dermabeautystore.com Avis 

Did not receive product. Company is a SCAM!!

I would strongly advise people to be careful when ordering from this website.

I placed an order worth over $300 and have still not received my items. I have contacted customer service several times without getting a proper response. I was told that my order had been shipped, yet UPS tracking shows that they have not even received the package.

I have requested a refund and have received no reply. Based on my experience, this company appears to be highly unreliable, and I feel completely misled as a customer.

If this matter is not resolved promptly with a full refund, I will have no choice but to pursue legal action and report my experience to the appropriate consumer protection authorities.

DO NOT ORDER FROM THEM IT IS A SCAM. They have not delivered my product. They don't pick up their calls or respond to their emails. Awful experience.

DO NOT BUY FROM THIS STORE. Absolute scam. Never got my products. They wouldn’t respond to emails for weeks at a time then they offered me a refund AND CHANGED THEIR MIND and said it wasn’t company policy. A good business would HINOR THE CUSTOMER. They’re full of shit, vile disgusting business. I don’t think they ever shipped it just like everyone else on here is saying it’s a scam. Save your money bc the products are expensive. Laz skincare is SO MUCH BETTER.

Ordered 2 products on Sept. 27. Received one product with a handwritten note on the packing slip that the other item was on backorder even though they had already charged me. Emailed their customer service several times a couple weeks later with no response. Finally did get a response they they were shipping and I received the product on Nov. 4. Due to lack of communication by the company, I will never use them again.

Device went out of use in 2 times and seller refused to return/replace/refund

I bought the wrong product and returned it (kept my tracking receipt). I finally received a refund after numerous attempts to contact them over 6 weeks. Buyer be ware!!! (Updated from original post.)

It's a scam. Case in point: I ordered this product from them (Nimni cream) because it seemed to be 20% off. And they sent it to me! But here's the scam part: they priced the 15ml version at the 50ml price (I thought I was getting the 50 ml, you can see the same product in 50 ml, priced by Derma Beauty for the 15 ml they sell), so even with 20% off they are making a dishonest markup. It's extremely misleading, and they also have no reviews of this product on their website. I sent 2 emails to support and have not heard back. They even dared sending me an ask for a review of the product, and of course the link goes directly to the product page where there is no place to leave a review.. Beware and don't buy from this site! I'm going to ask a refund from my credit card.