We had such an amazing experience getting our wedding rings with Jemima at the Diamonds Factory in Limerick. The whole experience was seamless and we were treated with top class customer service throu... Voir plus
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The help of the staff and how quick the ring was to be made and processed was fantastic. The amount of options within budjet (without judgement). There is nothing worse than mentioning a budget and... Voir plus
We had a great experience choosing our wedding bands at Diamonds Factory at the Powerscourt Shopping Centre in Dublin. Ewa our sales consultant was amazing very patient and helped us to choose the bes... Voir plus
We went into the Diamonds Factory for a custom design that would perfectly stack on top of my engagement and wedding rings. Leah made the process very easy and enjoyable. The final product is also ev... Voir plus
À propos de l'entreprise
À propos de Diamonds Factory Ireland
Écrit par l'entreprise
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Écrit par l'entreprise

Coordonnées de contact
Unit 22Q, Powerscourt , Town House Centre, DO2YD58, Dublin 2, Irlande
- 01 691 7886
- service@diamondsfactory.ie
- diamondsfactory.ie
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Perfect experience.
Perfect experience.. made easy by Jemimah in the Limerick Diamond Factory branch. Ring is top quality.
We went to the diamond factory Cork…
We went to the diamond factory Cork Ireland and had an appointment with Caoimhe. From start to finish she was very patient and helpful there was so many different styles and types of gold. I had an idea of the style of engagement ring and budget. By changing the size of the stones we were able to afford the ring that I liked. There is so much choice so it was hard to choose. Caoimhe was very patient and explained everything in great detail. Once we decided on the ring it then we were given the option or collection or delivery so since we lived so far away we got it delivered and it was perfect. I will buy all my jewellery from the diamond factory i future and have recommended it to many of my friends. It is great to have a good quality piece of jewellery that is affordable. Thanks to the diamond factory team for a beautiful ring and for keeping me updated with the process from start to finish.
💯 service, quality, staff and budget.
Seamless experience annd exactly what I…
Seamless experience annd exactly what I ordered.
Great customer service
Great customer service. Delivered on time and exactly what we ordered. Excellent quality.
Excellent service
Our experience at the diamond factory was exceptional. The staff were fantastic extremely knowledgeable, professional and friendly
Amazing
The staff we interacted with were very thorough and understanding. The service was amazing. The quality of the rings we got were fantastic and very well priced. We definitely suggest using this company as they are not like other jewellery stores or company's.
Purchase of platinum wedding ring
I chose to purchase a platinum wedding ring but i needed help with sizing.I clicked on "request a call back" several times over a two week period without reply.I clicked on "live chat" several times over the past two weeks without reply and i rang the Dublin number several times without reply - nobody home? - extremely poor!!

Réponse de Diamonds Factory Ireland
My boyfriemd surprised me with the most…
My boyfriemd surprised me with the most beautiful engagement ring

Réponse de Diamonds Factory Ireland
Service and staff 10 out of 10
Great experience!
The staff at diamonds factory helped me design the perfect ring for my wife. Every step and interaction was a great experience, so thank you for your help.
Brilliant service from start to finish
Brilliant service from start to finish. All employees were so attentive and genuinely interested in helping find the right ring. Would highly recommend!
Got one of the best custom made…
Got one of the best custom made engagement ring for my fiancée, they customer service, they ring in question all top notch
great service poor delivery
Jemima was fantastic. she made the whole process stress free and easy and i can not fault her in any way. The company as a whole is another story. quoted 3-4 weeks for the ring to be made and shipped. orders it 5 weeks before my proposal. It did not arrived and had no choice but to do it with a fake ring that looked close to what i bought.
Very knowledgeable
I had a great appointment with Caoimhe, she was very patient and kind with me and gave me lots of insight to diamonds and gemstones. I would recommend Diamonds factory to anyone
Very happy
I’m very happy with the process and service received. The earrings I had made for my mother turned out perfectly and I’ll definitely be returning to Diamonds Factory for future pieces!
The full experience was excellent
The full experience was excellent. I bought the engagement ring and then went back and got both wedding rings. It felt like I was important with no request too difficult and I found the staff very helpful and really appreciated their guidance. Overall 5 stars
Great experience
The staff was really helpful at all times. Time for delivery was really quick and really good quality. Highly recommend Diamonds Factory!
A Yes thanks to you!!!
An absolutely unreal experience from design to collection in the Cork store with Jana! The ring turned out exactly to what we wanted and more! Maggie did say yes OF COURSE!!
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