Dental Sky Wholesaler Ltd Avis 3 925

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Voir plus

Noté 4 sur 5 étoiles

You are doing very well! You dispatched the product promptly and the Optim Interdental Brushes that I ordered are far better than any that I could buy in places like Boots or Superdrug. Your courier i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has excellent communication ability and was able to change my preferred day of delivery by DPD very easily. My order was expedited efficiently and received the goods at the beginning of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks to Millie, working with Dentalsky was an absolute pleasure. I would highly recommend her to anyone looking for reliable, high-quality support. She truly goes above and beyond.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles dentaires
  2. Matériel et équipement d'hôpital
  3. Fournisseur d'équpement médical
  4. Magasin de matériel médical

Écrit par l'entreprise

Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.

Dental Sky Wholesaler Ltd

Écrit par l'entreprise

Keeping dentists working...Seamlessly
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!

Fast & Free Delivery!

Free Next Day Delivery For Orders Over £50

Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge! Orders under £50 will be charged £3.95 for next working day delivery. Orders placed after 16:00 will not be delivered the next working day.

Coordonnées de contact

Promotion box for Dental Sky Wholesaler Ltd

Special Promotions & Discounts

2% discount on online orders. 2% discount for upfront payment.

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lauren is incredible

Lauren is incredible, always attentive and helpful and we really appreciate all her efforts and help

20 avril 2026
Avis spontané
Logo de Dental Sky Wholesaler Ltd

Réponse : Dental Sky Wholesaler Ltd

Thank you so much for the review!

Noté 3 sur 5 étoiles

Half my order has been sent

Half my order has been sent. The second half was due 10 days ago but I've received no parcel or update as to what's happening with it

25 mars 2026
Logo de Dental Sky Wholesaler Ltd

Réponse : Dental Sky Wholesaler Ltd

Thank you for leaving us a review, and we do apologise that you haven't received your full order yet.

We can see that a member of our team has reached out to you directly to resolve the issue.

The stock was received into our Warehouse late Friday afternoon, we will look to dispatch your order as quickly as possible to you. Thank you for your patience!

In the meantime, our Customer Support Manager has reached out with direct contact details however if you have any further queries, you are welcome to call our freephone number on 0800 294 4700, or click on the live chat button on our website that puts you through to a member of the team, or drop us an email on; sales@dentalsky.com

Many Thanks
The Dental Sky Team

Noté 1 sur 5 étoiles

Order cancelled

Order cancelled

15 avril 2026
Logo de Dental Sky Wholesaler Ltd

Réponse : Dental Sky Wholesaler Ltd

Good Morning Chris,

Thanks for the feedback.

We can see you placed an order at 10.53pm (UK time) on the 15th April.

We can see that you input a shipping address in the USA but specified the country as the UK.

We are a domestic UK dental supplier and do not export which is why you cannot select the USA as a delivery country at checkout.

You didn't select a valid UK delivery address and because of this the order was cancelled.

You were informed of this, including the reason, at 8.27am on the 16th April when our offices re-opened.

If we had a US operation then we would have been happy to accommodate you but we don't export and don't allow addresses in the USA to be specified at checkout for this reason.

You selected the country as the UK when you entered the address.

We aren't immediately sure why attempting to order from a UK domestic supplier from another country, specifying a UK delivery address that's actually in the US, and that UK supplier being unable to accommodate you is something that warrants a 1 star review.

Our offices are closed today but one of our team will reach out to you after the weekend in case there's anything we can do to clarify or assist you further.

Kind regards

The Dental Sky Team.

Noté 1 sur 5 étoiles

I ordered some needle holders I needed…

I ordered some needle holders I needed for surgery. Website says available to order. Order never arrived and rang their line and told that order is out of stock!

Not a great experience at all!

I have taken a screenshot of the page in question which still shows available to order.

12 avril 2026
Logo de Dental Sky Wholesaler Ltd

Réponse : Dental Sky Wholesaler Ltd

Good morning Balraj,

Thank you for reaching out and we're sorry that there's an unexpected wait on the product you needed.

As specified on our shipping advice page ( https://www.dentalsky.com/shipping-and-returns ) we operate a traffic light system for stock availability statuses as follows:

GREEN - IN STOCK - The item is in stock in our warehouse and will ordinarily be dispatched to you either on the same day or on the next working day for evening or weekend orders.

AMBER - AVAILABLE TO ORDER - The item is not currently physically in stock but it is on order with the manufacturer. We are expecting it soon so it is available for you to backorder - Generally this means delivery to customers within 5-10 working days although this can vary - Backordered items do not incur any additional shipping costs and will automatically be dispatched to you as soon as they arrive with us. You can call 0800 294 4700, email us on sales@dentalsky.com or use our website's live chat feature for more precise information on the expected date of delivery.

RED - OUT OF STOCK - The item is not currently physically in stock in our warehouse and the manufacturer has not confirmed a likely delivery date so we're not accepting orders for it at the moment.

As you correctly state, the stock status on this item was an amber/orange 'available to order' meaning it is available for you to order.

All items with this amber/orange 'available to order' status trigger a large notification box to pop-up at the cart stage before checkout stating the following:

"We don't have the full quantity you requested, but we'll back order the remaining 1 which will be sent as soon as we have it in stock - Usually within 5-10 working days."

We've just double checked this and that notification is running correctly, you are welcome to verify this yourself by adding the product and progressing to the cart stage where you will see that prominently displayed.

We can also see that an order confirmation email was sent to you at 11.06am on the day you placed your order stating:

"Please note, any items not in stock at the time you placed your order will be backordered and sent on to you as soon as we receive them, this is usually with 5-10 working days but timescales can vary.

If you would like to check on items on backorder or have any other questions about your order, you can email us at helpdesk@dentalsky.com."

Our offices are currently closed for the weekend but we'll listen back to your phone call tomorrow and one of our team will be in touch to update and see if there's anything we can do to improve your experience.

We are sorry that there seems to have been some confusion on delivery expectations, we do try to make this clear but that seems to have not worked as intended in this instance.

Kind regards

The Dental Sky Team.

Noté 5 sur 5 étoiles

Good gloves

Next day delivery has always been next day
Good price for 270 gloves xl fits my hands well

6 avril 2026
Logo de Dental Sky Wholesaler Ltd

Réponse : Dental Sky Wholesaler Ltd

Thank you for the review!

Noté 1 sur 5 étoiles

Will not reply to account deletion request

I have contacted the company three times asking how I delete my account and received no reply.
This is very concerning especially as our data is quite often sold to disreputable companies.

Update: details were registered. I did have an account which has now mysteriously disappeared. Why not tell me you have deleted it as requested instead of lying about it? I was able to log in yesterday and not today so there was obviously an account.
Weirdly deceitful.

12 avril 2026
Avis spontané
Logo de Dental Sky Wholesaler Ltd

Réponse : Dental Sky Wholesaler Ltd

Good morning,

We can see multiple contact forms/messages sent yesterday on Sunday 12th April when our offices are closed.

That would be the reason why you did not receive a reply on the same day - There is no one in the office to reply on a Sunday.

We have no record of anyone with your email address ever having placed an order with us.

We also never sell customer data under any circumstances and never have done.
Please feel free to give us a call on 0800 2944700 or email us on sales@dentalsky.com if you feel there's anything left unaddressed here.

Kind regards

The Dental Sky Team

Noté 5 sur 5 étoiles

Jolanta

I am happy I found here what I need and at reasonable prices. Great service and surely the next day delivery, as they promise.

8 avril 2026
Logo de Dental Sky Wholesaler Ltd

Réponse : Dental Sky Wholesaler Ltd

Thank you so much for the review!

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