DevicedocksAvis 

I placed a prepaid order (#D223388) from Devicedocks for an E-Ink Smart Notebook worth ₹1,349.25. The order has not been dispatched, and I have not received any tracking information or updates even after more than a month. I contacted customer support multiple times via email but received no response. Additionally, the website now appears to be offline.

What is most concerning is that they seem willing to process and deliver Cash on Delivery (COD) orders, while prepaid orders remain unfulfilled. This has been a very disappointing experience, and I would advise buyers to be cautious before placing prepaid orders with this website.

I placed a prepaid order (#D220591) on 25 April 2026 from Devicedocks for an E-Ink Smart Notebook worth ₹1,349.25. The order has not been dispatched, and I have not received any tracking information or updates even after more than a month. I contacted customer support multiple times via email but received no response. Additionally, the website now appears to be offline.

What is most concerning is that they seem willing to process and deliver Cash on Delivery (COD) orders, while prepaid orders remain unfulfilled. This has been a very disappointing experience, and I would advise buyers to be cautious before placing prepaid orders with this website.

It's been more than 45 days I have ordered E-Ink Smart Notebook of Rs.1439 . And I haven't received it yet . I don't know what to do now,I have sent them mail also but no response.
And now when I am opening the website it is opening.

ordered a digital e-book, but instead I received a headphones. This is completely different from what I purchased. This is fake organisation

After numerous follow-ups, I finally received the parcel on 31st May. I had ordered an E-Ink Smart Notebook, but upon opening the package (I have a complete unboxing video as evidence), I found a headphone box instead.

I have not opened the headphone box yet, so I cannot confirm whether it actually contains headphones or something else. However, the product delivered is completely different from what I ordered.

This has been an extremely disappointing experience. I strongly advise potential buyers to exercise caution before purchasing from this company. Based on my experience so far, this appears to be a serious case of wrong product delivery and poor customer service.

I have placed an order ssd 4tb in devicedocks still not getting, mail also not response
MOVE SPEED External Hard Drive with Touchscreen, Up to 10-Gbps Portable SSD, USB-C 3.2 Gen2, Compatible with iPhone, Windows, Mac & More (GD10, 1TB) × 1
Silver / 4 TB
Rs. 2,090.00

I placed an order on Devicedocks.com (Order #D222598) for an E-Ink Smart Notebook and paid ₹1,439.20 successfully. It has now been more than 45 days, and the product has still not been shipped.

The biggest issue is that their customer support is practically unreachable:

Emails are not answered
No shipment tracking provided
No proper response from support channels

I have already paid in full, but there has been no delivery update or refund.

Based on my experience, I would strongly advise buyers to be cautious before ordering from this website. I am now proceeding with a bank dispute and consumer complaint due to non-delivery and lack of communication.

If the company responds and resolves the issue, I will update this review accordingly.

NoReceipt and no Response from Support, Website unreachable/Offline
I placed a prepaid order (#D223617) on 04 May 2026 from Devicedocks for "MOVE SPEED External Hard Drive with Touchscreen, Up to 10-Gbps Portable SSD, USB-C 3.2 Gen2, Compatible with iPhone, Windows, Mac & More (GD10, 1TB) "worth ₹1,672.00. There has been no update /tracking information till now. I emailed their support multiple times but received no response. Now the website itself appears to be down/offline. Very disappointing experience and poor customer support. Pl be careful before placing prepaid orders on this website.Want to explore what legal action can be initiated against such companies in a rapidly expanding e-commerce?

I placed an order for a writing pad and completed the full payment. My order number is #D226303.

However, I have not received any proper update regarding the shipment or delivery status, and I am also unable to track the order.
I tried every way possible like given email id and numbers . Everything not responding. Looks like a huge fraud happening . As many fall into this trap. It been a month . I think it’s time to move legally.

I placed a prepaid order (#D227337) on 12 May 2026 from Devicedocks for an E-Ink Smart Notebook worth ₹1,439.20. The order was never dispatched, and there has been no update or tracking information even after more than two weeks. I emailed their support multiple times but received no response. Now the website itself appears to be down/offline. Very disappointing experience and poor customer support. Buyers should be careful before placing prepaid orders on this website.

I had ordered E-Ink Smart Notebook – but received 200rs wireless headphones. The order came after 1 month that too a wrong product came. It was a very pathetic experience. Email on return policy powerpixelstor @ gmail.com is not working. I emailed them on support @ powerpixel.com & docksdevicedocks @ gmail.com but no response. Number mentioned on facebook profile 9911287881 also not working. Everyone should lodge complaint against them on https :// consumerhelpline. gov. in/user/index.php

Totally froud i ordered e ink notepad but I get fake ₹200 airpods fraud company I want my money back

Totally froud i ordered e ink notepad but I get fake ₹200 airpods fraud company I want my money back

Fraud company i need my money as soon as possible, refund me the money. I placed a order on 29 April 2026, which suppose to come on 4 may 2026. I have received it yet you guys just take money and never response to our mails.

This is all because of the Instagram guy Tejas’s Patil the big fraudster who is circulating the reel first ban the idiot. I have placed an order for eink digital writing pad notebook on May 7 2006. Till now I don’t have any update on it. No customer care number. Email is useless

The customer service of this company is very pathetic I mistakenly ordered there e ink smart notebook and there is no option for cancelling the order I send them 2 mails before the order confirmation on the same day regarding this but they didn't respond on that then I get a call yesterday from them regarding this issue and the person is talking so rudely. That's how these people help there customers regarding any issue
My only advice is don't order from them they because if you get any problem from there side they will not help you, they don't know how to talk there customers

Fraude Company I have ordered the e link smart pad instead of that they gave the headphone my all money lost and I trapped in scam what a fraudulent company please never ever buy this product totally fraud

I have placed request for two items and made the payment of Rs.2718 on 24th April 2026 and got the confirmation that the payment was successful and they will be shipping the item in 7 to 10 days.. It's been more than 3 weeks and no response from them. Tried to send multiple emails but no response. There is no direct contact, address for this company. It is more a fraud company. I should have been more vigilant before making the payment.

Hi Team,
I had ordered E-Ink Smart Notebook - Digital Writing Pad & Paperless Reader Device.
I had received the sms from VM-SHPRKT-S (shiprocket) saying your order NO D224250 is confirmed, on 5th May 2026.
Today I got a call asking to make another payment as the previous payment was misplaced by Device Docks. I asked them to refund the amount if there are any issues not to provide the product. They flatly refused to refund and instead on the second payment.
Now my account does not show the Order ID

Hi Team,
I had ordered E-Ink Smart Notebook - Digital Writing Pad & Paperless Reader Device.
I had received the sms from VM-SHPRKT-S (shiprocket) saying your order NO D224206 is confirmed, on 5th May 2026.
Today I got a call asking to make another payment as the previous payment was misplaced by Device Docks. I asked them to refund the amount if there are any issues not to provide the product. They flatly refused to refund and instead on the second payment.
Now my account does not show the Order ID