Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Fournisseur de produits de beauté
  3. Magasin de cosmétiques
  4. Boutique de santé et beauté
  5. Clinique dermatologique

Écrit par l'entreprise

Dermatology M was founded by Dr. Mazin Al-Khafaji, a world-renowned dermatologist and a global authority on Chinese medicine, with a vision to create a truly effective, natural skincare range for sensitive and problematic skin. With over 40 years of clinical expertise, Dermatology M seamlessly blends the wisdom of Chinese herbal medicine with modern dermatological science to deliver high-performance, steroid-free skincare solutions. At the heart of Dermatology M is a commitment to balance—helping to protect, nourish, and restore skin health with transformative results. Our products are meticulously formulated to support even the most delicate skin types, making them suitable for men, women, babies, children, and teens. Each formula is powered by carefully selected botanical extracts, chosen for their time-honored benefits and dermatological efficacy. Unlike conventional skincare, which often relies on steroids or harsh chemicals, our approach is rooted in natural, results-driven solutions. We use high-quality herbal ingredients in their purest form, hand-blended in small batches to ensure potency and precision. Dermatology M is trusted by skincare professionals and individuals worldwide who seek an alternative to conventional treatments that often fall short. We understand the frustration of struggling with ongoing skin concerns, which is why we are dedicated to providing effective, gentle, and science-backed formulations that genuinely make a difference. Whether you're looking for daily skin support or targeted relief, our range is designed to help you achieve healthy, resilient skin. Experience the power of expert dermatology and traditional Chinese wisdom—your skin deserves the best.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Allergic reaction. Don’t buy if you have sensitive skin

I have experienced psoriasis for the past 24 years. After a particularly bad flare on my arms I saw the ad on Insta and decided to try their psoriasis set. The website also recommended the bath and shower oil. So I ended up spending £97.
I did a patch test and after 24 hours no reaction so applied the indigo ointment. It was really hard to apply and stained my skin but I carried on.
Next morning after showering with the oil I applied the indigo cream. Also stains everything! Immediately my skin started burning and I broke out in hives on my arms and my face also started to itch even though no products were applied there.
So I contacted customer service and was told basically, some people react but no refund because they can’t resell an opened pot!
I’ve suggested they might like to consider offering trial size products before expecting people who are often desperate for skin relief to shell out so much.
If your skin is even remotely sensitive I suggest you steer clear of this company.

12 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Not truthful about their products

This company is not truthful about their products. I had a bad flair up after using a cream that they claim is suitable for people woth perioral dermatitis. When I contacted them they admitted they dont conduct their own tests with these products. They also refused to post my review of the product on their website warning people it may not be suitable for thay skin condition, which is very misleading. They also refuse to refund anyone that has an adverse reaction. Just generally not a trust worthy line of skin care and a really poor customer service response.

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Dermatology M - Nourshing Cream & Softening Indigo Cream

My complexion is very fair, and after the latest in a series of hives/allergic reactions severely affecting my face and eye area, at the recovery stage I discovered Dermatology M. I ordered the Nourishing Cream in the hope that it might help repair my now damaged facial skin - extremely sensitive, dry, peeling, still quite red, with newly acquired ezcema. I was pleasantly surprised - it calmed everything down and returned the skin barrier to normal within a few days, with no adverse reactions. Maybe Vaseline would have done the same, but this is far nicer to use. I continue to use it daily. It is a lovely cream and keeps my skin looking healthy.

I also tried the Softening Indigo Cream on a small patch of psoriasis on my lower back, again not expecting much, but was indeed surprised that the patch disappeared after a few days. It does stain, so best for out of sight locations.

As a result of these experiences, I would recommend these Dermatology M's products if you have experienced similar issues to mine. (PS: if you have any concerns about adverse reactions/sensitivity, you should always do a patch test). I wish I had discovered these products earlier. Thank you.

2 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I don’t believe these people are being…

I don’t believe these people are being genuine about being steroid-free. I’ve been through topical steroid withdrawal and come out the other side, but I used the nourishing cream as a general moisturiser. It appears to have backfired on me, just like a steroid cream would. I believe there are hidden steroids in the cream, and I need to be proven otherwise.

18 novembre 2025
Avis spontané
Logo de Dermatology M

Réponse : Dermatology M

Hi Jack,

Thank you for taking the time to share your experience, and we’re very sorry to hear about the difficulties you’ve had.

We want to reassure you with absolute clarity that all Dermatology M products, including our Nourishing Cream, are 100% steroid-free. We do not use any topical steroids or hidden active ingredients of any kind in our formulations.

As legally required, every ingredient is fully and transparently listed on our website, and you can view the complete Nourishing Cream ingredients here:
https://www.dermatology-m.com/collections/all-products/products/nourishing-cream

Dermatology M is a UK-regulated skincare brand, and our products undergo the required cosmetic safety assessments, documentation, and regulatory checks. These processes ensure that what is on the label is exactly what is in the product — nothing more, nothing less.

We understand how sensitive skin can be after topical steroid withdrawal, and reactions can sometimes occur even to gentle ingredients. We take concerns like yours very seriously, and if you would like to discuss your experience in more detail or share photos or timelines, we are more than happy to help you further.

Please feel free to contact us directly so we can support you properly.

Kind regards,
Dermatology M

Noté 5 sur 5 étoiles

All round good service and products

I received my products so quickly and they really helped my eczema to heal.

I bought Soothing Balm and Soothing Ointment and both were equally good at stopping the irritation from which I was suffering.

Thank you so much Dermatology M. :)

6 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The soothing cream was brilliant on my…

The soothing cream was brilliant on my cracked and weeping skin behind my ear. It worked in about 2 days. Nothing else has worked so I wasn’t holding my breath but this REALLY works!! Will be buying again when it runs out!

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

These creams work!


These work!
If you're wondering whether these creams might help, don't hesitate. They work! I have been eczema free for many years but recently I developed persistent patches on my hands which were incredibly sore and itchy. I've lived with eczema off and on my entire life and have various remedies which work including taking omega oils, avene water, kefir and various soothing balms but none of them worked. I was fortunate to have seen Mazin many years ago and know how kind and compassionate he is as well as a world leading expert in TCM. So, when the creams popped up on instagram, I bought the soothing and nourishing set. The soothing cream is exactly that - it instantly calms the irritation and then the nourishing cream deeply moisturises. Within 2 days my skin was calmed and the eczema healed. And it hasn't come back - if I feel the slightest hint of an itch, I use the creams and my skin has stayed clear. So, if you're wondering whether these creams might help, don't hesitate; they really do work, and quickly.

11 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Ruined by the products

This used to be selling products that were made in small batches and hand made. Then they seemed to want to get in the big leagues so they changed the packaging by and started advertising on social media. Also it looks like they changed formulas and now outsource. This means the recent batch ordered utterly destroyed my skin. Leaving already sore skin even worse than before. They offered no apology and no compensation. They also really like to ask you for photos of your skin. These photos aren't protected unless you expressly ask. They then use your photos to train their staff and students. Meaning anyone can view your frankly personal skin and body photos. All in all not a company I would ever use again. In response to their reply we did email them about the skin reaction and got nothing. No apology no offer of compensation nothing, not even a partial refund. To be clear not everyone wants to take photos of their sore damaged skin to send a total stranger to look at so what? They can decide if you're lying or not? Close to £100 wasted.

1 juin 2025
Avis spontané
Logo de Dermatology M

Réponse : Dermatology M

Dear Louis,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you’ve had a negative experience, and we’d really like the opportunity to understand more and help where we can.

To clarify:

Our formulas have not changed. We continue to create all of our products in small batches, in-house, at our own premises—just as we always have. We have not outsourced production.
While we have updated our packaging and started sharing more educational content on social media, our commitment to quality and integrity has remained the same.
We take adverse reactions seriously and are very sorry to hear that your skin has reacted poorly. However, we haven’t received any communication under your name, and would really like to help. Please do email us at info@dermatology-m.co.uk with your full name and order number so we can look into this fully.
Regarding photos: we only ever ask for images to help tailor product advice when requested. These are never used for any purpose beyond this unless explicit written consent has been given. We respect privacy and handle all personal information—including images—with strict confidentiality.
We’re proud of the trust our customers place in us and would never compromise that. Please do get in touch directly so we can address your concerns personally.

Warm regards,
The Dermatology M Team

Noté 5 sur 5 étoiles

Amazing skin care advice and service

I have reviewed this company before but feel I have to do so now again.
I contacted them for advice of dark skin age spots. The lady called Deena could not have been more helpful and told me exactly what to purchase.
The brightening cream has made my skin glow that much that there is really no need for make up.
The products arrived within 48 hours. Five stars!!

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

An Excema Cream That Works

I've been struggling with excema for years and had many sleepless nights itching and scratching. So I took a chance on the soothing cream to lessen said nights. Oh, wow! From literally the first night I applied it, I haven't itched at all. Is this a wonder cream? It is for me!

29 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Always well packaged and quick dispatch…

Always well packaged and quick dispatch and delivery.
I use the indigo cream for any Ezcema breakouts which drys them right up and removes the awful itch. I use the Sea buckthorn cream to regenerate my skin and I use the nourishing cream alongside the indigo cream. I love the products and they have made such a difference to my skin! I have before pictures of my face and the difference is amazing. A real saviour thank you 😊.

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Lovely products for my sensitive skin

I've always had some skin sensitivity - breakouts, eczema under my eyes, red, blistering skin in places. These products have been great. Their spot gel is absolutely brilliant, their nourishing cream has worked so well on my eczema (and feels amazing full stop) and their rose otto face cream is, hands down, the best face cream I've ever used. Whenever my skin flares up, I know exactly where to go

1 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Really bad reaction to the products

Really bad reaction to the products. My skin never been so bad. Received aggressive unprofessional email from a staff member called Pia which really upset me. The fact that they don’t offer return or refund if you have reaction to product proves that the products are not good and the reviews on their site are most probably faked. I would seriously warn to think before purchasing any product from this company.

19 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Unhelpful customer service, their products caused a severe reaction they then refused to offer any help for the issue. Do not order from here.

28 février 2024
Avis spontané
Noté 1 sur 5 étoiles

I bought the dry eczema set

I bought the dry eczema set. I appreciate there is no miracle cream for Eczema but the soothing (green) cream is so hard to apply. It leaves a green tinge on the face or gathers as you try to spread it. I contacted Dermatology M who told me to mix it with the nourishing cream and try it this, hence I opened the second product to use them both together, didn’t really help and the product again just gathered on parts of my face with green bits.

Dermatology M told me they only refund unopened products, which is a little annoying as I would not have opened the nourishing to mix with the soothing cream had I known this. I don’t feel you should need a second product to make the first easier to apply.

Expensive products that did nothing for my skin and I didn’t really get much from Dermatology who told me adverse reactions happen but I didn’t have an adverse reaction, I just couldn’t really apply the product as it leaves a green tinge and I was told by them I could apply it up ti 5 times a day.

Anyway won’t be buying such an expensive product again.

13 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Surprising results

Bought the eczema cream for my partner who suffers from quite severe eczema on his hands - across both palms and in his fingers, which is blistery and painful, and exacerbated by mild cat allergy (we have 3).

I've been through a whole range of different creams for him to try, none of which have been particularly effective (e.g. Balmonds, Nursem, Thunderbird Skin) but I keep trying. So I didn't have the highest hopes for this.

However. This has had a remarkable effect. The improvement was noticeable within a few days of use, and after a couple of weeks his eczema is almost unnoticeable. At present he is also moisturising with Cerave, which he has used for a long time, and his hands are almost free of blemish, not dry at all, not a blister in sight. He never got his skin this clear even with steroids.

Absolutely recommend and will purchase again.

19 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Game Changer for Long-Time Psoriasis Sufferer

As a long-time sufferer of psoriasis affecting my hands and elbows, I've gone through my fair share of treatments. For more than a decade, the condition at some points was so severe that the cracks on my hands prevented full range of motion. I had tried over 30 different prescription and non-prescription creams, all to no avail.

However, my experience with Dermatology M's products was a game changer. The Softening Psoriasis Night Ointment "Bai Bi Gao," used nightly with gloves, made a significant difference. Within a month, I noticed a 95% improvement in my skin condition, and it continues to improve with consistent use.

In addition to the night ointment, I also use their Nourishing Cream "Zi Cao Shui Gao" during the day when it was particularly bad. Both products have been remarkably effective, without causing any irritation.

Before finding Dermatology M's products, my condition was a constant struggle. Now, I'm finally seeing the relief I had almost stopped hoping for. Compared to the many other treatments I tried, these products stand out for their effectiveness.

If you're struggling with psoriasis and haven't found relief, I strongly recommend giving Dermatology M a try. These products have been highly beneficial for me, and they might just be the solution you've been looking for.

Five stars for Dermatology M. Their products have truly improved my quality of life, and for that, I am incredibly grateful.

24 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Incredible difference in 2 weeks!

Bought the rosacea serum and cream for my husband. He has tried absolutely everything going including prescription items and nothing has helped. However, he is already seeing a difference with this, very impressed.

11 mai 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus