Dial 9 Communications Avis 

33
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely brilliant customer service. Adam W. was helpful all the way through the process, even when I ended up mucking him around because of an old VOIP provider. I genuinely would recommend them.... Voir plus

Noté 5 sur 5 étoiles

Great and reliable product but absolutely fantastic support team who always seem to come up with a solution to even the most obscure requests for help. I moved over to Dial 9 as a result of my server... Voir plus

Noté 5 sur 5 étoiles

We looked into Dial 9 because one of our BB providers had been changed but didn't provide landline support & our old provider couldn't support a landline without their BB. Dial 9 were helpful fro... Voir plus

Noté 5 sur 5 étoiles

We've been with Dial9 for years and have never had an issue. Their support on live chat is second to none, and nothing is ever too much hassle for them. Highly recommend! Shout out to Adam who... Voir plus

À propos de l'entreprise

  1. Service internet et téléphone

Écrit par l'entreprise

Here at Dial 9 Communications, we aim to be the number one provider of communications services to the UK’s small businesses by ensuring our solutions are not only affordable, but some of the most flexible available today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(33)

11 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing and responsive service from Dial9

I have been using Dial9 for around 8 years. The service is very rialble and at a great price point...but the exceptional quality and reason that I have always stayed with them is the level of customer service. The team at dial9 are incredibley responsive; they answer the phone very quickly and answer all my questions quickly and precisely. Very highly recommended.

26 juin 2023
Avis spontané
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Réponse de Dial 9 Communications

Thank you for the fantastic review, we hope you continue to find the service useful for many more years to come. :)

Noté 5 sur 5 étoiles

The best VoIP provider in the UK.

The best VOIP provider in the UK.
Reliable, efficient and comes with hands-on support from the UK team.

I like the most that there is no contract to tie you up. Their services are affordable. They have a very user-friendly client area, where you can fully manage your account. Stop or start services whenever you need to. They automatically send out VAT invoices to our billing.

They are an essential part of our business. We are able to work on the move or from home by simply forwarding calls to our mobile phones. Their app is all our employees need to make a call from their extensions.
We are a very happy customer for over 4 years now.

21 juin 2023
Avis spontané
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Réponse de Dial 9 Communications

Thank you for the very kind review, it's great to hear that Dial 9 has been so useful for your business over the years.

As always, please don't hesitate to reach out to our support team if you have any questions. :)

Noté 1 sur 5 étoiles

Terrible company would avoid

Terrible company would avoid. They appear to be cheap but hide their extortionate rates on call recordings. I’ve found others online 50% cheaper and much better service. Don’t get ripped off!

15 juin 2023
Avis spontané
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Réponse de Dial 9 Communications

Hi Luke,

We're sorry to see that you've left this review.

Our pricing is clearly displayed both on our website, at https://www.dial9.co.uk/business-phone/pricing and within our Connect portal. As our services carry no minimum term and customers can make changes to their service at any time, any chargeable items will have attached advice telling the customer what the cost will be before any features are enabled.

In the case of call recordings, before enabling them on an extension or a number, a tooltip will be displayed that states "Enabling call recording will cost £0.005 per minute/month.".

We wish you all the best with your search for another provider.

Noté 5 sur 5 étoiles

Excellent value for SIP services

Excellent value for SIP services, and the support provided is excellent. Always responded quickly and their advice really helped us get set up in no time.

23 février 2023
Avis spontané
Noté 5 sur 5 étoiles

I am really impressed with Dial9

I am really impressed with Dial9, and how it handles support, and its functionality is brilliant for my business. Support is friendly and always approachable. There portal/dashboard is easy to use!

10 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Comms Councl UK 2002 Top Winners

Read about Dial9 yesterday as Comms Council Winners 2002. I decided to give them a try. Setup overnight. had an issue but Matt had a look and told me what was wrong. Everything is peachy - recommended :)

29 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Perfect phone services

Really helpful and responsive company- great pricing strategy too and pretty straight forward account to use - left a previous provider to go with dial 9 as it was a lot more straightforward to use- was under way in minutes - special mention to Matt and Adam for being so helpful and on hand from the beginning ! I would highly recommend

2 août 2022
Avis spontané
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Réponse de Dial 9 Communications

Thanks for the fantastic review Debora, it's great to hear you're getting on well with the service.

You know where we are if you have any questions :)

All the best,
Adam

Noté 5 sur 5 étoiles

Amazing - helps this small business owner

I'm a small business owner and looking for VoIP and telephone services lead us down to expensive, complicated or super corporate services.

I recommend Dial 9 so much. There's many services my business needs to run and the phones is one of them.

28 juin 2022
Avis spontané
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Réponse de Dial 9 Communications

Thanks for taking the time to leave a review Jamie, it's great to hear you're finding the service useful for your business needs.

Don't hesitate to get in touch if you have any questions :)

All the best,
Adam

Noté 5 sur 5 étoiles

I have just signed up to Dial 9 to take…

I have just signed up to Dial 9 to take there base package with a divert so my mobile and was up and running in about 30 minutes.
Voice quality is excellent for a mobile.
Much better then most VoIP providers and sensibly priced. Highly recommended

17 juin 2022
Avis spontané
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Réponse de Dial 9 Communications

Thanks for your kind words Andrew!

We're glad to hear you're already finding the service useful, you know where we are if you have any questions.

Adam

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