Delilah Home Avis 

383
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Washing instructions not posted. I emailed inquiry. Response was vague. -Item texture does FEEL NICE and buttery, as expected over my wool mattress pad. However, THIN LOOKING weave might wear too... Voir plus

Noté 5 sur 5 étoiles

Absolutely GORGEOUS sheets that feel like super high end hotel linens. Came beautifully packaged and would make an amazing gift. Beautiful! Love finding a fair trade and sustainable linens company and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I like that instead of offering 100s of products like everyone else, these seem to focus on making a few products high quality. I have ordered bathroom towel sets, sheets, and beach towels and e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We just received our 1st Queen sized Hemp Bed Sheet Set and it certainly deserves all of the excellent reviews! It feels so good and we both like the natural look & feel! Can't recommend buying thes... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne

Informations provenant de diverses sources externes

We provide a natural, sustainable, and safer home textile option for your everyday use. Our 100% organic cotton and hemp products pay homage to our environment and enhance the lives of customers. We believe, what you put on your body is just as important as what you put in your body. Our Delilah Home textiles do not contain allergenic, or toxic chemicals and may also help reduce allergies and respiratory problems. Plus organic cotton has been known to feel better, last longer and have stronger fibers. Organically grown and processed cotton and hemp will not expose you to herbicides, fungicides or other chemical residues. Live cleaner with Delilah Home.


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4,4

Excellent

TrustScore 4.5 sur 5

383 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(383)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing company- amazing products

An earnest company where a real person (the CEO) answers your questions directly. I’ve been using the towels in my short term rental for almost two years now and they are still in perfect condition!! Lovely and fluffy many many many washes later. I just ordered more as I have a new rental coming on line. If you are looking for an amazing product that will last- look no further!!

11 novembre 2022
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Réponse de Delilah Home

Thank you Emma for your great review. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

Originally unhappy with ordering…

Originally unhappy with ordering complexities but the towels are AMAZINGLY thick, absorbent, soft, and attractive. I’d would definitely buy these again. Never used better towels.

13 octobre 2022
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Réponse de Delilah Home

Thank you so much Scott for your support. Welcome to the family. Michael-CEO

Noté 5 sur 5 étoiles

Amazing products and customer service

I came to Delilah Home because I wanted the safest, sustainably- and ethically-produced towels and bedding. I believe I have found that in Delilah Home. And the customer service is fantastic. A tracking number issue was quickly resolved. I was surprised and delighted with the considerate response and attention. The order was a gift and the recipients say that the towels are perfect. Thank you!

17 septembre 2022
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Réponse de Delilah Home

Thank you very much Cindy. We appreciate you and your support of Delilah Home. Michael-CEO

Noté 5 sur 5 étoiles

Live up to the description

I have found that the quality of bed sheets cannot be determined by brand or cost point alone. The best sheets are soft, easy to care for, and amply sized. The 100% cotton sheets I bought for a full-sized bed fit well and stay in place at night, wash beautifully, and feel silky soft. The light gray color is very attractive and pairs well. These are definitely the best sheets I have every purchased.

20 septembre 2022
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Réponse de Delilah Home

Thank you so much Molly. We appreciate your support. Michael-CEO

Noté 5 sur 5 étoiles

Love the quality

Love the quality and quick delivery!
Just received the King size duvet in light grey, upon inspection - the duvet was unbuttoned, not neat, and ALL (4) inner duvet ties are a mess- ends of ties are frayed!! it appears to be used! This is exhausting - shopping online, waiting, shipping and now this has to be returned.

15 septembre 2022
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Réponse de Delilah Home

Thank you Mary. I hope you are enjoying the replacement we sent you and the local charity likes our donation. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

Oh, these are DIVINE!!

Ordered the duvet cover + the organic hemp sheets in an effort to minimize any toxicity in my bedroom. I love the feel of them and can’t wait to order another set. Hoping that Delilah Home adds more colors to the collection :)

27 août 2022
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Réponse de Delilah Home

Thank you very much Kara. We appreciate your support. Michael-CEO

Noté 5 sur 5 étoiles

Will definitely be a repeat customer

It’s hard to find organic, GOTS certified beach towels. So glad to have found Delilah Home and support a small business too! Really great, high quality towels and - even better - great customer service. (I contacted them w/a question and got a response from the CEO!)

14 août 2022
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Réponse de Delilah Home

Thank you so much Meg. We are appreciate your support. Michael-CEO

Noté 1 sur 5 étoiles

Site is difficult to navigate with all…

Site is difficult to navigate with all the popup ads. I was surprised to see a "route protection package" was added to my bill ($0.98) which I didn't want or need. I've unsubscribed from emails because I've been bombarded with them since my order.

9 août 2022
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Réponse de Delilah Home

Hello Ellen, Good afternoon. Thank you for taking the time to review my company. However, I am bummed that 5 days ago, you left us a 2 star review and today a 1 star. As a family run business, this really hurts all the people we have working for our company, who put in countless hours to provide the very best service. Hopefully, I can shed some light on your respected comments.

I understand the pop's can be distracting. However, we have found that most people do not have the time to read our thousands of reviews. So, the pop's are a quick way for actual customers to rate our products. I have looked into the timing of them and did respond to your earlier review, thanking you for your feedback and suggestions.

Concerning route, there is a disable button that you may have missed. Route serves a purpose to protect you and us from porch pirates or lost shipments. Once shipments leave our building, the shipping carrier is responsible. So, I am glad your package arrived on time.

Lastly, when you ordered from us 5 days ago, you caught us in the middle of our Back to School promotion. We have partnered with Operation Warm to provide coats to US kids in need for this Fall. So, the three emails you received from us was to help generate donations to help these children. Looking at my competition, we do send out less emails. I am sorry if we filled your inbox. This was not our intention.

Hopefully, the kitchen towels you ordered will be at a 5 star level. We take tremendous pride in producing the best products and having the best customer service. So, I hope we have a chance to exceed your future expectations.

Welcome to our family Ellen,

Michael-CEO

Noté 5 sur 5 étoiles

Very amazing quality!!

Very amazing quality!!! The best! But they could have put the towels in some barrier before putting in box.

4 août 2022
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Réponse de Delilah Home

Hello Karyn, Thank you so much for the wonderful review. We are testing out different packaging concepts. Some folks like the protective film, some don't. So, we are trying to figure out the best option. Thank you again, Michael-CEO

Noté 5 sur 5 étoiles

Great line

Very quick delivery and beautiful product!

3 août 2022
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Réponse de Delilah Home

Thank you Andrew for your review. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

Silky smooth soft

I cant believe these are hemp sheets I'm sleeping on. Just so incredible. Way better than bamboo so soft, I put them on right away the day I got them. I feel like im waking up in a Bali retreat bed. So cozy. So Grateful they are organic, made in Portugal and not China.

2 août 2022
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Réponse de Delilah Home

WOW!!!! Thank you Jess for the incredible review. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

AAT HOME WITH DELILAH HOME

This is the first time I have ordered from Delilah Home and couldn't be more pleased with the beach towels and service from the company. I appreciate the communication pertaining to my order. I know the bride and groom will enjoy these towels for a long time to come! Thank you and will be ordering again from Delilah Home!

30 juillet 2022
Avis spontané
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Réponse de Delilah Home

Thank you so much Amy. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

So Pleasantly Pleased

Once introduced to Delilah Home products, we are hooked. We have purchased many sets of sheets for ourselves and as gifts for others. The organic cotton is just so comfy, we find it hard leave this comfort to start our day. The towels are likewise soft and cuddly and after a couple of years now of frequent washes, the towels and sheets still look and feel like new. We will continue to purchase from this simply elegant company whenever we are in need of sheet or towels.

18 juillet 2022
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Réponse de Delilah Home

Thank you Joan. We appreciate you! Michael-CEO

Noté 5 sur 5 étoiles

The best organic towels

I think these are the best organic towels out there! Love them, they are so fluffy, absorbent, thick, and soft, and do not lose those features over time. A worthwhile investment. Personable, fast customer service too

18 juillet 2022
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Réponse de Delilah Home

Thank you Tara. We appreciate you! Michael-CEO

Noté 3 sur 5 étoiles

Service and shipping were fine, but.......

Service and shipping were fine. I was disappointed that my request to ship the items on or after July 7th was not honored and that the package set outside the residence for 2 days unattended. Thankfully it was safely retrieved when the recipient returned home on schedule. It is apparent that the seller does not consider requests made via the "Notes to seller" portion of the online ordering process.

9 juillet 2022
Avis spontané
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Réponse de Delilah Home

Hi Richard, I am sorry to hear about your 3 star review. We did not receive your request to hold your order until July 7th. Had we know or received an email, we could have waited to ship your order. All our orders coming in electronically and go straight to our warehouse. We never really see or touch the order before it ships. So, I apologize for shipping early to you. Thank you, Michael-CEO

Noté 5 sur 5 étoiles

Worth the money

Very comfortable and cool especially summer season.

3 juillet 2022
Avis spontané
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Réponse de Delilah Home

Thank you Carmen. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

I bought my 2nd set of hemp sheets

I bought my 2nd set of hemp sheets. They are comfortable and beautiful. I appreciate that hemp is a perennial crop, making it easier on this stressed planet of ours. I had a little trouble figuring out how to use a promo code and had great customer service to sort it out. Overall, a great experience with Delilah. Thanks.

3 juillet 2022
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Réponse de Delilah Home

Thank you Linda. We appreciate you and your support of Delilah Home. Michael-CEO

Noté 4 sur 5 étoiles

Trying to get a return label

Trying to get a return label. Have emailed customer service and 3 days a not even an automated response that they have received my message..... update: received a response directly from the Cofounder with a return label. Thay had been understaffed and small enough not to have a separate CS dept. Although an automated response with an expected response time would be appreciated.

30 juin 2022
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Réponse de Delilah Home

Nicole, I am sorry to see your 2 star review. Please check your spam folder. We sent the return label to you today. This is two days after your request and within the promises we make. Thank you, Michael

Noté 5 sur 5 étoiles

Just Beautiful, all the way around.

When I ordered the King sheets I did not expect them to arrive within 2 to 3 days but they did. Pictures on the website do not describe how beautifully made they are nor they're color. And the packaging, oh my! As always Delilah has outdone themselves.

29 juin 2022
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Réponse de Delilah Home

Thank you soooo much for the great review. We appreciate you. Michael

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