Deribit Avis 

I've been a Deribit client since 2024 with zero issues until they hit me with a "source of funds" review that has turned into two months of pure hell.

It's the same scam-feeling loop every single time: I send exactly what they ask for, wait weeks for a review, and then they come back demanding more documents. Nothing ever actually moves forward. And the best part? Every time I finally satisfy their requirements and they "accept" it, one week later my account is locked AGAIN with brand-new verification demands. It never ends.

Support is email-only, painfully slow, and there is no live chat, so every pointless round trip takes days. Then, mid-process, it got genuinely disturbing: I received an email from them that was meant for a completely different customer, exposing that person's private financial and loan documents to me. They later apologized for it, but think about that: if I got someone else's data, who has mine? That is dirty, careless, unprofessional handling of people's most sensitive information.

Slow, incompetent, and a privacy risk. After being a loyal client for years, this is as bad as it gets. Avoid.

I'm a new client, I wanted to move my hedging operations from BitMEX (as the BitMEX is closing Sep 2026) to Deribit.

I passed basic KYC and was stopped on the automated residency check - the automated system doesn't recognize the dates correctly on the uploaded documents (I generated a banking statement, but the deribit UI says "it's too old" - I guess this what you get using poor AI systems).

My thought - this is a good test to see how they support their customers...

I asked for help via compliance email - no response for 2 days. I asked via the Telegram support - they said I need to wait for the compliance team to respond to the email.

IMHO: 2 working days with no response in a trivial case - this doesn't sound like a place I'd like to trust with my money.

AVOID

Ive been a customer with deribit since 2020.
Could be 5 but there's just a few things missing, such as one comment stating you cant buy crypto- Totally valid as the KYC is extensive compared to competitors and to be able to buy crypto with fiat you are required to redo your KYC as its ran through a third party site. Surely this could be fixed since its now affiliated with Coinbase firstly. Secondly some options/future contracts just remain at 0 Liq the entire time- PAXG options/futures had more volume- Not complaining about the fees but not recommened if youre lower capital and high trades.

On the contrary as someone who has been using this exchange for 5+ years now, these are the aspects I thoroughly enjoy-
Good strategies for generally all spreads
the withdrawals and deposits are generally quick
relatively good market update time with generally good 24H volume and liq
their fully customizable layouts with no limits- Tradingview charts with all of their Main indicators
just a generally clean looking exchange and if you dont like it you can tailor it to your preference/
Also the ability to create individual subaccounts and transfer positions between them- Their position builder could use a little more TLC but overall great exchange- Pretty rapid support- Decent fees and fast deposits/withdrawals- and most importantly, Great optionality in the layouts/interfaces.

Many thanks Deribit-
(Wouldn't mind a shirt <3 )

I used the platform for very long time without any particular trouble. Unfortunately more than 2 weeks ago I was blocked for a KYC update (which is totally fine), I re-submitted my documents (which are the same of last year, when I was approved) and since then I had no updates. I sent multiple emails with zero or useless answers, and I simply can't operate on the platform since then.
Unfortunately it's a good platform but with a totally unreliable customer support

Scam warning. The site took 100% of my profit as a fee. I put in $2k to test the trustworthiness of this site. I bought an option that doubled in value and sold the option. They only credited my account with the original purchase price of the option and my profit was never reflected in my wallet. I withdrew my balance and it was approved surprisingly. So 1 star instead of zero I guess.

Deribit support have difficulty to keep up with demand. All I asked for was a simple reset of 2FA. Did exactly what was requested from me and in return got very confusing messages, but no resolution. Tickets are closed without any proof of action taken and my request remained unresolved. I have difficulty to trust my money to this company as no 2FA means no access and no possibility to withdraw your funds. Edit 07-12: The issue has finally been resolved. I think the unnecessary high levels of communication (causing confusion on both sides) is mainly driven by the lack of speed of Deribit's support, without wanting to blame individuals by the way.

Edit 28-04-26: The date of the reply of Deribit says it all. I rest my case.

Deribit locked about 20K of my friend`s funds.
They set withdrawal limit = 0 & claiming for full REverification and additional posing with ID and handwritten ticket.
All repeated KYC docs immediately refused.

Avoid Deribit & Coinbase US exchanges !
AML+KYC = SCAM sooner or later

Crappy App:
- Asks for non-existent updates and kicks you out of the App.
- Can't buy crypto with FIAT because "Complete your verification" although it is already done.
- Therefore can never buy any crypto.
- Overall messy appearance of the app.

Overall: No need for the platform if you can't buy any crypto on it.

I'll give you 5* when withdrawal process will automated.

I am using Deribit for a couple of weeks now and I really like the platform so far.
Customer support, tools and indicators provided with it are a big plus.
This, combined with spot and options commissions made me opt for Deribit instead of other exchanges on the market.
Also, thanks to Aleks who is very responsive for assistance on the platform.

Some suggestions:

-Show a "Max DD" (both n. and %) column in the trade report, on the PNL chart, and per trade in portfolio. Preferrably also visible in euros and dollars.

-More granular tick size also for 0.0005> options.

- General bugs fix on android app (sometimes freezes, "positions" and "open trades" often show 0 even if logged in).

I will possibly improve the rating in a few months when I will be sure 100% of its operational stability, which as I already stated, has been very good so far.

se potessi darei 0 in quanto non posso recuperare il mio credito dala piattaforma, perchè hanno volutamente abbassato il punteggio per motivi non chiari; premetto che lo avevo raggiunto fino a poco prima.
Ho scritto e mi hanno risposto che se volevo recuperare i miei soldi dovevo accreditarne altri....ma così mi hanno portato via tutti i miei soldi....
Non trovo corretto il sistema, comunque ho esposto denuncia ai carabinieri..vedremo

I've been using Deribit for a while now, and it's the best and largest platform for trading crypto derivatives. The inclusion of new tech, instruments, support availability and trading experience is smooth, plus it has one of the best order latencies compared to other platforms. Keep in mind that trading options and futures is not easy, so it's best to learn more about the platform and the instruments through their knowledge base.

Definitely by far the best place for crypto option liquidity. It's often possible to get filled between the bid/ask as well, which I have not found to be the case elsewhere.
The UI still needs some work in several areas I would say, but in terms of placing option trades at the best price, Deribit is the best. Particularly for BTC and ETH, though they have recently added options on some alts as well.

They've also been around for years, and have a good track record and reputation, so I feel safer having my funds on there than on most other exchanges. But it's still best to keep most of your funds in your own wallets. Not your keys, not your coins!

If i could i would have given it a 0 star review, terrible platform, canceled order stay on so you enter a trade unwillingly, terrible fees and you can't even see what your profit or los if so risk management is out of the clue.
It's a old platform owners take barely any effort in making improvements.

Advise: search for something else

Fast. A great variety of derivatives. Costumer support is also fast and responsive

Fast and reliable system. They are market leader, so looking for derivatives in crypto this is the place. They also have trading app which is also a big plus.

Honestly this is the best exchange for futures and options trading. I've been using them since 2017, system is fast and reliable, low cost and super fast.

Beste platform in crypto opties en futures

A good exchange for trading futures and options. I traded on different exchanges (Bitmex for example), but there were errors and disconnections. Deribit worked the most stable.

Been an active user for 3 years. Highest volume and most liquid BTC & ETH Options exchange. Do not use if you have no experience with Options and how market makers operate... Only downside is that on high volume days lately the GUI might freeze up for a few minutes.