Great work by Designrevol
I found Designrevol while doing an Internet search and after looking at the online comments, I thought I would give them an opportunity to earn my business.
I began speaking with Aiden and my objective was a simple re-hash of my company logo.
Aiden was top notch. he is professional, has some great ideas, he was and is patient with me.. Never was he pushy or short with me, he was understanding and overall extremally helpful.
After my Logo and rebrand was finished, I decided that Aiden was so helpful, I would ask him to help redesign my business cards.. Again, superb customer service with the layouts and design.
Then I decided that since Designrevol and Aiden seemed to do everything in reference to my startup company and I was having issues with my local Website developer, I would simply hand off the entire website design to Aiden and Designrevol.
You all did a great job at a fair price..
I seriously couldn't be happier with Designrevol and of course Aiden.
Aiden and his team did an outstanding job, I have been passing your name on to associates as well..
Now the bad news, and I dont believe its the problem of Designrevol or Aiden, but to your 3rd party printer who did the business card printing.
I ordered the business cards and when they arrived, part of the design on the card was not showing on the card as the design PDF that Aiden sent me displayed.
Aiden understood the problem and issue and told me that he would look into it and have it reprinted.
Then came the price for the reprint.. I just felt that it was not MY mistake or Designrevol's mistake, but the fault of the PRINTING company and they should have simply did the reprint at their cost.
I tried to fight that cost but it seemed as though that cost would come out of the profits of Aiden or Designrevol and I was not going to allow that..
After speaking with Aiden, he was able to discount the cost of the reprint a little, so I just paid it.
If this is how your 3rd party printing company was going to treat Designrevol or ME the customer, I would not be coming back as a repeat customer for my printing needs. In fact, I am in the process of ordering jackets with my logo and table covers with my logo along with some other logo branded items and had actually spoken to Aiden about that work, I just didnt have the confidence that the "printer" or 3rd party company would work for me and Designrevol if issues were to come up.
In my world of sales, that's called "leaving money on the table"
In the end I am very happy with the work I received from Designrevol and Aiden. I will be back for website updates in the very near future and confident it will get done professionally and promptly.
Thank you for giving me this opportunity to give feedback..
Respectfully
Race Morgenroth
Reliable AV Marketing
31 octobre 2025
Avis spontané