DGM Solicitors Avis 

Sharon dealt with my case very professionally and quickly couldn’t recommend her and DGM ANY MORE

The overall experience of having to deal with a solicitor's has been better than expected. The communication throughout was brilliant given that they are very busy!
The office hours are the normal 9-5 however they will do the utmost to get back to you asap, In my case Sharon should of FINISHED at 5 but called me back alot later.
I believe Sharon went above and beyond and I would recommend her/them to others.
The only down side it's a drawn out process however, this is to be expected with the amount of justification that needs to be done. For example the solicitor has to justify why you needed physiotherapy as this does form part of a claim.

Amazing experience!. I was able to talk my concerns over with Sharon and then leave it all to her. She kept me updated with emails and updated me with any new information. Very easy to talk to, proffesional,very friendly and extremely helpful. It's just a shame I couldn't meet her to thank her in person.

Great communication with good advice and support throughout my whole claim.

Excellent service received. Always have responded promptly to my emails and telephone queries. Would definitely recommend to use DGM Solicitors !

Excellent...

Very swift service pleasant and polite to deal with wendy and katherine who dealt with my claim, couldn't be happier with the result! and a special mention to ceri and heather in accounts for the same day payment many thanks !

Very good at work to get me wat I wanted but too time due to slayer Gordon company’s lacking in communication took long so in all worked out better thanks again

Paul was brilliant !!!
He was very patient with me as a lot of the times I didn’t send in the right paper work or on time.
He gave me a great outcome to my case and I have to thank him 👍

Excessive fees, no clear identification of amount removed from my claim in the lead part of the letters received. Hidden costs not made clear at time, hidden in small print and only disclosed once claim finalised.
Great communication with Rachel Hughes @ DGM but poor outlay of letters and communication from the company, placing important information in the leading part of the letter, but am assured this will be addressed
Receiving only £902 from a claim paid out at £1500 seems harsh, even after aparent discounted rates of 25%
Overall congratulations to Rachel for her hard work, a great members of the team, but improvements need to be made at top level.
Well done Rachel Hughes

I have been kept updated in everything to do with my case

Been very helpful and kept me update to date with what was going on accordingly. Big thank you to Sharon Stevens asset to your company!

Hi I put a claim in on the 2nd of Oct I have just received an email today 20th March which says my payment was £2500. When I started the claim I was told the fees would be 25%, but now they say it is 25% plus admin fees which there saying is a total of £1442 which I think is absolutely disgusting I would never tell anyone to use these as I would feel guilty when they got ripped off

Where do I start, I was appointed to Sharon Stevens for my personal injury claim following a car accident which wasn't my fault. Sharon was extremely helpful throughout my case and responded very quickly to all emails, phone calls regarding and queries I had. Nothing was ever too much effort for Sharon, I feel she went above and beyond for me. Sharon helped me with everything and advised me to the best of her ability. I hope I may never need to use the service again due to the nature of it, but I guarantee if I ever did I would be first to email Sharon. I will miss our small phone calls as she was so polite and kindly mannered. I thank Sharon for everything she has done for me, she made the process that whole lot easier. She really was a star.

Simply because just trying getting hold of sharon was so hard. Most days I would
Get the phone put down on me, or told she will ring you back and never did. But as for kindness and the process of the claim not a
Fault would of been a 5* but I think thing needed to be said as may be it’s could be solved many thank

Excellent communication through the process to settle my claim which we did without issue and I appreciated that they are down to earth people who want to help!

Great service and kept us informed of our claim