detail.com Avis 178

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We are 100% satisfied. Our technician Kenny went above and beyond. It is wonderful to be serviced by someone who puts their heart into their work!! I’m also grateful that we were still able to use our... Voir plus

Noté 5 sur 5 étoiles

I was kept in informed of the technician's anticipated arrival time and he showed up exactly on time! The technician was polite, efficient, and thorough. My car looked like it had just come out of t... Voir plus

Noté 5 sur 5 étoiles

Water package for my wife's CRV as a mother's day gift. Paid for the package covering the inside and outside of the vehicle. Tim arrived on a timely manner when over the vehicle with me and took some... Voir plus

Noté 5 sur 5 étoiles

John the technician, did an amazing detailed job in my car. I saw him working hard like it was his car and was kind and courteous with me. My car looks beautiful!! Definitely I will recommend thi... Voir plus


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4,4

Excellent

TrustScore 4.5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Pretty sure the company is a scam

Pretty sure the company is a scam. I booked an appointment twice that they said they had available. Both times they would email me the next day notifying me that the time was unavailable and I would need to change my booking. After that I tried to cancel and get my refund only to discover I was charged again after changing my request time. The company also has not responded any of my attempts to contact them. Would give zero stars if able

10 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great First Experience!!

Techs arrived as scheduled and completed all work ahead of quoted time frame. Quality of work was excellent, great attention to detail and tech went above and beyond just washing and waxing. They worked to repair minor paint imperfections and left vehicles looking great. Work area was left clean and with no trace of their great work. Highly recommend techs Angel and Juan Carlos. Making reservation and online payment was very very easy and convenient.

11 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Service scheduled btw 02:00-05:00pm. Details.com kept apar of the small time frames of when technician would be here. Brandon was timely. Spent a good 2 1/2 on my car and did an excellent job. Unfortunately it was raining for good part of the time he was here therefore the basic exterior washing was hard to tell. However tires were well cleaned and I was satisfied with it. Thanks.

27 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Takes a lot to impress me and they blew me away!!!

I am still in shock with how they restored my car and truck. They kept us updated the entire time. Five stars isn’t even a high enough rating for them. The technician was extremely professional, thorough and caring. I would highly recommend them to detail your car if you want it done right. I had the best hard working dedicated technician I’ve ever seen he took zero short cuts. A++++

27 juillet 2024
Avis spontané
Noté 3 sur 5 étoiles

Okay at best

The scheduling and payment were both easy and convenient but for the price of 300$ there is still very noticable stains on the seats, dirt inside the trunk door frame, and dust in the center console. It does look better than before and it does have noticable differences, but for the price I hope for perfection.

22 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Archie arrived on time

Archie arrived on time. Very professional. What a difference inside and outside. Definitely will be recommending him to friends and family. 2 thumbs up

20 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

The team did a 5 ++ job

The team did a 5 ++ job, so pleased with how clean the interior of my truck is. They battled mounds of dog hair and won, my truck is beautiful again.

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I am sooo happy with the amazing job TJ…

I am sooo happy with the amazing job TJ & Jerry (from Detail.com) did today on my car. I really didn't think it could actually almost look new again. So worth it!!! I will definitely be telling my family & friends. Thank again guys...

13 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

My $549 TITANIUM detail package looks BAD

My $549 TITANIUM detail package looks great from 10' away. after closer inspection it was not worth $549, I have had better detail results at my local car wash for less than $300. there are water/soap spots on the windshield, swirl marks on the paint and I am certain a clay bar was not used (using my clay bar on the fender resulted in a dirty clay bar. with many swirl marks and superficial scratches I am sure there was no polish used before waxing. Asking the detailer if a clay bar or polish was used he pretended he didn't understand the question and didn't answer. we had no communication problem before my question.would I ever use detail.com again...NEVER! Trying to contact detail.com to provide my comments, I keep trying without results!

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great job

Jeremy arrived the same day in the first selected time window and did a great job with an extra dirty minivan (messy little kids). Kudos to Jeremy for a great job in spite of the 100 degree heat.

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Louis Is The Best

Louis, the technician who performed the srvice, was pleasant was pleasant and efficient. My four dogs left him with plenty of hair and window smears to deal with and he did an incredible job. The interior of my car looks like new again.

8 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Disgusted with their customer service

Disgusted with their customer service . My son bought this course for me for £200 and paid through Clearpay. Everything was sent in his name and his email etc when it was a gift for me. I have emailed twice to ask them to change the course to my name as I can not access any course materials or sign in to the student portal. They haven’t even had the decency to email back. What a waste of £200!! Absolutely disgusting!!

4 juillet 2024
Avis spontané
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Réponse de detail.com

Hello. We do not offer any kind of "Courses" and are an American company It appears you have reviewed the wrong company. We kindly ask you remove this review.

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