought are amazing. Lovely to use and smell nice without being overpowering. The hair products are great; Scalpeaze and Scalp Scrub are soothing and leave the head and hair feeling clean as do the shampoo and conditioner. The scalp hair oil is divine. All products are reasonably priced and my order is always sent promptly.

28 avril 2026
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Réponse de Delhicious

Hi Ruth,

Thank you so much for your wonderful review! We are thrilled to hear that you like our products including the Rich Roots haircare range and the Scalp-Eaze range. Your feedback means the world to us and it helps other customers make informed decisions.

We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!

Best regards,
Marie

Noté 5 sur 5 étoiles

I ordered some cream and it arrived…

I ordered some cream and it arrived very quickly, and I am enjoying using it

4 mai 2026
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Réponse de Delhicious

Hi Julie,

Thank you so much for your kind words and for sharing your positive experience with our Migh-Tea Moisture Balm. We’re so happy to hear it’s working out well for you. Your insights help us keep delivering the best for our customers. Looking forward to hearing more from you soon. Thanks again!

Best,
Marie

Noté 5 sur 5 étoiles

Amazing products!!

Amazing products!!! And really fast delivery. The hair products have transformed my scalp and left my hair soft and nourished

27 avril 2026
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Réponse de Delhicious

Hi Jenny,

Thank you for sharing your positive feedback! We’re so happy that our Rich Roots haircare range has helped your scalp and hair. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it.

Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!

Cheers,
Marie

Noté 5 sur 5 étoiles
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Réponse de Delhicious

Hi Margaret,

Thank you so much for taking the time to leave us a review – we really appreciate it! We’re thrilled to hear that you were happy with the order process, shipping time and delivery. It’s always great to know when we’re meeting expectations and delivering a smooth experience.

If there’s anything else we can do for you in the future, please don’t hesitate to get in touch. We look forward to hearing from you again soon!

Warm regards,
Marie

Noté 5 sur 5 étoiles

Have been very satisfied with the…

Have been very satisfied with the products received so far. Easy to order and prompt efficient service and delivery .

8 mai 2026
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Réponse de Delhicious

Hi Celia,

We’re so grateful for your review! It’s fantastic to know that you are very satisfied with our products. We truly value your support. If you have any particular favourites from our collection, we’d love for you to share your thoughts on those.

Your reviews not only make our day, but they also help other customers find exactly what they’re looking for! Feel free to leave another review anytime - we look forward to hearing from you again!

Best wishes,
Marie

Noté 5 sur 5 étoiles

I have so many products from this…

I have so many products from this company because they're so good. I purchase the balms and creams for my children's eczema and it really has helped. I have the shampoo, oil, conditioner and hair mask for myself and my hair never felt so good.

27 avril 2026
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Réponse de Delhicious

Hi Shanaz,

Thank you so much for your wonderful review! We are thrilled to hear that you like our products and they are helping you and your family. Your feedback means the world to us and it helps other customers make informed decisions.

We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!

Best regards,
Marie

Noté 5 sur 5 étoiles

Great products

Great products, always help my scalp & eczema. Saw a big difference in my hair. A lot thicker & healthier

22 avril 2026
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Réponse de Delhicious

Hi Julie,

Thank you so much for your wonderful review! We are thrilled to hear that our products are helping your skin, scalp and hair. Your feedback means the world to us and it helps other customers make informed decisions.

We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!

Best regards,
Marie

Noté 5 sur 5 étoiles

Second time ordering from Delhicious…

Second time ordering from Delhicious and I absolutely love their products! They smell great and feel good on your skin and hair.
I use the shampoo and conditioner and my very dry hair feels softer and slightly more hydrated.
I really like the scalp oil as well.

24 avril 2026
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Réponse de Delhicious

Hi Melodie,

Thank you for sharing your positive feedback! We’re so happy that you like our Rich Roots haircare range and the products are helping your hair feel softer and hydrated. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it.

Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!

Cheers,
Marie

Noté 1 sur 5 étoiles

Poor customer service

Poor customer service.
I've bought 4 of the balms and the last one I've purchased is grainy and sticky with a weird texture and doesn't melt. Contacted them to find out if there was a batch issue or formulation change. Was told I have to send it back for 'inspection' at my own cost,despite sending photos and batch numbers of the old and new balm. Surely if they don't think there's a batch issue then sending a replacement to someone who is clearly a product fan and loyal customer makes way more sense? I work in healthcare and recommend this product to my eczema and psoriasis patients too. Definitely going to look for an alternative product to use and recommend. Really disappointed by this experience.

6 mai 2026
Avis spontané
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Réponse de Delhicious

Hi,

I hope you're well and I'm sorry to hear about your experience. Regarding your feedback on our balms - they are 100% natural and poured by hand and therefore the colour/consistency can vary from batch to batch which is normal and the benefits are not affected by this. As the team were unable to see anything unusual on the images, they felt it best to physically inspect the item and of course would replace the item for you at no cost.

If you'd like some further support please do send an email, addressed to myself and I will personally pick this up. Apologies again for your experience, your feedback is valuable and will of course help us to improve and we’re always on hand to help.

All the best,
Marie

Noté 5 sur 5 étoiles

Easy to use

Easy to use, free from chemical additives

1 mai 2026
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Réponse de Delhicious

Hi Nick,

Thank you for sharing your positive feedback! We’re so happy that our products met your expectations. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it. Thanks again for your support!

Cheers,
Marie

Noté 1 sur 5 étoiles

Sent out the wrong item

Sent out the wrong item. Had a chat on their live chat option just to be told to email someone else at the end. Just to go through the whole process of sending back the items and waiting another week for the item I ordered originally.

18 avril 2026
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Réponse de Delhicious

Hi Ummara,

Thanks for sharing your feedback. I've had a look at this for you and can see you were advised to email the support team to help with your query which is the standard approach we follow. To give you some more context, our online chat function is available throughout the day to help customers with product and routine advice. They are not able to help with post-purchase support as this would require more details as well as an email trail for full cycle support. If there's anything further you need support with please feel free to reach out anytime. Our response times are quick and generally your email will be handled within hours.

All the best,
Marie

Noté 1 sur 5 étoiles

Great hair products, but the lotion and service are a major letdown

UPDATE: 17/7/2026

TikTok Shop has now stepped in and issued a full refund. Delhicious initially refused the refund—despite being in possession of the fully returned bundle (including the non-faulty oil)—and dismissed my experience as "subjective," even though they publicly admitted here that the product leaves a "heavy barrier." If you find yourself in the same position, do not let them or TikTok brush you off. Escalate the case, quote the Consumer Rights Act, and prove they have the goods.

I have been a loyal customer of this brand for a while and will continue to buy their hair products and balms as I have always had a great experience with them. However, the lotion is a massive disappointment and completely different in quality.
​Despite being marketed as a moisturizer, the lotion does not soak into the skin. It leaves a sticky, tight, and uncomfortable film that I was forced to wash off immediately. It is simply unfit for its intended purpose.
​When I raised this with customer service, the experience went from bad to worse. An advisor named Nic was incredibly dismissive, repeatedly telling me my physical experience was merely a "subjective preference." He even went as far as to tell me the product "does not require washing off," effectively telling me my own experience was wrong because other customers are happy.
​It is a shame to see a brand I support hide behind "dermatologist approved" claims to ignore a legitimate product failure. While I love the balms and hair care, the handling of this complaint shows a significant lack of customer service training. To be told that an unusable product is just a "preference" is patronizing and unprofessional. I hope management takes this feedback seriously, as the current support is driving away loyal customers.

6 mai 2026
Avis spontané
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Réponse de Delhicious

Hi,

Thanks for taking the time to leave your feedback. We’re really sorry to hear that our lotion didn’t work for you and that you felt dismissed during your conversation with our support team.

We appreciate you sharing your honest experience about both the product and the way your feedback was handled and this has been shared wider internally. I also wanted to take this opportunity to provide you with some context on the specific product which you were not happy with. Our lotion has been specifically formulated for customers with eczema and psoriasis and with this in mind, it is designed to hold some moisture at the skin surface. Ingredients such as Shea butter intentionally form a barrier to reduce water loss and hence, I understand the feeling you've described. Generally, these types of products are specially formulated for very dry or problem skin and are heavier by design as they prioritise protection over a synthetic/cosmetic finish. I hope this helps a little to clarify.

Nonetheless, we truly value your support and if there's anything further we can help or guide with, please feel free to reach out.

Best regards,
Marie

Noté 5 sur 5 étoiles

A fantastic product which has calmked by…

A fantastic product which has calmed by scalp psoriasis more than medicine. Brilliant stuff!

27 avril 2026
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Réponse de Delhicious

Hi Emma,

Thank you so much for your amazing review of our Rich Roots haircare products! We are so happy to hear that these have helped calm your scalp psoriasis. Your feedback not only brightens our day but also helps future customers make the right choice.

If you ever have any other thoughts to share on the product, or on any others you’ve tried, we’d love to hear them! Your reviews have a huge impact, so feel free to keep them coming. We truly appreciate your support!

Best regards,
Marie

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