Diabetic Exchange USA Avis 

1 666
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dealing with Diabetic Exchange USA was simple. Just click on the link for the brand of supplies and fill out a quick form and send out the supplies to them and a few days later they send your payment... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Even with the prices they pay for my supplies has gone down, there is still no need to try to shop around for a higher payout. The ease of a smooth transaction process with next day payment, sometimes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No hassle in sending my extra diabetic supplies out. Notified it arrived & within 2 days the amount was in my checking. Amazing company, everything is up front. I have dealt with a couple of companie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used their services a few times and have always had a pleasant experience. The turn around time is always quick. I trust this company.

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie
  2. aussi dans
  3. Fournisseur d'équipements de traitement du diabète
  4. Fournisseur d'équpement médical
  5. Grossiste en produits pharmaceutiques
  6. Magasin de matériel médical
  7. Service e-commerce

À propos de Diabetic Exchange USA

Écrit par l'entreprise

Diabetic Exchange USA makes it easy to sell your extra diabetic supplies for cash. We buy diabetic test strips, CGMs, lancets, insulin pump supplies, and other unopened diabetic products from individuals across the United States. Our goal is to provide a simple, secure, and reliable way for customers to turn unused supplies into extra money.

Competitive Payouts & Fast Processing

We are committed to offering competitive payouts, fast processing times, and dependable customer support throughout the entire selling process. Whether you are shipping a few boxes or larger quantities, our team works hard to ensure every order is handled quickly and professionally.

Simple Selling Process

Getting started is simple. Customers can request a free prepaid shipping label or a complimentary shipping kit directly from our website. Once your supplies are received and inspected, payment is processed promptly using your selected payment method.

Customer-Focused Support

At Diabetic Exchange USA, we understand the importance of trust, communication, and transparency when selling medical supplies online. That is why we focus on providing clear instructions, responsive support, and a smooth customer experience from start to finish.

Serving Customers Nationwide

We proudly serve customers nationwide and continue working to make the sale of diabetic supplies safer, faster, and more convenient every day.

Professional & Reliable Service

Our team is dedicated to maintaining a professional and customer-focused experience for every seller. We understand that many customers ship valuable medical products, so we prioritize accuracy, timely updates, and reliable processing for each transaction.

We also continue to invest in improving our service, streamlining the selling process, and providing clear communication from start to finish. Customer satisfaction is important to us, and we appreciate the trust that thousands of customers across the country have placed in Diabetic Exchange USA.

Get Started Today

If you have extra diabetic supplies that are unopened and unexpired, we are here to help you turn them into cash quickly and securely. Visit our website to learn more, request a free shipping label, or get started today.

How It Works Sell Supplies


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 666)

405 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I have not received my payment

I have not received my payment

29 avril 2026
Logo de Diabetic Exchange USA

Réponse de Diabetic Exchange USA

Hi Elizabeth,

Your payment was sent via ACH and was successfully processed. We also reached out directly on multiple occasions to ensure everything was received correctly, but we have not received a response.

If you are still experiencing any issues, please contact us directly, and we will be happy to assist.

Thank you.

Noté 5 sur 5 étoiles

EASY PEASY FAST

I never have any complications when using DiabeticExchangeUSA.com. Its easy peasy and fast.

28 avril 2026
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Réponse de Diabetic Exchange USA

Thank you, Shannon!

Noté 5 sur 5 étoiles

Always easy to use and paid…

Always easy to use and paid immediately. I’ve never had a problem. It’s a wonderful service.

27 avril 2026
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Réponse de Diabetic Exchange USA

Thank you, Heather!

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy
The exchange provided the shipping label and made it very easy for me
I would definitely recommend to others

25 avril 2026
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Réponse de Diabetic Exchange USA

Thank you, Eugene!

Noté 1 sur 5 étoiles

SCAMMERS

This company’s business practices are extremely concerning. They advertise high offers to attract customers, but once they receive your item, they significantly reduce the price.

After taking possession, they appear to look for any reason to justify a lower offer—often claiming the item or packaging was damaged. In my case, the item was securely packed, yet they still reported a damaged box, raising serious concerns that the damage may have been fabricated—potentially even using artificial intelligence in their assessment process.

The pattern is clear: they bait customers with high initial quotes, then lowball them once the item is in their control, all while maintaining a superficially friendly tone.

Be aware—the final offer may be as low as 40% of what was originally promised.

20 avril 2026
Avis spontané
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Réponse de Diabetic Exchange USA

We take claims like this seriously, but this description does not reflect how this transaction was handled.

After receiving the shipment, we completed a standard inspection and provided a clear breakdown along with supporting photos. Based on the condition of the items, we offered an adjusted payout as well as the option to have the items returned.

All pricing adjustments are based on item condition and are outlined in our terms prior to submission. We do not change offers arbitrarily, and customers are always free to decline and request a return.

The customer ultimately agreed to the final payout in writing.

We aim to keep the process transparent and consistent for every customer.

Noté 5 sur 5 étoiles

Excited to see the continuation of diabetic USA and hopefully they're transitioning from Skokie Illinois to Brentwood Tennessee has been a smooth and enlighting endeavor

My experience would diabetic exchange USA has been and I hope will continue to be professional productive and positive with quick turnarounds with the pay as long as I do my part and make sure that when I send my package it is damaged proof So that I could have my items process immediately which has been the norm when they were in Skokie Illinois now that they have moved this will be interesting to see how fast they process my package that they're going to receive later on today in this Friday's mail run which would be perfect to have some type of extra income I trust and believe in their ability to continue to have great success and a positive outcome on both ends if anything is stagnated on my past experience is usually on my end I probably didn't take the time to make sure that the package were sent in a way they wouldn't be damaged so I diligently make sure that process is complete Look forward to doing continue business with diabetic exchange USA Go Go Go

24 avril 2026
Avis spontané
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Réponse de Diabetic Exchange USA

Thank you for your thoughtful feedback. We truly appreciate your continued trust and support. We are glad your experience has been positive and are working hard to ensure a smooth transition to our Brentwood location with the same fast processing times you are used to.

Proper packaging always helps us keep turnaround times quick and efficient. We look forward to receiving your shipment and continuing to work together.

Noté 5 sur 5 étoiles

Great Company

Great Company, very easy process! Definitely recommend 💯 Thanks

23 avril 2026
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Réponse de Diabetic Exchange USA

Thank you, Jeffrey!

Noté 5 sur 5 étoiles

Great all around service

Great communication
Fast payment, never any issues
There is no reason to use anyone else.
I have used them a few times, same prompt service.

16 avril 2026
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Réponse de Diabetic Exchange USA

Thank you, Christopher!

Noté 5 sur 5 étoiles

Great buyers

Great buyers, reply's quickly and pays as fast ...would recommend them over all the others ....

16 avril 2026
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Réponse de Diabetic Exchange USA

Thank you, Frank!

Noté 5 sur 5 étoiles

Diabetic Exchange is very helpful....

Diabetic Exchange is very helpful and are like family in my home. They respond to questions if you have any and they always keep their word. I have developed a great friendship with this company. I urge you to use this company to sell any extra supplies you have. Your in good hands. 👍🏽 They also pay more than all the other companies.

15 avril 2026
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Réponse de Diabetic Exchange USA

Thank you for the review!

Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY SERVICES!!!!

I sent them 3 brand new Dexcom G7 15 day sensors that I had actually received directly from Dexcom itself with more than 13 months for expiration dates in mint condition boxes and were shipped with care and bubble wrapped. I was supposed to get $90 for each one and when they received it they said one had a small wrinkle on the box and were only able to pay $30 for one of them or they could send it back for a fee of $10 subtracted from the amount owed. I would not recommend this company to anybody as they play the game to make sure they win and find a way to deduct money for any kind of reason. Your score with me is an “F” for FAILED !!! DO NOT USE THIS COMPANY AS THEY WILL STEAL YOUR PRODUCT AND LOWBALL YOU !

16 avril 2026
Avis spontané
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Réponse de Diabetic Exchange USA

Hi Nelson,

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.

When your shipment arrived, one of the boxes showed visible damage during inspection. As outlined in our Product Condition Guidelines, items with packaging damage may be subject to an adjusted offer. We provided a photo of the condition for transparency and gave you the option to accept the adjusted price or have the item returned.

After your response, we went ahead and processed your payment in full for $210.

We always aim to be fair and transparent in our evaluations, and we stand by the inspection process used for every shipment.

If you have any questions or would like to discuss this further, feel free to reach out to us directly.

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