Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve sent cream teas to friends and family on several occasions and they and I have been delighted with the service and the product. They arrive on the selected dates and the scones, jam, cream and ot... Voir plus

Noté 5 sur 5 étoiles

My daughter loved her cream tea food parcel, especially the fluffy scones and now keeps dropping hints for more. The order and delivery process was simple and I will definately be ordering more for he... Voir plus

Noté 5 sur 5 étoiles

Regularly order a cream tea from Devon Heaven. Scones are always fresh , the strawberry jam is especially delicious . All the little extras especially the teoni shortbread biscuits are there to snack... Voir plus

Noté 5 sur 5 étoiles

I ordered 2_cream tea hampers and a pasty and cream tea hamper for my family, they said it was absolutely delicious,all arrived on time and were well worth the money.It was so easy to order online... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Informations provenant de diverses sources externes

Taste of the West Gold winning Devon hampers and cream teas by post. 100% local food with free UK delivery. 700+ 5 star review.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Fabulous company

Hi would just like to say thee afternoon tea hamper I ordered was 1st class. My elderly aunt was delighted, a great big thankyou. You kept me informed about delivery which is always a help.i have used you many times and you've always delivered on time. Good to support a local Devon company. Long may you continue. ☺️

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, easy to order and pay. It arrived on time. I usually send flowers for my Aunts birthday so she was delighted with an afternoon cream tea

20 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Gluten free hamper - tasty but late

I ordered a gluten free hamper as a gift well in advance of when I needed it. Unfortunately the day before it was meant to be delivered I got an email saying they didn't have any gluten free scones in stock. I understand that this may happen but I didn't have any time to source anything else so had to go ahead with the order that arrived three days late. It ended being an extra day late than expected as it was delayed at the courier side too (I was worried about the cream...). Completely understand this happens but felt there wasn't much empathy from the company that this was a very much pre planned gift that was now very late.
The recipient was delighted with the gift and said it tasted brilliant so I'm really happy with that.

20 mars 2026
Avis spontané
Logo de Devon Heaven

Réponse de Devon Heaven

Thank you for your honest feedback. We’re very sorry for the late notice about the gluten‑free scones and for the delays that followed. We regret that our communication didn’t feel as empathetic as it should have. We’re really pleased to hear the recipient loved the hamper and enjoyed the quality and we truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Nice treat

Ordered for my mum as a mothers present.
Turned up on time and my parents enjoyed it immensely.
Said all was fresh, well packed and tasty.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fabulous Mother’s Day surprise

Fabulous Mother’s Day surprise! I was able to order in advance for delivery in time for Mother’s Day, as I was not able to see my mum in person. Huge scones with plenty of jam and cream to use afterwards as well. I also added some biscuits and cakes, which were equally delicious by all accounts. Presented really nicely and so easy to order

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Would recommend Afternoon Tea & Cake Hamper

This was the first time I ordered a cream tea online and, given the competing online businesses, I chose Devon Heaven as it looked best value for money (Afternoon Tea & Cake Hamper). Ordering and delivery went smoothly, and my parents were delighted with the hamper and various treats that came with it which lasted well beyond one sitting! I would happily use again and recommend to others thinking of gifting an afternoon tea package.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellence in a scone!

Such a great product, easy purchase process and delivery. Always well received by whoever we send to!

22 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

I ordered early in the week and asked…

I ordered early in the week and asked for the Saturday delivery so that the order was here for Mother’s Day, I didn’t receive it until the Monday after Mother’s Day, also the clotted cream lid was half open, not a good first order, not sure I’ll be ordering again if I’m honest.

10 mars 2026
Avis spontané
Logo de Devon Heaven

Réponse de Devon Heaven

We’re very sorry to hear this especially for a first order. From your description, it’s possible that our team might have replaced the cream for you, but we’d need a little more information to confirm. Please contact our customer service team directly with your order details so we can look into the delivery and packaging issue and put this right for you.

Noté 5 sur 5 étoiles

Top notch

I have purchased several hampers for my wife. She's the expert and loves them. My granddaughter wants one now.

25 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Delivery mess up

Good service from Devon Heaven, however appalling service from DHL couriers. My order was for my mum for mother's day therefore i chose the delivery day for the day before. DHL decided to delay the delivery even though it is fresh food that cannot be eaten after a few days. They delivered 2 days late and i refused delivery. Devon Heavon customer service were good, ordered a replacement to be delivered next day. Unfortunately DHL did the same thing and delayed the order. This time by one day. My mum did take delivery of it and she enjoyed the hamper. However the whole thing was spoilt as it was meant to be for mother's day. Devon Heaven advised they would refund me but i have not received anything. This has put me off ordering again which is disappointing as ive used them alot in the past

14 mars 2026
Avis spontané
Logo de Devon Heaven

Réponse de Devon Heaven

Thank you for taking the time to share this. We’re truly sorry for the repeated courier delays. While we did our best to resolve this with replacements, we appreciate that this did not make up for the experience. We have since changed our delivery partner to help prevent this from happening again. I encourage you to contact our customer service team to resolve this promptly.

Noté 5 sur 5 étoiles

Amazing hampers

Amazing hampers! I ordered one for me and one for my daughter and Mum and we had a virtual afternoon tea because we all live miles apart.

The scones were lush, lovely jam and cream and the brownie was tasty too. All wonderfully presented.

14 mars 2026
Avis spontané

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